All the employees were extremely solicitous and friendly. :))
4/5/2018
Alicia K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The team was great! Answered all my questions and concerns and made the whole process really easy.
4/5/2018
Sharon G. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent service
4/4/2018
Rigoberto P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything was ok, no comments.
3/31/2018
Meshan B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service!
3/29/2018
Ron B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Even though the insurance paid for most of the work. I was surprised that the amount went up so much. I realize part was discovery, but I was not informed about all the increases.
3/28/2018
Gary P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Appreciate the communication and making it easy to deal with the car rental company.
3/25/2018
Beth R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything was wonderful. The only thing I noticed was tape residue on my front inside window and back inside window. Other than that the customer service and work was perfect. I would definitely recommend Cooks Concord. Thank you for a great customer experience.
3/24/2018
Roger H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Service was excellent! My only issue is that it took **** week longer than it should have because of problems getting the correct, undamaged, part.
3/17/2018
Gerhard K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very satisfied on your Service, i will give 5 star on these .
your team did a good job!! Well done
3/17/2018
Edgar C. VERIFIED CUSTOMER
Vehicle Make : Ford
Luis was very professional as he helped me through the process of my truck being repaired.
3/4/2018
Ashley M. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
They made each step of this process hassle feee! Seriously, I was pretty worried about it since this is the first time I’ve had body work done on my car, but the transaction was seamless. The check in process was fast and easy, the rental process fast and easy & they kept me updated as the parts came in as the work was started.
They are the best!!
3/1/2018
Ivonne S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service!!!
2/27/2018
Mary Ann. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Paint job looks great! Service was top notch
2/26/2018
Dale S. VERIFIED CUSTOMER
Vehicle Make : Toyota
They finish the damage. But left scratches on my rear driver bumper. They took care of it. But after fixing, they left my HID headlights unplugged and i tried to plug it, its now working. Underhood od my car is so dusty i feel they left open my hood the rest of stay on their shop. Not satisfiedat all.
2/24/2018
Teresa J. VERIFIED CUSTOMER
Vehicle Make : Kia
The team was so professional And knowledgeable And went out of the way to make sure I was pleased with everything thank you very much.
2/20/2018
Yushu H. VERIFIED CUSTOMER
Vehicle Make : Fiat
Well done. They also cleaned my car. I really appreciate it.
2/20/2018
Grover F. VERIFIED CUSTOMER
Vehicle Make : BMW
Very pleased with the work done and excellent customer service!
2/16/2018
Nicole W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Took longer than I anticipated, but the outcome was great.