Wait was extremely long. Scheduling was a nightmare.
9/18/2022
Debbie S. VERIFIED CUSTOMER
Vehicle Make : Toyota
We are so pleased with the repairs and repainting you completed on our car! It really looks like new again! We also truly appreciate the great service we received from everyone at Star—from my initial call to request an estimate, to the progress reports we received as our car was being repaired, we liked the friendly, considerate manner from everyone we encountered.
9/17/2022
Cecilia H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job well done car looks beautiful
9/16/2022
Victoria R. VERIFIED CUSTOMER
Vehicle Make : BMW
The customer service was amazing everybody was super great my car looked marvelous when I picked it up unfortunately three days after I got the work done my car completely shut off and will not start so I have to take it to the mechanic shop now I’m not sure if this has anything to do with the bodywork but my car was running fine before the work was done.
9/8/2022
Jenny B. VERIFIED CUSTOMER
Vehicle Make : BMW
Took three months and the car was returned with fresh dents and indentations unrelated to the actual accident.
9/7/2022
Eric D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Your staff was incredible. Five star service. Very knowledgeable. Kept me informed though out the entire process. I was told before I picked up the car that the techs had completed the final inspection and that all work was completed to factory specs. However, when I drove off the lot, I found that my driver’s side window on my new door did not work. I was only a half mile away so I immediately returned. The tech told me that he didn’t have the proper equipment to reprogram the window and that I’d have to take it to the dealer. I took an afternoon off of work to to this only to find out that the relay for the window was wrong and not a programmable one. The Dealer has ordered the proper relay and once again I am going to have to take more time off of work ( I am a Doctor with a busy practice) to take the car in the be serviced. I have lost hundreds of dollars and a lot of my time dealing with an issue that should have been easily caught during the final inspection.
9/2/2022
Earl L. VERIFIED CUSTOMER
Vehicle Make : GMC
Staff was eager to help and very courteous...
It's been a wonderful experience...
8/24/2022
Shawn S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Manager Greg Hunt took excellent care of us. Car looked awesome!
8/13/2022
Brian K. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys are awesome thank you for the hard work and sweat your dedication to your job is well done thank you again and yes I'll pass it on to others
8/7/2022
Monte K. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys are the best. Thanks for making my Tundra look new again!
7/28/2022
Seth L. VERIFIED CUSTOMER
Vehicle Make : Honda
It took a crazy long amount of time for the whole thing to be done. And they told me they sent the car out to be detailed, but whatever shop did that did a horrible job — literally worse than a 4 year old playing with a sponge. Nothing on the inside was touched, the windshield was filthy, it was a joke.
7/10/2022
Lorus P. VERIFIED CUSTOMER
Vehicle Make : Ford
The car was in the July 2 hail storm, with strong winds and marble sized hail stones. The paint appears ok, but would like to have you check it out later. I have one small task to complete with a bit of touch up paint should do the job.
7/5/2022
Larry W. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone was great! Thanks!
6/24/2022
Josh C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car was in to have a couple spots painted, you guys had my car for 3 weeks. Plus continued to give me different end dates for my work. Every week it was pushed out another week. I had to reschedule an event in the anticipation of having to pick my car up when I was told it would be done in order to not have to pay any other days for my rental, and then continued to wait for two more weeks. I’ve had work done in the past at another local body shop and had more extensive work finished in less than half the time with clearer communication.
I was not happy and cannot say I will be going with you guys if this type of service is ever needed again.
6/19/2022
Sarah A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I thank everyone who were able to make this easy for me with communication and keeping me up to date. Everyone was friendly and professional, any issues I did have they addressed it with no issues.
6/10/2022
Shari L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good service. Kept informed of work being done
6/5/2022
Andre A. VERIFIED CUSTOMER
Vehicle Make : Subaru
You did a great job. The car looks brand new!
5/29/2022
Randy M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent end result
5/29/2022
Sean H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was happy with the work performed, I was not however happy with the month it took . Especially when it should have been 9-10 days.
5/28/2022
Teri S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone at STAR AUTO BODY was great. They took care of everything quickly. I am very pleased with their work. THANK YOU again, Teri S