The repair was took two months. It was promised on 7/11 and then on 7/17 and was finally finished on 7/22. Part of the issue was the repair could not start until the insurance settlement was finalized
Although the insurance company said the auto repair could start before but Delray collusion refused.
8/14/2023
Tracey U. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks great, paint matches and you would never know it was damaged. It was very difficult to get thru when calling and it took too long for a return call back. Tommy was great to work with and kept me in the loop once work began. Thank you.
7/27/2023
Alex C. VERIFIED CUSTOMER
Vehicle Make : Audi
Very helpful staff
7/21/2023
Dennis V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Get
Great job and done in a timely fashion
7/21/2023
Shira M. VERIFIED CUSTOMER
Vehicle Make : Honda
Amazing job, incredibly communicative and so friendly. Truly outstanding service. Would highly recommend for anyone needing any type of repairs.
7/19/2023
Jacqueline D. VERIFIED CUSTOMER
Vehicle Make : Mazda
The staff was helpful and friendly. The work was outstanding.
7/17/2023
Neal G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Work performed exceeded my expectations
7/17/2023
Norman M. VERIFIED CUSTOMER
Vehicle Make : Honda
great work
7/6/2023
Elaine R. VERIFIED CUSTOMER
Vehicle Make : Audi
Wasn't kept in loop. Kept having to call for upsare status
W a an insurance claim and my insurance company couldn't get anyone to call them back once they were paid
7/6/2023
Tommy C. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Dealing with Jayda and Kim was an easy experience. Job well done. Thank you.
6/3/2023
Mary P. VERIFIED CUSTOMER
Vehicle Make : Honda
Took longer than I had hoped . Also this
Week we had slot of rain in West Palm Beach .Yesterday when I went to get in my car the
Front floor Was boards were soaked from the
Rain have No idea how it got in the car . Tied
Up with pet setting this week so will get in touch early next week.
6/2/2023
Diane Y. VERIFIED CUSTOMER
Vehicle Make : Mazda
Looks great thanks
6/1/2023
Kenneth R. VERIFIED CUSTOMER
Vehicle Make : Honda
Completely satisfied with the end result of the repair and the way the car looks and rides. The problem was that it took ten weeks to finally get my car back.
5/29/2023
Kathleen Z. VERIFIED CUSTOMER
Vehicle Make : Honda
The work done was exceptional, quick & perfect.
5/28/2023
Kajal V. VERIFIED CUSTOMER
Vehicle Make : Vehicle
They are very professional and good with communication and updates.
5/25/2023
Richard R. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Quality repairs. Tesla certified. Excellent overall customer service.
5/23/2023
Cal P. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job
5/21/2023
Donald G. VERIFIED CUSTOMER
Vehicle Make : Vehicle
I am very satisfied with the repair of my 2023 Genesis. It is literally as good as new. My ONLY complaint is the time it took to repair the car . . . 3 months was a long time to wait.
5/20/2023
Jessika H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Firstly, there was a significant delay in completing my car's repair. I was initially given an estimated timeline of 6 weeks, but it ended up taking almost 4 months to get my car back. This delay caused significant inconvenience and disrupted my daily routine.
I also found the communication throughout the process to be inadequate. There were minimal updates provided regarding the progress of the repair, and when I attempted to contact your customer service for clarification, I encountered difficulties in reaching a representative. Prompt and clear communication is essential in ensuring customer satisfaction.