I was completely satisfied with your work and the price of your price.
7/30/2023
Daniel H. VERIFIED CUSTOMER
Vehicle Make : Honda
The First Team Collision center experience was phenomenal. The customer service from the first call until completion of work was exceptional. Management communicated the process and kept me completely informed during the entire process. Additionally, the quality of work was amazing, and I couldn't be happier with the final product. I was highly satisfied with the entire team. Thank you!
7/27/2023
Theodora J. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone that I interacted with during the process: estimate to pick up was very accommodating!????
7/21/2023
Joe C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Wonderful repair job. The work was done in a resonable timeframe and to my complete satisfaction. I would recommend First Team Collision to anyone and everyone.
6/25/2023
John N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Adam Stoup and Megan could not have been more accommodating in scheduling and getting me a ride home to Norfolk. The work was well done and reasonably priced.
I have had work done by you before and have been satisfied both times. John N
6/24/2023
Stephen L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Adam was great to deal with. Repairs look wonderful.
6/23/2023
Wendy T. VERIFIED CUSTOMER
Vehicle Make : Kia
Exactly, a jb well done.
6/21/2023
Don B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Joe Ferrell and team always do an excellent job!
6/18/2023
Joanne J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Although the car was repainted, there are numerous runs of paint visible around the car. Upon further inspection in the sun, it appears that the plastic covering my headlights was damaged when they sanded my car. With that being said, it is a 2016 and I am very grateful that Toyota owned up to the defect and painted the car. I would not have complained and took it in stride but you did send this survey.
6/1/2023
Clarence T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Had a warranty issue for gas cover door not staying shut after 6 weeks at repair shop picked up my vehicle with yellow tape holding the flap closed I asked for it to be fixed when dropping off and the amount of door dings from persons hitting the truck from opening door or doors hitting the truck from other cars in parking lot was not happy also had all wheel alignment done vehicle was pulling to the right but the collision work seemed to be ok
5/31/2023
Christopher W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Provided s great service, delivered as promised a d the work is of excellent quality
5/25/2023
Leon P. VERIFIED CUSTOMER
Vehicle Make : Kia
Great team very professional
5/22/2023
Kim A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Adam was wonderful! He kept me informed all throughout the process and explained everything to a T
5/18/2023
Peggy T. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very knowledgeable and quick service!
3/17/2023
Susan G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Communication with repair team and completed work were both excellent.
3/12/2023
Regina C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team was professional and friendly. They even offered to pay the extra days on my rental because the car was not finished on Friday and they had to keep it until Monday. I did not take this offered, but it was very kind. Super experience and they were able to get my vehicle in for repair 3 months earlier than the Chesapeake Toyota place.
2/8/2023
Belinda E. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am very satisfied with the work performed on my Camry. My appointment was on a Monday and was told it would be ready the next day, which it wasn't until Wednesday, which I had to end up paying an extra day for a rental car.
2/5/2023
Tina G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Still waiting on quote for additional painting!!
1/30/2023
Janice B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job
1/29/2023
Roslyn P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Completely satisfied with the repairs. I would definitely use your services again and would highly recommend to others.