Warm friendly atmosphere yet professional. Good communication.
Great job with my car!
10/12/2017
Doug H. VERIFIED CUSTOMER
Vehicle Make : Kia
Awesome job. Very professional with great communication.
10/7/2017
Alex B. VERIFIED CUSTOMER
Vehicle Make : Acura
Cooks dedication to details was impressive and it makes the customer confident that the repair will be done right.
10/3/2017
Ryan K. VERIFIED CUSTOMER
Vehicle Make : BMW
Very professional and polite. Great work!
9/30/2017
Susan M. VERIFIED CUSTOMER
Vehicle Make : Scion
Your service is at once personal and professional;
you've kept your word and fixed my little car!
Thank you very much indeed!!!
9/30/2017
Suzette R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Nancy was my " p.o.c" she did a great job communicating
And keeping in touch through process. Went above
And beyond at end washing car , and helping out with color sample.
The office help was friendly and professional .
Over all a good experience ????????
9/25/2017
Manuel V. VERIFIED CUSTOMER
Vehicle Make : Honda
Very impressed by the whole team and speed, quality of repair.
9/22/2017
Steve V. VERIFIED CUSTOMER
Vehicle Make : Ford
Great fast services.
9/15/2017
David K. VERIFIED CUSTOMER
Vehicle Make : Honda
You all are the best. Every person I interacted with had a great personality and treated me like a friend!
9/12/2017
Fabian G. VERIFIED CUSTOMER
Vehicle Make : Honda
Vehicle done in time, looks great. Cooks, a top notch outfit great staff, friendly, cheerful, very professional, make sure all questions are answered and understood by the client, very professional on the phone as well. Cooks, as I tell other friends is an A+ company on a 10 point scale they're a 15+.
Fabian M.Gutierrez
9/9/2017
Socorro R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks to the Staff for an excellent job!
9/2/2017
John R. VERIFIED CUSTOMER
Vehicle Make : Ford
Our Cook's facility is very professional ans polite. Could not believe how fast they completed our repires.againe can't repeat "THEY'RE GREAT
9/1/2017
Stuart L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your company has a very good system
and process that makes it easy for your
Customers. Your staff is very efficient and
Courteous. Great job all around.
8/30/2017
William B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
They did quality work! That's most important. I can't even tell where the damage was. Also important is that dropping off my car and getting a rental and then returning the rental was seamless and hassle free. They were thorough with their communication, professional and respectful from first contact to completion.
8/30/2017
Douglas E. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience at Cooks Collision in Concord was perfect. Nacy at the desk, Han fixed my truck, and I met Chuck (owner) outside and all of them are terrific. My truck is back in original condition. Thank you!
8/24/2017
Justin E. VERIFIED CUSTOMER
Vehicle Make : Honda
Great people and customer service
8/19/2017
Roger K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great working with you guys - you really took care of everything and worked hard to smooth out all the unexpected issues. Thanks again!
8/15/2017
Amanda S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing customer service. Appreciated being kept informed of the progress of my repairs and having an in-house insurance claim adjuster and car rental service made the whole process so much easier for our family.
8/15/2017
James G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Nice people- polite, efficient and easy. Makes getting my car crashed...fun!
Thanks
8/1/2017
Yuri L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I had such a great experience at Cook's. Staff were very friendly and everything was very organized. Made the process of fixing your car very easy and stress free. Cooks was very communicative with the whole process and my repairs were done in less than a week. I was very satisfied.