Staff were very accommodating and I would recommend service here because if the treatment I received from Diane, very knowledgeable, Jose, accommodating and always willing to answer any question and John or Mike, the tech that realigned and repaired my vehicle. I grateful for services received.
The staff was very helpful and exceptional body work was performed on my vehicle after a rear end accident. The car was returned looking brand new and spotlessly clean. Great attention to detail.
Your customer service is outstanding. I spoke to Denise to set up the appointment and then to Jim who advised on the work that needed to be done and estimate.
Hopefully I don't personally have to visit Rocco's soon wink wink but I certainly will recommend Rocco's to Mt family and friends.
Thank you! !
Vehicle Make : Land Rover
Jose could NOT have been any more helpful and efficient. State Farm told us they were FABULOUS and they are. Thank you!! Jack, you also made an unfortunate situation tolerable
Vehicle Make : Mini Cooper
These guys are true artisans when it comes to paint & body work.
Car looks fabulous. Thank you so much!!!
Words can not express the gratitude I have for everyone at Rocco's at 10th and Snyder You all provide superior service. I can't imagine going any place else. To the mechanic who repair my car, Because of your pride in you work, I have falling in love with my car all over again. Thank you. You did an awesome job. I will referring you to others.
Awesome job. Phenomenal customer service and quality work. Thank you!
Very polite. Very friendly. Very proffesional.
My Chevy was almost totaled, I brought it to Rocco's and now my car looks like it did on the showroom floor. The paint, the body work, the extra care they throw in on every car I've ever brought them were all finished to absolute perfection. The staff is more than willing to go above and beyond to ensure that you are happy with your car. Personal experience of mine was having Sergio tell me personally "I wasn't too happy with the alignment so I'd like to hold it one more night to do another alignment, if that's ok with you." I have nothing but good things to say about Rocco's, they are the people to go to when you bang your car up.
Vehicle Make : Volkswagen
I appreciate your communication and a job well done. Thanks for anything.
U loved it and Diane and Serge were more than accommodating that you for everything
Everything was so easy! My car was done ahead of schedule.
Very please with the servic.
Thanks again for great service
Diane at the Snyder avenue shop was very easy to talk to. She was very helpful in assisting me with the claim process, since this was my first time doing so. The repairs and paint to the damaged quarter panel were top knotch. I would recommend Rocco's.
Excellant service from beginning to end!! Wonderful personnel! Diane was wonderful! Very happy with the service and will highly recommend to my friends !!
Prompt...professional...respectful...would recommend Rocco's to anyone...thank you
My baby fiat looks like new!Beautiful work, excellent communication and no hassels..luv Rocco's
Always kept me updated with the status of my car. I appreciated the txt updates and the lifetime guarantee on the repair. Thank you for washing my car. I didn't expect that. Everyone (especially Sergio and Diana) was super patience when dealing with the Hartford insurance company paperwork drama. I think Diana deserve flowers for her troubles to deal with that. I would recommend Rocco's Collision to a friend. 10 out of 10.
We couldn't have been more pleased with the quality of service and professionalism. We would highly recommend their services to anyone.
Sergio at Rocco's made the whole experience a breeze...from towing my car to the shop, dealing with the insurance company and the adjuster, to top notch service in a timely manner. I was also informed daily of the progress, insurance involvment, and date of pick up. I would definitely recommend Rocco's to friends and family!
Everyone was very nice and pleasant. I loved when sitting in the office that the workers all seem to get along like family. I made me smile :)
Amazing customer service! Sergio is wonderful!
Not to rush you're customers to get there car same day. I explained I was away the entire day for work. And I was told I needed to pick my car up same day cause you guys needed the space but you were willing to hold my renter car. Makes no sence. I thought that was a bit disrespectful since I just paid you guys 6000.00 this is my 3rd accident and I was satisfied with my other shop but wanted to try something new and closer to home. But it was a bad choice I will not be coming back or giving you guys any business! Also I work as a fleet manager for my company you guys could have got business that way. Hope this helps. Thank you for your time. Enjoy!!
My 2908 Subaru STI looks like new
Rocco's @ Snyder Ave. Did a great job!
I like the idea of my paper work in a folder,it was a personal touch that I appreciated but this time I didn't get that. I was handed my papers stapled together. I miss the folder but other than that you continue to give spectacular service. I will always bring my car to Roccos for my service needs.
Great service and quickly
Sergio and staff couldn't be nicer and made me feel like they were looking out for me. I feel like they treated my truck as if it was their own.
Great service. Kept me in the loop on how repairs were coming along. Provided me updated schedule. Very friendly and courteous.
They did a great job and I was pleasantly surprised that my car was cleaned. Thank you very much.
Vehicle Make : Mini Cooper
They were very friendly and personal ...kept me up to date with my service....I was very pleased...... Thank you for a job well done...
Vehicle Make : Volkswagen
My car took longer than expected by a week, then when I went to pick it up it still was not ready. I am currently still without a car and paying for a rental for the extra time, although I was told it would be ready.
Work done in timely fashion. The workmanship was outstanding.
Diane Carotozzola and Sergio were amazing in keeping me informed regarding the progress of the repair. My truck looks and is driving like new. Thanks to everyone involved in fixing my truck!
Sergi did a great job on my car and the whole staff at rocco collisin were very nice and always kept me up to date. I am very happy with the service and all.
I'm very satisfied with the service, will definitely go back or recommend people. Thanks Rocco's Collision
I'm very happy with everything - the repair work, customer service and timeliness! I was running late to pick up my car and Sergio stayed after closing time on a Friday night to let me pick it up before the weekend. Couldn't be happier! Hope I never need body work again but if I do, I would trust them with my car again. Thank you, Sergio, Diane and everyone at Rocco's!
I can't say enough about the great service I received from Rocco's! Diane and Sergio are top notch!! Thank you guys for such a wonderful experience. I will never forget how comfortable you made me feel!!
Excellent service and customer service. Very professional and welcome environment !
The experience was handled with total professionalism, and the repair the was completed with expertise.
Your company certainly mad a nightmare situation bearable your company is wonderful to deal with Thank You Kathy Traimor