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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 11047 reviews 78%
4 star 1657 reviews 12%
3 star 337 reviews 2%
2 star 459 reviews 3%
1 star 712 reviews 5%
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(All Vehicle Makes)
Tamu B.
Vehicle Make : Volvo
5 out of 5
4/24/2024
Fantastic job great customer service and was kept informed all the way joe is great
Gail G.
Vehicle Make : Chevrolet
5 out of 5
4/21/2024
the repairs look fantastic, as if noting had happened. The Hendrick team was polite, professional, kept me updated on how repairs were going, and even finished ahead of the planned due date. Great job!
Tanda M.
Vehicle Make : Mazda
4 out of 5
4/18/2024
Went above and beyond had my vehicle fixed in no time
Steve W.
Vehicle Make : Lexus
5 out of 5
4/18/2024
Great job all around
Carlos R.
Vehicle Make : Chevrolet
5 out of 5
4/18/2024
The team did an excellent job, car looks better than it did before.
Megan C.
Vehicle Make : Hyundai
4 out of 5
4/13/2024
The team was extremely helpful in discussing what I would need for the repair during the estimate. Booking an appointment and bringing my car in was as easy as could be. My only complaint is I was never given an estimate for how long the repairs would take, which made booking a rental car a little complicated, but picking the car up was also a breeze. The finish on the repair was immaculate and I am beyond pleased with the finished result.
Joy S.
Vehicle Make : Honda
5 out of 5
4/13/2024
From the very beginning, Kendall kept me posted on the progress & was appreciative of that! Excellent service.
David D.
Vehicle Make : Honda
5 out of 5
4/11/2024
It was great, thanks.
Lisa S.
Vehicle Make : Chevrolet
5 out of 5
4/11/2024
Good work done and good communication from service advisor
Misty L.
Vehicle Make : Chevrolet
2 out of 5
4/11/2024
I don’t think she works there any longer but I had difficulty getting g updates along the way from a lady named Moira. We were so frustrated at one point, we came to the office to get the update in person. I’m not sure if this is related but now our radio intermittently cuts out as well. Aside from these two concerns, we are pleased with the repairs. Thanks
John N.
Vehicle Make : Honda
5 out of 5
4/11/2024
Great job!!
Sara B.
Vehicle Make : Honda
5 out of 5
4/11/2024
We are 100% satisfied with the repair of our car. Everyone was very friendly and professional. We will recommend Jeff Gordon to anyone that needs collision repair!
Eileen G.
Vehicle Make : Toyota
5 out of 5
4/11/2024
Jeremy & staff were consummate professionals at all times. Communication was top notch Everything was done to perfection I highly b recommend this business
Moyne B.
Vehicle Make : Lexus
5 out of 5
4/10/2024
Service advisor Armani was friendly and professional.
Laura K.
Vehicle Make : Toyota
5 out of 5
4/7/2024
The team was great, the communication was consistent, the drop off and pick up process were seamless.
Georgio W.
Vehicle Make : Honda
1 out of 5
4/7/2024
Fitment of rear bumper in not good at all bumper is showing signs of separation
John H.
Vehicle Make : Toyota
5 out of 5
4/7/2024
Excellent service!
Mahesh M.
Vehicle Make : Honda
2 out of 5
4/7/2024
I was asked to take the delivery of the car with some imperfections in fitment of my mudguards and promised I will be contacted in 2 days with the status it’s been 2 weeks I have called 2 times it has always gone to voice mail and no response. No callback asking if I have any issues with the repair once I dove back home. Car was delivered with piles of repair mess under the seat. Trunk liner was not fit correctly. All I have been is patient with your team never kept bombarding with calls or messages even though the car was not fixed within the promised time and the dates were moved multiple times. Really feel sad to write this message but very subpar service and highly disappointed
Carol J.
Vehicle Make : Chevrolet
4 out of 5
4/6/2024
No issues was kept in the loop
Pete M.
Vehicle Make : Chevrolet
4 out of 5
4/6/2024
Flawless work! We make the hour drive here because the quality of work is worth it. Very professional and very well done.

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