Appreciated the weekly updates. Professional and courteous.
5/25/2022
Ryan V. VERIFIED CUSTOMER
Vehicle Make : Mazda
You didn’t do anything other than check the car an said it’s totaled. This survey should be on for finished vehicle repairs. Thanks
5/22/2022
Sean J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was repaired or put back on to the way it was and the few things that weren’t were immediately handled and fixed once pointed out. Very satisfied and made the whole experience less stressful.
5/22/2022
Mindi H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Took a long time, and it did not get washed or cleaned
5/21/2022
Richard S. VERIFIED CUSTOMER
Vehicle Make : Honda
it was a very positive experience. The new parts fit perfectly, and the painting was perfectly blended. Marco and Corey were excellent to deal with during the process. They kept me informed and answered all questions thoroughly. I wish business people I deal with day-to-day were so attentive and professional. An additional thought, the painters showed they are among the best. Special thanks to them, and the techs for getting everything lined so well.
5/17/2022
Jacquot Family. VERIFIED CUSTOMER
Vehicle Make : Ram
Thank you for your great job on my truck!
5/13/2022
Carol B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I think I already completed a survey. Service was excellent.
5/7/2022
Charles R. VERIFIED CUSTOMER
Vehicle Make : Lexus
I liked the promptness of the delivery and overall a job well done.
4/24/2022
Bill J. VERIFIED CUSTOMER
Vehicle Make : Ford
Very nice employees and did a very nice job on my truck
4/24/2022
Suzanne S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
They had my car 34 days for repairs that should have been completed in a week,maybe 10 days tops. The outside of my car was extremely filthy when I picked it up. Looked like it sat in a construction zone those 34 days. I'm just grateful to have my car back. Don't get me wrong,the body repair looks great.
4/21/2022
Russell W. VERIFIED CUSTOMER
Vehicle Make : Toyota
even though it took longer to complete star did a great job!
4/6/2022
Debra P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Only negative comment is that the negative battery terminal connector was not tightened. Went to start the car the next day and no power. Fortunately it was an easy fix.
4/1/2022
John D. VERIFIED CUSTOMER
Vehicle Make : Acura
Work done was superb.
3/31/2022
David T. VERIFIED CUSTOMER
Vehicle Make : Vehicle
The car repair was not complete, as the window was banging glass on glass when I shut the drivers door. Then I noticed that the left turn signal didn't work, so noone had tested the autopilot function and switched lanes. Lastly, after 3 visits, they left the drivers door panel improperly attached and basically hanging loose still from the metal door. I was shocked that after 3 visits noone bothered to double check the door panel work and I wasted a lot of time and money. I was told the future fix will be free as far as the left turn signal LED and the door panel finally fixed properly.
3/30/2022
Marjorie R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything was great, couldn't be happier.
3/27/2022
Jeffrey A. VERIFIED CUSTOMER
Vehicle Make : Lexus
The repair took much longer than anticipated. The automated repair status updates didn’t update. There was a some sort of paint or ?? tony spray spots left on the front windshield. I’ve washed the window several times and it’s still there. I just bought a razor blade and will attempt to scrape/remove it with that. The windshield wipers used to be silent when in use. Now they make a slight scraping sound as they pass over the windshield. Other than that the repair looks good and the vehicle drives great.
3/18/2022
John K. VERIFIED CUSTOMER
Vehicle Make : Ford
Star went out of their way to help me out when the insurance wouldn’t. The staff is extremely polite and helpful and went out of their way to get the car dealt with and out of the shop as fast as they could. I will definitely go back if any of my vehicles get wrecked again
3/13/2022
Tamra B. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly and professional. Great customer service.