99%. Great service. My only issue is the error about audio and that I have no backup sounds. Trying Tesla first.
4/18/2024
David S. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Friendly, helpful staff!
4/6/2024
Crystal M. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Abby was wonderful and helpful. Made the experience really easy.
4/6/2024
Anthony C. VERIFIED CUSTOMER
Vehicle Make : Vehicle
great customer service from phone to in-person, attentive, fixed my issues on the spot.
3/28/2024
Wenye Y. VERIFIED CUSTOMER
Vehicle Make : Vehicle
I was happy with the repairs and communication throughout the process. The dropoff and pickup (including coordination with Enterprise for car rental) also went smoothly. However, I was consistently frustrated by the shop's efforts to keep the car charged. I had to call three separate times throughout the repair to ensure my car was charged before dropping to zero. One one occasion the car dropped to ****% before I was able to get someone to help. I understand that you have a lot of cars and limited charging capacity, but keeping the car charged is part of the deal. If you cannot support additional cars then please don't admit them into the shop. I already waited 3 months, I'd rather wait 3 more if it meant I could trust the shop to keep my car charged.
3/20/2024
Jeanette H. VERIFIED CUSTOMER
Vehicle Make : Vehicle
you guys did a great job! thank you!
3/8/2024
Richard A. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Perfect job repairing my Tesla Model 3.
3/3/2024
Daniel M. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Quick turnaround - thanks!
3/2/2024
Andrew S. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Although the car had to be fixed, due to shop errors/damage. The staff made it right and communicated professionally
3/1/2024
David J. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Car Star did a good job keeping on schedule and a very good job keeping me updated. Car looked great when I picked it up. The only concern I had was it wasn’t as charged up as I had hoped. I had a long drive to get home. I made it without any issues, but I was down to about 20% when I got home. If I had to make any detours it would’ve been an issue. I was told they would keep the car charged but it didn’t seem like it. I try to not discharge the battery below 20% to ensure its longevity. There is a plastic/paint smell in the car but I suppose that’s hard to avoid. Other than that I’m very happy with their work. Thanks.
2/28/2024
Chris C. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Really great customer service. I like how you handle all of the insurance components so all I have to do is drop off the car and then pick it up. Nice job.
2/18/2024
Nicole B. VERIFIED CUSTOMER
Vehicle Make : Vehicle
They were friendly and regular in their updates. The timing went as planned, and the car looks great. I really appreciated them organizing a rental car to collect/drop off from their location which made logistics much easier. Thanks!
2/8/2024
Herbert K. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Great work
1/31/2024
Joshua W. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Only issue is the car smells like toxic chemicals. Couple weeks out and it’s still strong.
12/27/2023
Dan G. VERIFIED CUSTOMER
Vehicle Make : Vehicle
amazing!
12/20/2023
Jane J. VERIFIED CUSTOMER
Vehicle Make : Vehicle
If you could help in devaluation evaluation? It will be very much appreciated then. It’s the only thing left from this over half year pain experience. Thanks
12/18/2023
Wossenseged B. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Keep it up
12/17/2023
Mark H. VERIFIED CUSTOMER
Vehicle Make : Vehicle
The car looked brand new after the repairs. Service was excellent. I was updated on a regular and timely basis. In person service was friendly and professional.
12/3/2023
Mariluz N. VERIFIED CUSTOMER
Vehicle Make : Vehicle
I think everything went smoothly and I have nothing to complain about. My car looked brand new! From the inside to the outside ! Loved. The work.