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Real Reviews from VERIFIED CUSTOMERS
Donald F. VERIFIED CUSTOMER
Vehicle Make : Jeep
They did a nice job on my car which was rear-end. I took my son s car to them a couple of years ago. They did a great job for him also!
8/3/2023
Sarah Z. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
awesome
7/29/2023
**** F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job by all. I appreciated Marco keeping me to date on the repairs.
7/24/2023
Donna T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It took an exceedingly long time to get an appointment. After I had another person take the car in for an estimate because I was unable to do so, no one from your office notified me that you still needed my signature, causing another delay! I don’t think I should have to drive a damaged car around for over three months before it’s fixed. The car rental agency adjoins Star body, and the insurance of the person who damaged my car covered repairs and rental. But Star didn’t give Enterprise the insurance contact information, so I ran into difficulty in getting a rental car. I also wish I had been told in advance not to go to a drive-through car wash, but that I would have to drive to Medford from Ashland to get a hand wash at Star. The car looks nice now, but it was all together, an unpleasant experience that exacerbated the disappointment of having a careless driver damage my car.
7/19/2023
Andrew B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Marco and the team hit a home run on the whole process of repairing my wife’s van. You guys are always kind and courteous and respectful. I’m so glad that I do business with Star Bodyworks. Peace be with you and may God bless you.
7/17/2023
Lucas C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone involved was incredibly helpful in the process of getting our car repaired and in a timely manner. So, thank you very much and I really appreciate it
6/27/2023
Elizabeth A. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys had our vehicle for a week before you even touched it. All that needed fixing was to replace the gas tank lid. My husband had to call to find out the status of the vehicle. He was told during that phone call that you guys were fixing it right then and there! As an added bonus, someone forgot to put the spring in the door so it took 2 people to open the gas tank door to gas the vehicle. You guys did order the spring and several days later you fixed it. I guess my expectations were a little bit higher. Thank you.
6/1/2023
Dale G. VERIFIED CUSTOMER
Vehicle Make : Toyota
keep up the good work
5/14/2023
Sarah S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly, fast, efficient. Beautiful job. Well done.
5/14/2023
Pam N. VERIFIED CUSTOMER
Vehicle Make : Honda
You did not fix my car! You completely tore it apart so that you could get paid by the insurance company to provide them an estimate. You lost and broke pieces off my car, did not put them back on, and completely screwed us over.
5/10/2023
Matthew D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Marco was great to work with.
5/7/2023
Sonya H. VERIFIED CUSTOMER
Vehicle Make : Honda
All around excellence.
4/10/2023
Timothy O. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very professional and kept updated with progression of completion.
4/10/2023
Robert H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car repair still looks great
4/9/2023
Komoki L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone was friendly and helpful. Thank you
4/9/2023
David H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looks beautiful! We appreciated Marco’s special attention and frequent communication. Thank you.
4/3/2023
Patrick W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I normally don't write reviews however when I brought my 2011 Toyota Highlander for a paint issue they were not only accommodating but even called back to reschedule when I forgot. The paint repair was amazing (looked OEM). I highly recommend Star Body Works of Grants Pass and Medford.
3/18/2023
Dewayne W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I would come back again
2/25/2023
Anne W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Always professional yet personable!
2/17/2023
Paul J. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Good job
2/16/2023