Rebecca S.
Vehicle Make : Subaru
Many aspects of my experience were great, especially Davids efforts,however there there are still issues that need to be addressed.
Fajr F.
Vehicle Make : Mercedes-Benz
Excellent experience in customer service
Eric L.
Vehicle Make : Vehicle
The quality was good but the timing was twice as long as promised. Second time this happened in 3 months (2 separate cars issues). One was supposed to be 7-10 days. Ended up 3 weeks. Other was 4 days. Ended up 8 (and had a rental that cost a fortune)
Kent A.
Vehicle Make : Audi
Kent A
Anthony M.
Vehicle Make : Ford
EVERYTHING IS LOOKING GOOD. GREAT JOB
Briana C.
Vehicle Make : Infiniti
My fender was still bent on my passenger side they didn’t make sure paint wouldn’t peel by it
Kathleen A.
Vehicle Make : Nissan
They didn’t contact me about my long delay. I was told 2-3 days it ended up being 8 days. Someone was suppose to call me back & I left him a voice message he never called back. I didn’t want to seem like a pest but no one was giving me an answer. All I wanted to know was when because I was without a vehicle I also asked for them to paint a small area (touch up) they said they would that never was done The bumper they put in is not flush with the car. You have to push it in since it pops out. Very disappointed never expected this
Wilmur C.
Vehicle Make : BMW
Was satisfied with the repair work . Appreciated the regular updates from Shawn regarding the repair. Was extremely pleased with the excellent customer service provided by Rachel.
Lanesha S.
Vehicle Make : Kia
I was kept updated on the progress and they did a great job.
Pete B.
Vehicle Make : Jeep
****) The estimator was very slack in his duties. He did return any of my calls (3) and did not keep me informed of the progress.
Michael K.
Vehicle Make : Nissan
My contact was with Shawn Kemp. He answered all of my questions when evaluating the job before the repair and after when I picked up the vehicle. Very pleasant and explanations were full. Kept in touch with me during the repair. Front desk person was also helpful and polite. Job was 10 out of 10. The price was reasonable. Would definitely return in the future. 5 stars.
Ada N.
Vehicle Make : Nissan
All in all my experience was good but because I received different quotes for my initial work service I was held up with getting my vehicle and had to pay a little more than I was expecting because my insurance was paying
Emmanuel C.
Vehicle Make : Toyota
Thank you! The repair work was done to perfection, and it is wonderful to have a functional trunk lid again.
Danny W.
Vehicle Make : Scion
Yes great work
Laura W.
Vehicle Make : Nissan
Everything was done to my satisfaction. Devon worked with me and my hectic schedule to get my car in and out.
Gina W.
Vehicle Make : Nissan
The guys at MJC did an amazing job repairing my car. Devon Holder was super helpful even when there was some confusion with the insurance company. We got it resolved and got my car back to me as soon as they could.
Jennifer G.
Vehicle Make : TOYOTA
The automated text messages were completely wrong. It took twice as long as was promised. The text message said it was ready on December 24th for pick up but not only was it not ready by a week- the place was closed when I showed up on the 24th. It felt like a total scam with Geico. I will never use again.
ALLAN L.
Vehicle Make : NISSAN
Please give the customer the courtesy of phone conversation when expected finish date is delayed an entire week.
ROBERT R.
Vehicle Make : HONDA
Excellent service. We will highly recommend.
Linda B.
Vehicle Make : NISSAN
Staff unpleasant and disrespectful from front desk to mechanics on the phone and in person. Repairs took too long, texts stated next week then the truck still was not repair. Phone calls not returned. Night before truck was ready, my husband called main MJ where he buys his cars and spoke with a manager. He asked the manager for help with the situation. The very nice main MJ manager stated he would call over to the MJ repair place. He must have kept his word because the next day the truck was ready.
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