Even though I loved the look of my car when I picked it up in less then 24 hours the bumper popped out. I am bringing it back in and am very disappointed.
1/30/2018
Matthew X. VERIFIED CUSTOMER
Vehicle Make : Ford
Amazing repair and in great time.
1/24/2018
Ronald W. VERIFIED CUSTOMER
Vehicle Make : Porsche
Excellent service. Really liked the “one stop shopping” with Cook, Geico, Enterprise.
1/23/2018
Sabrina T. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service!
1/16/2018
Ansally A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I think ya’ll already know...my bumper was being repaired and it took my returning 2x before it was fixed correct.
1/16/2018
Luis E. VERIFIED CUSTOMER
Vehicle Make : Toyota
There were spots on the cars newly painted panel that were really rough that didn't seem to have gotten a wet sand after paint, also the car was in the shop for well over a month.
1/6/2018
Diane R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Text messages don’t reflect actual timeline. Repairs were not completed when I was instructed to pick up my vehicle.
12/28/2017
Kelley C. VERIFIED CUSTOMER
Vehicle Make : Ford
Amazing service from beginning to end. It was the first time I was ever involved in an accident and the combination of Geico Repair Xpress and Cooks Collision made everything so convenient and efficient. I felt at ease throughout the entire process and am incredibly thankful for their kind and hardwork!
12/24/2017
Kevin C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service
12/20/2017
Lisa W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very simple and easy . Thank you for making the whole experience seamless.
11/29/2017
Eric T. VERIFIED CUSTOMER
Vehicle Make : Honda
Took longer than time quoted.
11/17/2017
Jagjeet A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service!
11/16/2017
Audrey M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great service! Kept me updated on status of repairs and any additional issues that were found. Completed job ahead of schedule. Very professional
11/11/2017
Antonio A. VERIFIED CUSTOMER
Vehicle Make : Scion
Everything go smoothly. Im very satisfied with everything. Excellent. Thank you so much
11/5/2017
Derrik W. VERIFIED CUSTOMER
Vehicle Make : BMW
Communication was good until the completion date. I received a call that morning that the car was not ready. After that, no texts or calls.
As far as repairs, the outside door handle has completely fallen off the door. The seatbelt and airbag warning lights have been on since we picked up the car. There are minor flaws in the paint. And the door clearances are slightly off.