They kept us informed along the way and did a fantastic job on the repairs. I wish it just wouldn't have taken so long.
9/29/2015
Shannon S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thankyou for helping my Yota through yet another collision. Your service was awesome. I love the collision and service center at Western Branch First Team Toyota! AWESOME????
9/29/2015
Artis H. VERIFIED CUSTOMER
Vehicle Make : Honda
The repairs performed by First Team Collision have exceeded my exspectations and set bench mark of Excellence far and away above their competitors. In future First Team will be my first Choice when and if repairs are Ever needed for my vehicles.
9/18/2015
Melissa A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Vehicle in for a month & still have to bring back when more parts come in!
7/11/2015
Dennis B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job, as always
Thanks
7/9/2015
Guy M. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was concerned at first prior to bringing my car in for repair. I was offered a choice of repair shops to choose from. I chose First Team because of their affiliation with Toyota. I was not disappointed. My car is as close to show room appearance as I could have ever hoped for. Thank you for the exeallent service and attention to details. I will remember this and pass it on to others. Thank you again for a job well done.
6/27/2015
Kaine S. VERIFIED CUSTOMER
Vehicle Make : Dodge
John did a great job of walking me through the whole process. He kept me very informed every step of the way!
6/25/2015
Paul B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Wayne assured me from start that all would be handled to my complete satisfaction and to rest assure that I would be informed as to its progress as repairs were being done.
All involved were quick to answer any questions I had and did so with smiles and sincerity.
Will definitely recommend your services to others.
6/5/2015
John B. VERIFIED CUSTOMER
Vehicle Make : Toyota
My repairs were completed earlier than originally estimated and the work was top quality. Having a rental car rep on site is a great service. Thank you.
5/28/2015
Harry R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Outstanding Service as Always!!!!!
5/11/2015
Arthur B. VERIFIED CUSTOMER
Vehicle Make : Ford
Wayne in collision was very professional and great to work with. Need more like him. Very awesome experience.. Thanks
5/10/2015
Charles B. VERIFIED CUSTOMER
Vehicle Make : Honda
The front end of the car looks brand new!
4/16/2015
Fletcher N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service took a week longer than we were quoted. We were given several excuses. When all was said and done they didn't even even do the inspection that I had also requested.
Have had nothing but problems with this service department.
4/14/2015
Samuel W. VERIFIED CUSTOMER
Vehicle Make : Honda
They did a great job. The communications was second to none. I plan to tell others about this experience.
3/27/2015
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very helpful and friendly especially John and Mrs ditto
3/27/2015
Patricia W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was very pleased with the indidual service and the repair of my vehicle was outstanding!
3/26/2015
Deran W. VERIFIED CUSTOMER
Vehicle Make : Toyota
My only concern is that it always appears i have to initiate the call to find out the status of my vehicle. It would be great if I could receive an update initiated by First Team to let me know the status, particularly when a timeline has been set but not met. Other than that all service is very good! Thanks.
3/20/2015
Timothy D. VERIFIED CUSTOMER
Vehicle Make : Nissan
John kept me informed thru-out the entire process.