The staff was friendly. The repairs I'm satisfied with. However when I received my car back I noticed my driver seat was dirty with some white stuff which was not there when I bought my vehicle there. And my back set was left down.
9/1/2023
Orpun K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good service
8/31/2023
Amber B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repairs looked great! Can’t even tell we had to get work done!
8/28/2023
Rita L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job!
7/31/2023
Mr . VERIFIED CUSTOMER
Vehicle Make : Nissan
Vehicle looks great
7/30/2023
Shirley K. VERIFIED CUSTOMER
Vehicle Make : Honda
I was completely satisfied with your work and the price of your price.
7/30/2023
Daniel H. VERIFIED CUSTOMER
Vehicle Make : Honda
The First Team Collision center experience was phenomenal. The customer service from the first call until completion of work was exceptional. Management communicated the process and kept me completely informed during the entire process. Additionally, the quality of work was amazing, and I couldn't be happier with the final product. I was highly satisfied with the entire team. Thank you!
7/27/2023
Theodora J. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone that I interacted with during the process: estimate to pick up was very accommodating!????
7/21/2023
Joe C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Wonderful repair job. The work was done in a resonable timeframe and to my complete satisfaction. I would recommend First Team Collision to anyone and everyone.
6/25/2023
John N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Adam Stoup and Megan could not have been more accommodating in scheduling and getting me a ride home to Norfolk. The work was well done and reasonably priced.
I have had work done by you before and have been satisfied both times. John N
6/24/2023
Stephen L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Adam was great to deal with. Repairs look wonderful.
6/23/2023
Wendy T. VERIFIED CUSTOMER
Vehicle Make : Kia
Exactly, a jb well done.
6/21/2023
Don B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Joe Ferrell and team always do an excellent job!
6/18/2023
Joanne J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Although the car was repainted, there are numerous runs of paint visible around the car. Upon further inspection in the sun, it appears that the plastic covering my headlights was damaged when they sanded my car. With that being said, it is a 2016 and I am very grateful that Toyota owned up to the defect and painted the car. I would not have complained and took it in stride but you did send this survey.
6/1/2023
Clarence T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Had a warranty issue for gas cover door not staying shut after 6 weeks at repair shop picked up my vehicle with yellow tape holding the flap closed I asked for it to be fixed when dropping off and the amount of door dings from persons hitting the truck from opening door or doors hitting the truck from other cars in parking lot was not happy also had all wheel alignment done vehicle was pulling to the right but the collision work seemed to be ok
5/31/2023
Christopher W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Provided s great service, delivered as promised a d the work is of excellent quality
5/25/2023
Leon P. VERIFIED CUSTOMER
Vehicle Make : Kia
Great team very professional
5/22/2023
Kim A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Adam was wonderful! He kept me informed all throughout the process and explained everything to a T
5/18/2023
Peggy T. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very knowledgeable and quick service!
3/17/2023
Susan G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Communication with repair team and completed work were both excellent.