Awesome communication, responsiveness, and service! Work looks great and everyone was friendly, professional, and helpful! Thanks for being reliable!
I went in for a body repair and my car came out not only dirtied and smelly, but with over 367 more miles on it than when it went in. My seat feels warped. I need answers as to why this happened. I’m absolutely livid with this. What else happened to my car? Who had permission to drive it for more than **** mile moving it around the lot. This is completely unacceptable. It took weeks longer than it was supposed to and I believed them that this was due to the door coming in damaged. I don’t believe that. I don’t trust MICHAEL Jordan and need to get to the bottom of this and Ned my car checked out from top to bottom. I knew that my seat was not right. This is so wrong.
Not very attentive to customers waiting. My “new” estimator Gage after I was transferred from Shawn, I never even met. When I called, the phone would ring and never be answered. Left a few messages. But in the end I ended up going to store since I never got a call back. And when I did get a call back it was the same question that I had already answered when I came in. Took way to long to even get my vehicle when I came to get it. Sofi just sat there when she knew that I needed to pay. It’s great that you wash and vacuum the vehicles. But you should at least try to put the car back the way you found it. A little bit.
It came back better than I thought if I messed my car up again I would go there again
Scheduling and communications were very good. The minor repair didn't take long, so I waited in the lobby, which was clean and comfortable.Overall a very positive experience.
Best service ever. Kept me informed delivered on time great work And was cleaner then when it got dropped off!!!! I will refer all my friends a
Gage and the other staff members were so professional. The workmenship of the work on my vehicle was amazing. I was satisfied and would use this establishment again if I had to.
There may be something wrong with my door handle. It didnt get worked on but I notice it is loose and when I left my car it was not.
My car looks awesome!! Thank you for doing such a great job and making my car look so good.
Thank you for the friendly and professional atmosphere and the awesome job done on my wifes car!
The customer service qualities were exceptional and the final product of auto repair was also great. Thank you.
Vehicle Make : Mercedes Benz
It was a wonderful experience, I will continue trusting and recommend them to my friends and to everyone that need a collision work that the profesionalismo continue working with dedication. A++++++++
100% of satisfaction. Thank you!
Fue una experiencia maravillosa, seguiré confiando y los recomendaré a mis amigos y a todos aquellos que necesiten un trabajo de colisión en el que el profesionalismo continúa trabajando con su dedicación eficiencia. A +++++++++
100% de satisfacción. ¡Gracias!
Best costumer service !!!
I loved the constant update with my car ????
Was exiting to leave car in the best hands
They were highly professional and gave great service.
Job well done as one would hope for.
Wonderful service!!! Gage and staff were extremely helpful and knowledgeable! Answered all of my questions and continued to keep me up to date on the repair process! Thanks so much! Will most definitely be recommending and going through you all in the future!
Gage was wonderful to work with and the service was excellent.
Fantastic customer service. My car looks perfect. Very professional.
Vehicle Make : Mitsubishi
Thanks to Gage, Jamie and the team for taking care of me and my vehicle. Always on time with the updates and spot on with the estimated completion date. Car looks like new again. Unfortunately accidents happen from time to time so in the case that I need the services again I’ll be returning or referring friends and family to Michael Jordan Nissan Collision Center.