Sorry it took so long to respond. This questionaire went to my spam folder and I only discovered it today.
I am forever grateful to Roccos collision and especially the manager Leon who gave his attention to the details of my repairs & request. With respect to the tone of our culture, His calm nature, refreshing and genuine approach was so nostalgic and appreciated, in my opinion he could sell water to a fish , just an incredible experience. Well done!!!!!
Everyone was professional and courteous ! My car looks like new!
Great job done ..give him a raise
No one replied my car, but just felt disrespect and ripped off.
Great customer service and great work! You guys are awesome!
Everyone was so friendly and helpful. Thank you for all of your help.
Job incredibly done. They kept me informed of all the steps in my repair. Friendly and professional staff!
I had a very good experience with everyone at Rocco's. I have a high end SUV and they did a great job on the body work. The people are professional and friendly. Thanks again! Rich
The team at Rocco's was absolutely amazing. The work done on my car was flawless and fast. They were also very communicative and worked with my insurance company so I did not have to be the middle man.
To be completely honest, I arrived to pick up my car after verifying that it was complete over the phone. When I arrived, I was informed the car was not complete and that I needed to wait an additional 25 minutes. After waiting nearly an hour I finally asked the office person if they could check on my car. After finally getting my car, the car reeked of cigarette smoke. I am not a smoker and I understand that others are, but I do not appreciate people smoking in my car while working on it. In the future, I will definitely consider alternative repair shops.
Everyone was very friendly and helpful, super quick and great service
Superior quality of workmanship. Completed in a timely manner. Courteous and friendly.
I'm satisfied and happy with yr work and friendly person thanks jack
The whole experience was very pleasant and quite pleasing. Everyone was helpful and courteous every step through the repair job. I would definitely return for any future repairs and highly recommend them to others.
I'm very satisfied with the customer service and service with Rocca's the staff was very helpful, great to talk with about my car.
Jack you and the guys at your shop are incredible as always. Ty Again!!!