Lisa is amazing! Welcoming, professional and personality plus! Communication is excellent. I prefer email and was contacted twice a day with updates. I totally appreciated the updates. The man (unfortunately, I can't remember his name) who looked over my car when I dropped it off was terrific. He was informative and answered all my questions. I am so happy with my experience from start to finish!
5/19/2016
Odachowski &.christine. VERIFIED CUSTOMER
Vehicle Make : Dodge
I have trusted Murray's with my repairs for years, I would go nowhere else. Staff is professional, supportive, informative, polite, and basically have my satisfaction as their ultimate goal.
5/7/2016
Youn L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was so happy to have my car on time after repair and ur service was very nice and approachable!!
5/5/2016
Alejandra P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I was satisfied with how my escalade turned out to look:)
5/1/2016
Barbara C. VERIFIED CUSTOMER
Vehicle Make : Honda
Superior service at all points of contact. Excellent workmanship.
4/26/2016
Joe G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team was very friendly and welcoming.They kept me informed every step of the way and what they said would happen actually happened. I would definitely use Murray's in the future.
4/23/2016
Patricia G. VERIFIED CUSTOMER
Vehicle Make : Audi
Thanks for your fantastic help.
4/19/2016
Hector P. VERIFIED CUSTOMER
Vehicle Make : Dodge
They were great. They made sure we were totally satisfied. We always knew the status of our repair because they would give daily updates. They took their time explaining the process and our car looks fantastic. They turned a very unpleasant situation into a great experience. We will highly recommend them to others needing their car repaired after an accident.
4/15/2016
Kristina H. VERIFIED CUSTOMER
Vehicle Make : Subaru
I loved the service I recieved at Murry's. The repair and the condition my car was in when it was returned to me was much better than I expected. The staff was very helpful helping me understand the details of the repair, and kept me updated throughout the entire process. The ONLY reason why I can't say I am 100% satisfied is the communication between the shop and the car rental service. I tried to cancel a reservation through enterprise who claimed they did not have a reservation. I called Murry's to ask for the reservation information, and I was told it would be taken care of and canceled for me. Enterprise did not get the message and sent a car to pick me up the next day. I got a reservation later in the week (after the original request). I left the rental car at Murry's when I picked my car up, and was assured again that I did not need to follow up with enterprise. Enterprise charged me an additional 3 days for the time the car was at Murry's. I am in the process of being refunded for the additional days after explaining this to enterprise.
4/13/2016
Daniel F. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work and very helpful! Awesome customer service...felt confident and comfortable with the whole process
4/12/2016
Michael S. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service. Fast turn around. Friendly staff. Professional repair.
4/9/2016
Kaleb R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service. Completely satisfied.
3/31/2016
Eric F. VERIFIED CUSTOMER
Vehicle Make : Honda
The customer service was outstanding. I have never had to claim anything with my insurance before, and have never had to work with any kind of repair shop. I didn't know what to expect, and the customer service Lisa provided was great. She explained everything to me, was great about keeping me updated throughout the process, and even worked with the rental car agency to arrange those details. I felt like they were more helpful than my own insurance company was throughout this process. Thank you for being so great, I will recommend Murray's to anyone in need of their service.
3/23/2016
Pam E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Awesome and fast service, friendly and knowledgeable staff. 5 stars
3/12/2016
Eduardo F. VERIFIED CUSTOMER
Vehicle Make : Honda
Me and my wife are satisfied with he while process
1/23/2016
Sandor V. VERIFIED CUSTOMER
Vehicle Make : Honda
I got my head lights switched out by one of the shop employee and my alarm indicator red light is not working when locking doors no beep or flashing lights. I guess it was too much temptation to have a near new car at shop for almost 4 weeks without taking parts out of it. I am very dissatisfied especially after comparing shops on Angie s list to end up like this.
1/15/2016
Eduardo F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good friendly staff:);) Ill give 5 star:);)
12/31/2015
Edelmira G. VERIFIED CUSTOMER
Vehicle Make : Honda
Every body that I encountered was pleasant and very knowledgeable..