They did a really good job on the car, everything looks great. Thank you for that wonderful service!!
11/7/2015
Jessica L. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very happy with Nancy-she was wonderful to work with and continually kept me updated!
11/5/2015
Lando G. VERIFIED CUSTOMER
Vehicle Make : Subaru
I really appreciated the assistance I received from the on site Geico representative who handled my claim. He was very attentive and seemed genuinely concerned that I be well taken care of. I also appreciated the many text updates that kept me up to date with the progress of work being done.
11/1/2015
Mireya Z. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The Cooks is my favorite bodywork repair place. The service is 5 stars I've always been happy with the repairs. Highly recommended
10/24/2015
**** H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The front bumper does not line up correctly.
10/13/2015
Andrei N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good paint job. Butchers at Cooks damaged my car. Ran it over curb so that the underbody was scraped and pieces fell off. Broke the inside body plastic pieces.
After complaint, they took the car in and installed new underbody pieces. After installation, new scratches on paint (that they put on days earlier), glued in the broken inner body piece. Another plastic inner body piece falling off, doesn't latch in place. I don't want to complain anymore and took the car back from them before those butchers cause more damage. Stay away and do your due diligence by researching good shops before coming here.
10/10/2015
Michael C. VERIFIED CUSTOMER
Vehicle Make : Audi
Your staff was excellent to work with
10/2/2015
Shaun M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank You!
10/1/2015
Alan G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great communication
10/1/2015
Rolando D. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job! Keep it up.
9/26/2015
Michelle C. VERIFIED CUSTOMER
Vehicle Make : Toyota
im satisfied,
9/26/2015
Anna M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm having to return my car to finish repairs. The repairs were incomplete the first time.
9/24/2015
Tom R. VERIFIED CUSTOMER
Vehicle Make : Audi
Communication wasn't as timely as it should have been regarding status of repairs. Car was delivered later than stated by service agent and this caused a considerable inconvenience for agent and me.
9/20/2015
Debbie R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great service and good work.
9/17/2015
Ronald P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Nice job. No probs so far.
9/11/2015
Chelsea P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I felt very taken care of and very well informed the whole time. Being without your car can be such a pain but this experience was as simple as possible. I didn't have to worry about a thing.
9/8/2015
Angel J. VERIFIED CUSTOMER
Vehicle Make : Honda
they did a great job.
9/5/2015
Leslie Q. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job keeping me informed of progress and status. Superb communication by the team.
8/20/2015
Lea J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated that I was kept informed of the progress of the repairs and the car was finished when they said it would be (the second time) after they found extra damage.
8/13/2015
Kemal Y. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I gave a response in a survey. No one seemed to interested in the response since no one called.