The front hood paint job was done improperly with small bubbles and they drove the car with low gasoline light on that we didn't even know how far the van can run when we picked up our van. The last is when they replaced the windshield, a Garmin dash cam mounting kit was thrown away without puting back to the new windshield or left it in the van that we can install it back ourselves.
Great customer service. Quality work.
Larry and Mike were very knowledgeable and extremely helpful with my car repairs .
I was really happy with the work done on my car and the truck you guys did a great job on both. Shop atmosphere was really great as well. Thank you so much for making everything as easy as you did.
Really appreciated the text message updates. The work was done very quickly and and at my full satisfaction. Thank you all!
From the looks of it seems like a good job was done on my repair but there was a couple things in my car I noticed that I did not like. There is a little plastic cover missing from where the shift is, also my E-Break leather cover is ripped and there are two scratches on my dash board, all of which weren't there before. :/
thank you for having my car ready when you promised.
Thank you very much Detroit for the great work you guys did on my car. My husband was very pleased.
Vehicle Make : Mitsubishi
They were fast fixing my car since I wasn't able to get a rental since I'm younger than 21. They were pretty profesional and I would definetly recommend this place to other people. They returned my car to me pretty much like new and all clean. Thank you!
Larry was so patient and helpful! Nothing was too much trouble. My car is perfect! Looks almost brand new. Very pleased with the service and the results.
Vehicle Make : Mitsubishi
Very Happy with the service at Detroit Auto
Larry has been an awesome advisor. Unfortunately I've had to visit you guys 2x in the last month or two lol
Thanks for everything you earned yourself a new customer for life
Thanks again for getting out the ding and scratches fixed on my van. It looks great, like it never happened.
Looks like you guys did some magic. I don't know, but the scratch is gone and the door looks like new. Thank you!
We appreciated the updates during the repair process
and informing us of the cost of the repairs as the estimate changed.The car looks great. Thank you
Ray and Nancy F
We were pleased with the entire process and the completed results. Everything went so smoothly and easily and we appreciate Larry and the entire team.
Detroit auto body very simply has its act together completely
Larry is a God sent. He helped get my Honda repaired and a rental car available. I was so irritated with the insurance that he handle most of the process which was less stressful for me. Thank you so much
They go out of their way to help and answer all your questions
Thank you for your expertise, follow up and humor.
Thank you Larry and all your crew for the excellent professional service
Eddie and all the Team at Detroit listened to my concerns and am thankful to them for a job well done! Wish them all nothing but the best - always! Thank you guys!
The team at Detroit Auto did a great job in a timely manner!
I appreciated staying informed of the repairs timeline and seeing the final result. Excellent work!
Excellent customer service, I was always being updated.
Great ownership. Great customer service. And best of all great job and communication. A+++++
Job was done very well on time and communications were excellent Steve
Larry is always a pleasure to deal with. Work is outstanding and prices are very reasonable
You guys are awesome. Our Gmc Sierra is like it was vefore. Great work, great customer service. I would highly recommend it to anyone. Five stars all the way!
I'm bringing it back tomorrow.
Thank you Larry,very fast and thorough.
I was extremely happy with Johann's telephone calls giving me a personal periodic update on the repair progress. The car was completed before the estimated completion date and the work was flawless!
Fast , professional , worked well with my insurance company
Larry was top notch. He went way out of his way to provide great customer service. I have taken my vehicle twice for repair and each time I have been completely satisfied. Please thank Larry and his team for a job well done. AGAIN!!!
larry was informative and cooperative...lots of communication thru out...
My belongings were stolen from my vehicle. I had a jar full of quarters in the arm rest compartment which was completely emptied out. There was no reason for any of your employees to open that. I know I was not supposed to leave valuables, but didn't think someone would go as low to steal $15 in change. Will not be recommending this shop and will place a formal complaint to progressive urging them to discontinue business with you.
Thank you for the great customer service your team provided.
You guys did a great job on my car! Very pleased with the work.
I was treated very well and would highly recommend their shop. My vehicle looks like new again.
Dealing with Detroit Auto Body was a pleasant experience. My customer service representative was courteous and professional. He understood my needs and worked to make the process painless and feasible. I look forward to doing business in the future. Thanks,
Larry was very thorough and
Clear in explaining what needed to be to done to my car. He was very
Helpful. The quality of your work is outstanding
Appreciate the excellent customer service.
Very quick turn around! 1 Day! Who does that?
The car was completed as promised and they did a very nice job. You would never know I was in a accident. Thanks Detroit
Larry, Thank you and your employees for a great job. Over ten years I've used Detroit Auto Body. You've alway been very professional and always provided excellent custom service. The workmanship has alway exceeded my expectations.
David L Morris
We can't thank you enough for the excellent and very speedy service you provided us. We received our vehicle back sooner than expected and are exceedingly pleased with the results. We will not hesitate to recommend your company to our family and friends. Thank you again!
My car was ready when they said it would b ready
Am pleased with the service my car looks great
Great job done in a timely matter very informative on the progress of the repairs the whole experience was painless. Thank you all for a job well done
Top notch group of people at Detroit Auto. Larry was totally awesome as usual. Everyone was super cool and the truck looks amazing!
P.S. I love the progress emails... Nice touch!
Big improvement since the last time I was here.
Very prompt and professional
Highly professional staff, clean and organized shop , it's a pleasure doing business with you
You do a good job... Thanks...
I do not have much experience with auto body repair shops. As far the repair work performed, the car appears like new again. Johann did an exceptional job of updating me on the status of the repair work being accomplished by Detroit Auto Body. His interpersonal skills were impressive. He mentioned that he was new to the job. I highly recommend that any new hires be as good as him.
Friendly, fast, and efficient!
Great job!! Thank you all for the your time and courtesy! You have a great team!! We appreciate the quick service too! We will definite recommend you guys to our friends and family.
Thank you Larry & Crew! You all did a great job!
I am totally satisfied with the service as well as the quality of the work performed.
I am very satisfied with the work that your Company did. I will take my vehicle to your shop if I need it.
Dealt with Larry on two other occasions. I am totally satisfied with his professional and courteous demeanor. The repair work is outstanding and I would recommend Detroit to anyone who needs their car repaired.
The replacement bumper on the front is different than what was originally on my car, and is very unattractive. Also, the bumper on the back is not flush with the vehicle. I was not contacted about an easy fix of a missing reflector light on the very same area that was painted, and the interior of my car was not properly vacuumed which is just basic customer service. Very dissatisfied.
They are very good and trustworthy.
Great and friendly service
Vehicle Make : Volkswagen
I appreciated the updates on my car. Everyone else was so kind and explained my service in great detail (it was a complex and huge job). I have recommended Detroit to my daughter and will do so to any friend in need.
Thanks very much!!
Always do a good job thanks
It's never fun to need work done on your car but Larry Salas takes some of the sting out of the experience. He is courteous, personal and professional. I also got my car back much sooner than I expected, even over the Christmas holiday. Thank you!
Very friendly, fast, thorough, great experience !!!
Larry is Awesome. This company is awesome. Great that they update status...friendly super reliable, and reliable! A
I've only had the car back for 4 hours.
Larry salas handled my problem very professional helped with claim very helpful friendly and thoughtful with the email that has such a good personality ( we are taking good care of your car ) keeping me posted at regular intervals . Really like the service to my car. It is so reassuring thank
You Kathy Hansen
The body work looks absolutely fantastic and I am truly grateful and satisfied, but the crack that was filled in my front windshield hardly looks any different prior to the repair.
Great customer service. Thanks!
Got two estimates and Detroit Auto Body's attention to detail picked up on smallest repairs that were not by the other place. Very precise and detailed work was completed ahead of schedule.
Awesome work quick turnaround. Thank you guys.
Great and fast service. Car looks brand new, like nothing happened to it. Thanks!
Very friendly, accommodating and their workmanship is excellent.
Their costumer service was amazing, took my car in the morning, Larry helped me and was very attentive, informative, and great costumer service. The whole staff was very nice and helpful. They finished my repair quickly even though it was a small repair, it looks amazing. Wouldn't want to take my car anywhere else, they are the best at what they do.
I could not be more satisfied with the job Detroit
Auto Body done with my car. They did an excellent
job! I will recommend DAB to all my friends.
Hopefully, I will not have any accidents in the
future but if I do, Detroit Auto Body will be my
You guys are great. Larry has always gone the extra mile in the service provided, the price point offered and the work performed.
Detroit Auto Body is the only place to take a vehicle you care about.
Amazing service. Great communication and customer satisfaction.
Eddie is a hunk.
Eddie Stokes did a great job fixing my truck. I have been there twice in the last 2 years and both times my truck came out looking brand new!
It took 3 times to get the car painted correctly. It would be better if it was done correct the first time.
You guys are fair, honest & reliable.
Larry was great. He's a professional and he knows exactly what's going on when it comes to auto body repair. I highly recommend Detroit Auto Body Repair. He will also help with your insurance coverage concerns.
The care & quality of work from Detroit Auto Body has been consistently outstanding! Larry is fabulous to work with & always delivers on his promises. My husband and I always use your company and are never disappointed with the fsbulous quality! Thanks so much!
The car wasn't as clean as I expected it to be when I picked it up. I'll talk to Larry Salas about it.
Great job!! Guy's special thanks to Nelson the polisher!
I've utilized Detroits services on a number of times. Each time the service and staff are professional and extremely helpful.
Exellent job. Completed ahead of schedule .
Quality work. Good guys to do business with.
Love it staff is extremely nice and knowledgeable. Would highly recommend it.
Thank you again for your fast, efficient, and high quality work on my vehicle! Larry did a Great job keeping me informed about all aspects of the repair and the staff was polite & friendly when helping me move my personal belongings between cars! I will definitely come back for any other future repairs.
If you had an accident and need your vehicle fixed this is the place to go , 20 years goin there, it would be stupid to go anywhere else , these guys know what there doin !
Larry is excellent and your team not to mention there great will continue to return and refer people over to you guys great job!
An exceptional job with clear easy communication. No surprises just great service. I will look forward to recommending Detroit Auto Body to anyone who needs repair work!
Yes i am really pleased with the good job on my car even got a free wash thank you Detroit auto body.
Great service, staff is very knowledgeable!
Fast and friendly experience. Thanks.
Thank you SO much for all your help and advice. Always recommend you to all my friends!
Good people to work with.
Larry was great! Also, the woman who helped drive me to the car rental place was very nice and friendly. Thank you!
You guys did a great job on my car and do a great job of communicating with the customer! I was very pleasantly surprised by how easy you made the whole experience. Although I hope I never have to see you again (nothing personal) I would happily recommend Detroit Auto to anyone who needs body work done. Karen S
Took my car in last Tuesday, Larry helped me right away, I was very satisfied with their costumer service. They are very professional, got my car back quickly and very satisfied with their work, I would definitely recommend Detroit auto body to any of my friends or family who need any auto body repairs
Larry was very helpful and explained everything well. He went out of his way to make sure we had the best parts for our car. Communication was great! I was not able to get away from work to handle the drop off or pick up but the whole process was flawless thanks to Larry. We are a repeat customer and are glad we can trust Detroit Auto Body and Larry with our car. Thank you. Glad to recommend you to our friends and family.
Absolutely beautiful work that you do. Love it. Thank you so much for your fast, efficient, quality and precise work. God Bless. Jeanette C
The work look as though it looks like it is original. I will refer my friends if they need help with with body repair. Thanks for a great job.
Everything went well. Thank you!
Extremely happy, couldn't be happier!
Larry was friendly and courteous while explaining the process in detail.
Repairs were completed two days earlier then expected. The work was outstanding.
Very easy and pleasant experience.
Would definitely use your services in the future.
Vehicle Make : Volkswagen
Vehicle was delivered as promised. I am very happy with the results
Excellent body work. Prompt, courteous service.
thanks also foe the rides
Good afternoon Eddie, January 20, 2015
I was impressed by the foreman at your shop, Larry, and the explanation of how the repairs and parts would be processed as he moved along through the repairing my vehicle. Larrys, time to explain and show me what exactly happened to my vehicle and how well the vehicle took the impact was excellent information for me.
The process of work and workmanship in my estimation is excellent. The repair crew is knowledgeable, and knows their craft!
AAA Agent was such a nice man and very informative. I liked the relationship that observed between the insurance company agent and Detroit Auto Body Shop foreman. The cost was not as expensive as I thought it could have been.
The owner, Eddie, very polite man, courteous, and kind. His employees must be happy because I have NOT seen such a CLEAN auto body shop in a long time! Im happy with the repairs that were performed to my Element, 2006. I believe I now have trust & confidence with a reputable auto body shop.
I hope I dont have to visit an auto body shop again. But, if I or anyone I knows need an Auto body shop, I will definitely refer them to Detroit Auto Body in Covina, California, my auto body shop.
Thank you for your Excellent Service,
I was consistently informed and given an update regarding the status of the my car's body repair either by email, text and personal call from Larry. This is the third time I have had my cars repaired from Detroit body shop and their work and customer service never cease to amaze me.
Fast turnaround time and I was very pleased with the service
i really enjoyed working with larry very much he was very kind and explained everything very well and spent all the time with me that i needed. thanks larry and detroit auto body
Thank you so much. My car is beautiful again.
We are very satisfied with your professions service and Larry should be commended for his attention to great customer service and detail to perfection.
Thank You Larry for all your assistance!
Always helpful and always amazing work
I recommend Detroit to any and all that have body shop needs. You guys do a fabulous job. Thank you
I liked information sent to e-mail letting me know how my car is progressing I liked that Detroit really cared about my car. All the. Staff very knowledgeable esp Larry with thorough knowledge of the best way to fix my car.awesome job.not only does it look great!!it drives just as if it was never broken . I hope I never have to have it fix again but will use Detroit auto I used u before highly satisfied with the service thank you larry
Car looks like new. THANK YOU!!!
Beautiful thank you all! & Richard is super nice!
Top notch customer service. I loved receiving updates on the progress of my vehicle. The work done was outstanding. I will refer all family and friends to your shop. Thank you, and God bless.
JoAnn & Jose
First rate experience. Car looks great. I really appreciated all the text updates. Excellent service by all.
my husband and i are EXTREMELY happy with the work that was done on our Chevy Cruze. it is absolutely beautiful!!! looks as if it was never in a car accident! Thank you so much for restoring my car because being in an accident is horrifying and seeing a damaged car is just a horrific reminder of that day. now when i look at my car, i just smile and thank God that i chose the right people to take care of it! ! I highly recommend you to anyone who needs a car repaired. Thank you,
Lorraine and Josh Villanueva
Thank you for the updates throughout the repair service. And for being done on time!
Absolutely love the text & calls updating me on the status of the work being done! Excellent work!
Very friendly and efficient. Was very pleased with your service.
Fast service and frequent updates - I'm impressed.
Great job to all of you. Thanks for working with me and the band schedule. The kids will appreciate it. Thanks again.
I like your updating system. Thanks!
Using u guys for over 20 years. Thanks !
I really love and appreciate the text updates and the warm tone of voice used in the updates!
Took into consideration that this owner has medical challenges: pickup and
Delivery of the car; made rapid repairs and body work
which are great!; worked with family members to
expedite payment and delivery of the car;
professional attention to insurance claims;
and most of all direct communication with this
owner. Thank you.
Thank you Detroit Auto Body for the great service!
My car was completed beautifully and 3 days ahead of schedule! Thank you!
Everyone at Detroit Auto Body were very nice and thorough and did a good job on my car, hopefully I never get into another accident but if I do I will definitely use you again...Thanks Again for the good service..
Thank you, great job!!!!!!! We enjoyed working with your team members. God bless you all!!!
Love your service. Thanks so much
Aside from receiving a service and product that exceeded our expextations, Richard made the experience quick and painless by providing timely responses and a professional attitude. Please forward my gratitude to all your team members for a job well done.
Professional job I was pleased with the results you guys have a great team keep up the great work camaro 2011 Thanks...
Eddie and Larry were both very helpful and pleasant to deal with. The work done was great and quickly done. All the employees were friendly.
Service was fast. Very satisfied with your parts matching program.
Looks perfect and job was done very quickly. Thanks!
As always your Bodyshop is fairly priced and the repairs are undetectible, over deliver on quality. Your staff is friendly and helpful. Totally professional and a joy to deal with.
Great service! Quick and on-time. Great customer service!
CUSTOMER SERVICE WAS EXCELLENT. I WOULD RECOMMEND YOUR SEVICE.
Vehicle Make : Alfa Romeo
A great group of professionals who are passionate about what they do. I always come in with the utmost confidence in the job they'll do and leave with a smile when I pick it up.
I had a positive experience with zero issues!