Office staff are truly amazing. Wouldn't it be great if the level of customer service provided by your front office was available everywhere!
Thanks for making a challenging task an enjoyable experience.
4/2/2022
Mahagony W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
My appointment was not in the system. I wasted time driving there to be told you don’t have an appointment today after waiting a month for an appointment. Very inconsiderate and horrible customer service.
3/18/2022
Robert T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your Office Manager was fantastic. She keep me posted on the progress and was very personable and professional. She's a keeper! Paint job was a perfect match. Great work!
3/12/2022
Ashwin K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good timely repair with great support staff
2/20/2022
Matthew B. VERIFIED CUSTOMER
Vehicle Make : Subaru
They communicated well and kept to the schedule and within the estimate.
1/23/2022
Christian B. VERIFIED CUSTOMER
Vehicle Make : Nissan
This is the FOURTH attempt to get repairs done correctly. I dropped off my 2017 Nissan Armada ONE MONTH ago for what was supposed to be a simple paint repair on the rear bumper - estimated time was one week or less. First time picking up the SUV, two parking sensors had chipped paint and incorrectly mounted. Second time picking up the SUV, one sensor was incorrectly mounted and paint was peeling. Third time picking up SUV, PARKING SENSORS ARE BROKEN AND DO NOT WORK. From a paint repair to electrical issues is not acceptable. The back and forth pickup g up my SUV and organizing rides with family and friends is a WASTE OF TIME! Job is incompetently done. I ah e been more than patient. Three strikes was my limit. FOUR TIMES IS UNACCEPTABLE!
1/15/2022
Tom K. VERIFIED CUSTOMER
Vehicle Make : GMC
Thank you!
12/8/2021
Jose B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work and excellent service as always.
12/5/2021
Jeffrey D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lisa and Gina were very communicative and often ahead of and more informed vs insurance company and enterprise
12/5/2021
Mathew K. VERIFIED CUSTOMER
Vehicle Make : Honda
Professional and courteous team member with excellent quality service!!! Thank you for making the process of getting my car fixed enjoyable!
12/3/2021
Gloria P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great service throughout the whole process!! ????, Would use Murray’s Car Star again, will also recommend friends and family!????
11/29/2021
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Great service!!
11/13/2021
Josh J. VERIFIED CUSTOMER
Vehicle Make : Vehicle
I have no complaints and no suggestions. Your team was great
11/7/2021
Jacek A. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Two weeks ago I reported that the hatchback door on my Tesla did not work properly. I have not received any response from Carstar Murray’s Collision regarding this issue.
10/29/2021
Krista N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication, and timely updates. Resolving the insurance approval on the extra work could have gone smoother on everyone's part. The actual repair was great quality. Car interior, steering wheel, etc, was cleaner than when I dropped it off.
10/13/2021
Bob P. VERIFIED CUSTOMER
Vehicle Make : Ford
Great staff friendly. Will be back if needed
10/6/2021
Ruel D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great service all the time, won’t go anywhere else.
They helped me out when i really needed it.
thanks to Lisa for taking care of me, i appreciate everyone in the Shop they were all very friendly and helpful.
10/2/2021
Brad M. VERIFIED CUSTOMER
Vehicle Make : Audi
The process took too long and communication was in adequate regarding the status of my car.
9/25/2021
Nancy F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Communication was great. Work wS efficient and of a high quality