They updated me when needed, always answer call and text. All employee was very nice.
12/16/2023
Andrew K. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Thank you. The entire process was flawless. Doug sour coordinator did a great job in keeping us up to date on the progress of our vehicle. The end result was perfect. Thank you again
12/15/2023
Juan S. VERIFIED CUSTOMER
Vehicle Make : Vehicle
The car had some issues with the paint but they assured me they will take care of them. The other thing was the long wait time which is not the shop faults. Other than that. I am satisfied with the customer service and everything else .
12/12/2023
Haley A. VERIFIED CUSTOMER
Vehicle Make : Honda
My repair process was the worst experience I have ever had. My car was there for 7 weeks. The only reason I got my car back when I did is because I caught them in a lie. I understand that parts were on back order and this is not in the auto body shops control, but after parts were received it still took two weeks for my car to be completed. They clearly do not care about the customer, and take advantage of women who do not know any better when it comes to car repairs .
12/8/2023
Benjamin A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job just need to work on timeline but otherwise great job
11/27/2023
Shari H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
If I did not cal the Collision Center, I had no idea what was going on with my repair I'd be told it would take 3 days and then **** week later, no follow up at all. I've honestly, never seen such poor follow-up from a car company before.
11/24/2023
Lawrence B. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Totally satisfied great job thank you for your help
11/12/2023
Erik T. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Kim was awesome
11/10/2023
Annette J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone, from the women in the office, to the men who appraised the damage to my car, was very kind and caring.
My car was returned to me repaired, washed and waxed. Looked like new. Thank you.
11/5/2023
Marjorie K. VERIFIED CUSTOMER
Vehicle Make : Vehicle
THe repair was excellent. Unfortunately, it just took too long
11/3/2023
P Max. VERIFIED CUSTOMER
Vehicle Make : Lexus
From my first introduction to your repair specialist and estimate of repair cost and time required, I was very impressed.
Delivered my auto when parts arrived. Repair was well done and promptly!
I would definite reccommend your services!
10/25/2023
Lee E. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Your team were processional from start to finish. It was a pleasure doing business with you and I will not hesitate to recommend WDCC to anyone in need of your services.
10/23/2023
Brett B. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Would have liked a few more status updates throughout the progress without having to call. Sounds like it may have been a technical problem. Also having to return to pickup a charging cable that was removed from my car and not returned was less than ideal. The repair looks great and am very happy with the result. I did find some spots of wax that weren't buffed out from the exterior detailing as well.
Just a few notes. Thanks
10/23/2023
Ira R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professional and courteous.
10/21/2023
James M. VERIFIED CUSTOMER
Vehicle Make : Honda
Repair was great but the communication to me from WDCC was totally inadequate on the progress of my repair. I had to continually keep calling and traveling to the shop to get updates. Most of my emails, texts and phone messages were not answered at all or in a timely manner.
10/9/2023
Maryann M. VERIFIED CUSTOMER
Vehicle Make : Toyota
It took quite a while, but I have a brand new car!
9/30/2023
Daniel V. VERIFIED CUSTOMER
Vehicle Make : Volvo
Repair work 100%
Administration 50%
9/6/2023
William R. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent customer service . Excellent repair and follow up
9/3/2023
Brandon F. VERIFIED CUSTOMER
Vehicle Make : Honda
I did not get a response from Rual and I noticed my wheel-well under carrige casing was not replaced, and a hole was just cust out of the damaged product. If i don't hear back, I will continue to escalate issue with Statefarm & West Delray.
8/30/2023
Brian P. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Just picked up my Tesla, car came out fantastic …a lot of damage repaired …highly recommended !,,extremely professional.