The team was professional and friendly. They even offered to pay the extra days on my rental because the car was not finished on Friday and they had to keep it until Monday. I did not take this offered, but it was very kind. Super experience and they were able to get my vehicle in for repair 3 months earlier than the Chesapeake Toyota place.
2/8/2023
Belinda E. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am very satisfied with the work performed on my Camry. My appointment was on a Monday and was told it would be ready the next day, which it wasn't until Wednesday, which I had to end up paying an extra day for a rental car.
2/5/2023
Tina G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Still waiting on quote for additional painting!!
1/30/2023
Janice B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job
1/29/2023
Roslyn P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Completely satisfied with the repairs. I would definitely use your services again and would highly recommend to others.
1/23/2023
Delphine R. VERIFIED CUSTOMER
Vehicle Make : Honda
none
1/22/2023
Blair P. VERIFIED CUSTOMER
Vehicle Make : Acura
Everyone was polite and professional. I was kept up to date and informed. It was a pleasure working with you.
1/11/2023
Debbra M. VERIFIED CUSTOMER
Vehicle Make : Ford
My car was taken in to the shop in a timely manner that was suitable for me. My rental car was ready and waiting when I got there thanks to the young lady at the desk for calling them before I got there. My car was ready when promised. No long drawn out process. Thank you all!! For a job well done!!!
Debbra M
1/7/2023
Rudolph T. VERIFIED CUSTOMER
Vehicle Make : Honda
Comments submitted few days ago.
Sylvia Tarr
1/1/2023
Susan B. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service great customer service
12/29/2022
Paula C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly and concerned staff that care about my time. The work they performed was perfect and timely. Thank you again First team.
12/5/2022
Joseph J. VERIFIED CUSTOMER
Vehicle Make : Ram
Communication was accurate and easy to understand. Everyone that helped me were very helpful and nice. End product was as expected and more. Would definitely and already have recommended you.
12/1/2022
Tae W. VERIFIED CUSTOMER
Vehicle Make : Kia
First team collision were very professional and friendly
11/14/2022
Michael D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Adam kept me updated regularly. Job well done
11/4/2022
James G. VERIFIED CUSTOMER
Vehicle Make : Ford
GREAT JOB
10/28/2022
Baliee S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Megan is extremely friendly and enhanced my experience in the collision department. Joe Ferrell was friendly as well and set the proper expectations for my visit. I had minor damage and it looks like nothing ever even happened! I would recommend the collision department for the experience alone and for the workmanship.
10/27/2022
Matt D. VERIFIED CUSTOMER
Vehicle Make : Honda
Our car was delivered on time and for quoted price.our car looks great
10/24/2022
Bruce R. VERIFIED CUSTOMER
Vehicle Make : Kia
I’m very satisfied with the work and of the time it took to do it. Additionally, the price was in line with the estimate. I would recommend you to others when asked.
10/17/2022
Susan O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Our car took several weeks longer to complete then was promised. We got updates about the status of the bodywork and even a completion date so we made plans to pick up the car for that day. Apparently, we were not supposed to be getting those updates and they were totally inaccurate. It was weeks later before we actually had a completed car. yes, we were provided with a rental car but still had to make a 10 hour round-trip to get our child her car back to college because it was not ready when it was promised. Getting the 90 some odd dollar bill for tolls and tunnels from the rental car was just another disappointment Since we forgot to take the transponder out of the other car.
9/18/2022
Nicholas P. VERIFIED CUSTOMER
Vehicle Make : Kia
Car was delivered without a test drive done by repair facility. Multiple malfunction indicators illuminated on dashboard within a mile of leaving shop. Collision shop would not answer phone despite it being before closing time. We Immediately went back to repair facility and found employees still there. Joe agreed to take the car back to continue repairs correctly and thankfully offered us a loaner vehicle.