It took a lot of time to get my car repaired , very slow repair work
7/7/2021
Neill M. VERIFIED CUSTOMER
Vehicle Make : Acura
Already did that 2 times. Excellent service
6/25/2021
Linda H. VERIFIED CUSTOMER
Vehicle Make : Lexus
yes everyone was great
6/21/2021
Shane M. VERIFIED CUSTOMER
Vehicle Make : BMW
great people excellent work
6/17/2021
Stephanie H. VERIFIED CUSTOMER
Vehicle Make : Acura
Randal was great! He was professional and made sure I stayed updated on the status of my car
6/16/2021
Margie B. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Did a great job and the only place I would take my car!
5/31/2021
Jamie E. VERIFIED CUSTOMER
Vehicle Make : Acura
Thanks to everyone for keeping me informed of the progress on a daily basis. It is greatly appreciated.
5/25/2021
Denise O. VERIFIED CUSTOMER
Vehicle Make : Porsche
The repairs on the Porsche Cayenne was very good , in my opinion top grade. i am very pleased.
Regarding communication i would like to have had more direct and specific information along the way, it would have help make the experience involve guesswork with insurance claim adjusters and rental car planning. thank you for your time an opportunity to contribute. i would recommend Hendrick to fellow clients, with and understanding of the process initially that i was comfortable with. Robert OBriant
5/25/2021
Anne B. VERIFIED CUSTOMER
Vehicle Make : Jaguar
The work and feedback was professional.
5/22/2021
Jessica J. VERIFIED CUSTOMER
Vehicle Make : Range Rover
I was impressed with Chris’ attentiveness and his willingness to help easy the burden and inconvenience of my fender bender. He went out of his way to help me uninstall/reinstall my two toddlers car seats into the rental vehicle and then back into my vehicle once the repair was complete.
5/12/2021
Alan M. VERIFIED CUSTOMER
Vehicle Make : Acura
We appreciated the thorough repairs and the great communications.
5/11/2021
Jhie H. VERIFIED CUSTOMER
Vehicle Make : Lexus
As always , Hendrick never disappoints. Thank you for taking good care of my vehicle and talking the time to explain things in detail . You guys are great.
4/27/2021
Douglas R. VERIFIED CUSTOMER
Vehicle Make : Lexus
No repairs until part in and no part order until car in so took 3 weeks to repair bumper. Way too long.
4/22/2021
Chiayi B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Abby at Hendrick was wonderful to work with!
4/16/2021
Rosemary H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Karen & Kala were great to work with.
4/9/2021
Brad H. VERIFIED CUSTOMER
Vehicle Make : Vehicle
It took two months and it wasn’t right at delivery and I have to take it back to you. And you got my sun visor greasy I noticed after I picked it up the first time.
4/4/2021
Heath K. VERIFIED CUSTOMER
Vehicle Make : Lexus
As always, Hendrick Collission meets or exceeds my expectations. The quality of the work, the professional staff from start to finish, and the coordination with insurance and rental cars make for a smooth process! I highly recommend Hendrick Collission anytime!!!!
3/31/2021
Laura N. VERIFIED CUSTOMER
Vehicle Make : Lexus
I have emailed Abigail Kerns about an issue and still not heard back. I’d appreciate someone contacting me ****-****-xxxx. She told my insurance company that my car was ready a day earlier than when it was actually ready and my insurance company did not cover that day of rental.
3/30/2021
Heidi S. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Excellent contact throughout the entire process! Superb repair work done on my vehicle!
3/9/2021
Kea C. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Your team was very professional and knowledgeable. They kept me informed and updated on the whole process. Aside from the business of my car each team member were very personable. I really felt I’d about leaving my car with them. Thank you very much.