Professional, polite, and kept me informed. Would recommend to anyone.
5/2/2024
Marc F. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Time it took for the repair and lack of statue updates. The interior of the car is filthy. Dust everywhere and the interior windows were not clean! The work done on the repair of the car is exceptional.
4/28/2024
Stephen D. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job keeping the price as low as possible and making the car look brand new!
4/17/2024
Gary Z. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Updates could have been more timely. It took two months to get the car in perfect condition. My only complaint would be due to the extended time, my insurance coverage for rental car was only for one month, meaning I had to cover the month myself.
4/13/2024
Jesse W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent work
4/12/2024
Gilles T. VERIFIED CUSTOMER
Vehicle Make : Nissan
No details invoices for my car rental. Bad communication between my insurance co and West Delray. Forgot to install my tire the « repaired « tire on my car. Install wrong size tire 18 inch vs 20 inch on my car , different tire brand, dangerous situation for our lives….
Would like to receive apology and compensation $$&& for the last event .
4/7/2024
Stanley C. VERIFIED CUSTOMER
Vehicle Make : Volvo
Kim is the best. She always returned my calls and helped me with my very difficult situation.
I would recommend this Auto Collison repair facility to everyone
3/31/2024
Joanne M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service and car repairs were perfect!
3/30/2024
Wendy K. VERIFIED CUSTOMER
Vehicle Make : Honda
Took much too long to repair the car. Unrelated to the accident, a $3000 car part was damaged during time car was being repaired, It had to be replaced. Paperwork the insurance company asked for to pay the claim was held up for weeks. Anytime I called to get a status or ask a question, no one answered the phone nor responded to my voicemails. This was by far the worst customer service experience I have had anywhere! I will never bring my car back and i will tell everyone I know not to use your business.
3/23/2024
Justin M. VERIFIED CUSTOMER
Vehicle Make : Honda
Repair took nearly 3 months, they broke the car down before parts arrived and would not return it even though the car was drivable. They added panels that are not the same color as the original. The work was done very poorly, panels stick out and the door does not close proper.
3/20/2024
Mariana W. VERIFIED CUSTOMER
Vehicle Make : Porsche
Awful experience
3/17/2024
John B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The were very professional & friendly all the way through the repair
3/17/2024
Donna F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was satisfied with the work done except for the length of time it took
3/14/2024
Sannie R. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Well, everyone at WDCC has just been outstanding. Great people, great service, and great repair. Good communication throughout the very long process. Foxy (my car!) says she was treated well!!
3/12/2024
John L. VERIFIED CUSTOMER
Vehicle Make : Vehicle
I appreciate your question, and want to stress that I was VERY satisfied with my interaction with West Delray Collision. They people were great, the services was excellent and the car looks great. But the questions says "Completely" satisfied. And there were somethings that were slightly irritating. The car detail was not done with quality. There were numerous streaks and the windows were dirty and rims not completely cleaned (not a big deal, but I can't say I was completely satisfied with the job). Also I had spoken to someone about buffing out a section of paint that had lost its clear sheen. I was assured that would be done, and it was not. I understand this is outside the scope of the work that was being completed, but I was really excited to see that fixed and was disappointed when it wasn't. But otherwise, you guys did a fantastic job.
3/9/2024
Keith W. VERIFIED CUSTOMER
Vehicle Make : Nissan
kim was great in helping me get this work done
3/8/2024
Michael F. VERIFIED CUSTOMER
Vehicle Make : Honda
Great services and the ladies always respond and follow up.
3/7/2024
Danielle S. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Being called on a weekly basis was very helpful in keeping stress down on status of repair, even if status was basically unchanged from the week before due to waiting on parts etc
3/7/2024
Caroline C. VERIFIED CUSTOMER
Vehicle Make : Volvo
What a wonderful crew out there from the person answering the phone to the person delivering the car great fun group, very professional
3/6/2024
Larry S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Prompt, professional, courteous service, especially for a collision center that was so busy. The expertise of those who evaluated our car was matched by the efficiency of the office staff.