Search

Real Reviews from VERIFIED CUSTOMERS
Kara M. VERIFIED CUSTOMER
Vehicle Make : Vehicle
I’d recommend your team to anyone! Best communication, easy process, and quick work. Kind staff and great team to work with!
10/8/2025
Carl H. VERIFIED CUSTOMER
Vehicle Make : Vehicle
All went smoothly and professionally. We got our car back quicker than we anticipated as well. Well done.
10/8/2025
Orlando M. VERIFIED CUSTOMER
Vehicle Make : Vehicle
The entire repair process was excellent. I was able to get my vehicle in the day after I called, and I was kept fully informed throughout. The team finished the repairs quickly and smoothly since the necessary parts arrived promptly. The car is in amazing, pristine condition again! Kudos to the repair team, and especially to Shelsea and Abby for their outstandingly clear and prompt communication.
10/2/2025
Sefer Z. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Carstar Murray’sexcellent job and they have excellent customer service. I really appreciate everything what they did.
9/25/2025
Steve H. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Everyone in your team is so nice and friendly and deliver the professional services. Feel very warm and comfort during the entire repairing process. Thanks and keep up the good works!!
9/25/2025
Michael K. VERIFIED CUSTOMER
Vehicle Make : Vehicle
It looks like part of the plastic cover above the wheel well was not put on correctly, a part is sticking out.
9/20/2025
William F. VERIFIED CUSTOMER
Vehicle Make : Vehicle
The stuff was super professional. Best car repair experience. Thanks Lisa and team!
9/11/2025
Monica W. VERIFIED CUSTOMER
Vehicle Make : Vehicle
thanks so much for everything, we really appreciate it.
9/11/2025
Leroy B. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Entire process was very well coordinated with regular status updates to keep well informed. It was a small repair but well done, looks like new.
9/3/2025
Laligam S. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Excellent service!
8/29/2025
Douglas B. VERIFIED CUSTOMER
Vehicle Make : Vehicle
My car was assessed as a total loss, so Murray's didn't actually repair it, but the people were very helpful answering all my questions and went out of their way to look for items that I lost after the accident
8/22/2025
Derek N. VERIFIED CUSTOMER
Vehicle Make : Vehicle
I appreciated the regular text communications. The pick up day was a bit stressful as the parking lot was jammed and the front desk attendant was clearly overwhelmed. She even said it out loud to a co-worker. The pick up took longer than it should have - but maybe I just hit the perfect storm.
8/17/2025
Yen L. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Excellent service. Top notch. Thank you
8/16/2025
Sugandha S. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Extremely professional experience. Helpful and polite from start to end. No issues at all.
8/15/2025
Raymond M. VERIFIED CUSTOMER
Vehicle Make : Vehicle
My experience with CARSTAR Murray’s was exceptional from the time I dropped off my vehicle until its retrieval. Kelsey was exceptionally helpful and provided comprehensive answers to all of my inquiries. Abbie promptly communicated repair updates. Notably, my vehicle was disassembled and repaired nearly two weeks ahead of the scheduled completion date. This demonstrates that the shop pays attention to detail and is committed to ensuring customer satisfaction with its work.
8/2/2025
Frederic W. VERIFIED CUSTOMER
Vehicle Make : Vehicle
I was pleasantly surprised by how quickly you evaluated the damage to my car and informed me.
8/1/2025
Emily F. VERIFIED CUSTOMER
Vehicle Make : Vehicle
This was our second time needing a repair on our car - would definitely recommend Murray’s! They were helpful throughout the process and the repairs were finished over a week ahead of schedule. Thank you!
7/3/2025
Angela M. VERIFIED CUSTOMER
Vehicle Make : Vehicle
The team was really organized and communicative.
7/3/2025
Jerome C. VERIFIED CUSTOMER
Vehicle Make : Vehicle
From start to finish, Carstar Murray’s team did such an amazing job in handling the repair for my car. From the initial contact, and how they handled my situation which I’m really grateful, up until the day that I picked up my car back, they handled the process thoughtfully and gave me all the updates I needed and the breakdown. It was so efficient and their customer service was impeccable. I wanna give a shout out to the entire team who handled my car repair, from the bottom of my heart - THANK YOU!! I really appreciate all your work.
7/2/2025
Dan G. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Carstar Murray's is the go-to Tesla collision repair facility in the PNW!
6/29/2025