I would like more frequent communication on the status of my repair. I received an email that was incorrect as to when my car would be ready.
Good work, but it took longer than I thought it would based on previous experience.
Excellent service, kept me up to date on progress. Appreciated the fact that everything was at the facility, rental car etc... Will be recommending Cascades Auto Body to others.
Black marks on driver’s seat
Excellent job, done quicku!
They did an amazing job it looks like it never happened. Additionally, they were very friendly and made this whole processes go very smoothly. Thanks to everyone from the front desk to the people that I didn’t even interact with for making this such a painless process.
I am very satisfied with the work performed on my vehicle. The staff was very courteous and I will be recommending your establishment to everyone I know and use your services again in the future. Thank you!
Service was great. One recommendation, when notifying work been completed
do not assume a voice recorded message will do the job.
Should ensure the customers receive the notification
By actually speaking to them directly.
Reason, you may have dail the wrong number or the voice mail maufunction Thx.
Quick and good work friendly staff, I like the place. I will recommend to anybody.
Got it done on time and looks great!
The updates weren't ever generated by the office. I had to initiate the status checks.
The overall repairs were well done but the car interior clean up left me cold since I later found glass under the driver's seat, the windshield wasn't cleaned at all and all of my radio stations had been changed.
The ride seems to be good and responsive but because of the lack of attention to detail described above, it makes me question what else might show up later on.
It looks great! Hopefully, I won’t have to be back for repair. But, if I do, then I won’t hesitate to come back. Good experience all around.
All good. Appreciate the sat hours.
Finished ahead of projected schedule.
It was hard to get original appointment but once there, friendly professional staff. Heather was very helpful & went the extra mile to help.
Good communication with the customer!
Vehicle Make : Volkswagen
you all did a fabulous job in repairing my EOS. Paint job was first rate after the repairs work.
Staff was very professional, friendly and kept me informed the entire time.
They did a very good job and it was completed faster than predicted. Thank you.
Friendly staff, excellent and fast service. Highly recommended.
The repairs were done very well. My one complaint has to do with replacement of a tire on a 4 wheel drive car. Manufacturers highly recommend that all 4 tires must be of the same size. Even-though the new tire was the same make and model, it had 3/32 in more tread. This not recommenced. The new tire should have been shaved to have the same tread depth.
Good as new! Job well done!