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Vehicle Make : Hyundai
5 out of 5
4/3/2024
Great efficient service in record time!
Vehicle Make : Dodge
2 out of 5
4/1/2024
i regret not taking my car to sunflower. everything is always excellent. everytime i look at my car and see the front bumper sag amongst other things.. i would bring it back but it’s not like anything is going to be done. when i read replace front bumper i think new. i’m wondering if this was pulled off another challenger. also the paint job.. there are scratches under the paint where I myself had put scratches with sanding paper to redo the front bumper before I got in a wreck. this repair also has zero longevity.
The only way to make this right is to rip off the entire front of this car
and redo it. it hasn’t been a month in the front bumper is sagging and not flush.
I’m looking forward to having continual problems in the near future with twisty ties and extension cords…
Vehicle Make : Honda
5 out of 5
4/1/2024
They took great care of me and was really professional and really helpful.
Vehicle Make : Kia
5 out of 5
3/31/2024
Great
Vehicle Make : Toyota
1 out of 5
3/31/2024
I paid Hendricks collision at the time I picked up my car on March 15th. I told them Cincinnati Financial had sent me a check to cover the cost and Farmer’s insurance was no longer involved. On March 21st Hendricks billed Farmers anyway. This caused Farmers to sent a subrogation claim to Cincinnati. This caused Cincinnati to cancel the check they sent to me. The bank charged me for the canceled check. Hendricks has their money for the repairs paid my me plus a small check from Farmers. They ‘doubled dipped’. I am extremely unhappy about this mess.
Vehicle Make : GMC
5 out of 5
3/31/2024
Chad and his team do excellent work and great service. Wouldn't go anywhere else.
Vehicle Make : Toyota
5 out of 5
3/31/2024
Andrew Sabau was wonderful to work work with. He was personable and professional. He kept me up to date and answered all of my questions.
The Collision Center did quality work and I am very pleased.
Vehicle Make : Lexus
2 out of 5
3/31/2024
There was no follow-up with timeline, status updates, or notification when ready. I found it my car was ready from the rental car company telling me that the insurance company stopped paying for the rental car
Vehicle Make : Toyota
5 out of 5
3/30/2024
Repairs took longer than expected but they kept me informed and made sure the repairs were done right.
Vehicle Make : Honda
5 out of 5
3/30/2024
Very Professional
Vehicle Make : Honda
5 out of 5
3/30/2024
Everyone was very nice and courteous. The job looks very good.
Vehicle Make : Vehicle
5 out of 5
3/29/2024
As I said to the Manager. Every item for me is a ten out of ten. Thank you for an excellent job on my Genesis.
Kenneth Warrick
Vehicle Make : Toyota
5 out of 5
3/28/2024
They kept me updated on the repairs.
Vehicle Make : Subaru
5 out of 5
3/28/2024
You did a very good job. I'm very satisfied. Thank
Vehicle Make : Toyota
5 out of 5
3/28/2024
Good
Vehicle Make : Mercedes-Benz
2 out of 5
3/27/2024
You kept my car for over a month for a simple scratch repair.
Vehicle Make : Chevrolet
5 out of 5
3/27/2024
The team kept me informed and provided excellent assistance with the rental company. Everyone were polite, efficient, and helpful
Vehicle Make : Vehicle
2 out of 5
3/27/2024
I already did this survey. The fact that you are asking again proves my point about poor customer service.
There was a series of poor communications and delays with my service. The end product is great but the customer service was terrible.
Vehicle Make : Ford
1 out of 5
3/26/2024
My mirror was loose when I picked up my truck and they said they aren’t responsible because it wasn’t on the side they worked on.
Vehicle Make : BMW
5 out of 5
3/25/2024
Car came out great and everyone was very friendly. Only bit that could use improvement is increased communications to the clients.
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