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Real Reviews from VERIFIED CUSTOMERS
Victor K. VERIFIED CUSTOMER
Vehicle Make : BMW
Great work from the center and Corey!
1/23/2023
May F. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Hendricks collision completed repair of my car much quicker than I expected and I am well pleased with the work. I am very pleased and grateful.
1/9/2023
Neysa B. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Viktor is very professional, as well as his staff.
12/10/2022
Eva I. VERIFIED CUSTOMER
Vehicle Make : Range Rover
I was not satisfied with the final bill. Eva I
12/4/2022
Frances W. VERIFIED CUSTOMER
Vehicle Make : BMW
They did a great job and Randal was the best!
11/9/2022
Jennifer G. VERIFIED CUSTOMER
Vehicle Make : Acura
I have yet to be contacted
11/9/2022
Gary L. VERIFIED CUSTOMER
Vehicle Make : Lexus
The owner of a wrecked car is not very happy. It was with great appreciation to observe this professional team take over, put you at ease and keep you informed thru the entire process. Thank you, thank you.
10/22/2022
Rachelle S. VERIFIED CUSTOMER
Vehicle Make : Range Rover
Lack of communication throughout the process. Also, I believe there was unnecessary work performed on my repair to inflate the insurance claim.
9/19/2022
Teri B. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Corey Loudermilk and Randal kept me informed along the way with the work on my vehicle and I sincerely appreciated it. The vehicle looks great and I was happy with the results.
9/11/2022
David A. VERIFIED CUSTOMER
Vehicle Make : BMW
Everything was handled as expected.
9/9/2022
Xander D. VERIFIED CUSTOMER
Vehicle Make : Vehicle
I appreciate it the regular status updates and the quality of the repairs was totally satisfactory. I didn't notice a couple small things like I was told all Wheels were replaced but it looks like one was just repaired instead of replaced which is fine it's just doesn't match what I was told. There are also two pieces that don't match their original color. They were Chrome on the car originally and are now matte black.
8/18/2022
Austin R. VERIFIED CUSTOMER
Vehicle Make : Vehicle
This is a tricky question. I loved your customer service. If it wasn't for Corey this would have been a NO for me. He was very good at keeping me up to date on what was going on and was great the entire process. The problem I have is how long my car was with you. The start to finish process was way too long April-June...
7/6/2022
Kelli R. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you for such a speedy turnaround!
7/6/2022
Richard M. VERIFIED CUSTOMER
Vehicle Make : Porsche
Took too long in the shop (10 w eeks) and you wouldn't allow me to pre-order parts.
7/6/2022
Barbara (bobbi). VERIFIED CUSTOMER
Vehicle Make : Lexus
Didn’t complete all request/needed repairs, waited 7 months for an appointment , Status was not communicated unless I initiated it. Drove 5 hrs there and back - suggested I return for work not completed? Never had such poor service from Lexus before. 20 year Lexus owner will not be returning
6/23/2022
Stefanie R. VERIFIED CUSTOMER
Vehicle Make : Lexus
No-weekly communication at least
6/11/2022
Agurrie M. VERIFIED CUSTOMER
Vehicle Make : BMW
They took a long time to repair my car, they went a month without touching it from 2/24 to 3/24, I would not recommend it to anyone.
6/10/2022
William James. VERIFIED CUSTOMER
Vehicle Make : BMW
The process was quick and thorough. Great communication as well.
5/19/2022
Alexis G. VERIFIED CUSTOMER
Vehicle Make : Acura
Very smooth process with frequent updates.
4/21/2022
Carl N. VERIFIED CUSTOMER
Vehicle Make : Porsche
All I can say is that my car looks terrific!! took a long time with parts shortages, but I love the end result.
3/30/2022