Excellent customer service!!!! Gerianne Thorsness
I have some questions about the parts replaced on my vehicle. I noticed that both of the corners of my front bumper had either black marks on them or looked as if they had been chipped. I plan to investigate a little further tomorrow with a qtip, it was a tough area to reach with my finger. Other than this I am satisfied with the work and time put into fixing my baby!
Outstanding service. Looks great. Timeliness was very appreciated. Updates on text also. Very congenial employees. And even interior was detailed. Very surprised and happy. #1 place to be recommended!
Vehicle Make : Mini Cooper
As a former body repairman I am very satisfied with your work although I have a very pronounced squeak in the right front wheel that is emphasized during a left turn. I thought it may have been a brake pad but after driving home to Chugiak it's still there. I will return for my other car and re-assess the squeak.
Thank you John M
You guys are fantastic thank you! Truck looks amazing... better than ever
Repairs were made on time as promised, staff is friendly and the quality of work is better than any place I have been.
Super job in record time. Thx
Thank you so much, I will refer able to anyone that asks. Everyone was very polite and I'm very pleased with my car. Thank you
There was a long wait, but it was the fault of the dealership, not Able.
My vehicle was returned to me better than I left it!
The work was done very quickly and looks great! Thanks so much
Excellent customer service and excellent repair of our BMW
All communications were that car would be ready on Friday. Went in on Friday to pick up and was told wouldn't be ready until Monday. I had to make arrangements for ride to get there to pick up, would have appreciated a call that the car wasn't ready. I understand that the paint wasn't dry, and wouldn't want to rush job, but should have been notified of delay.
I just picked up car, looked very good and repairs seem fine, very pleased with how clean it was inside and out as well. No problems on drive home.
Greatest service ever. I really want to thank everyone.
I think you guys did a great job fixing our car and keeping us updated but we got our car much later than told which isn't able body's fault rather it was the dealership you ordered parts from but I think you could have stayed on top of them to get the parts needed ordered on time. I'm not completely aatisified because of that however I loved the customer service from you guys and if I ever needed any more services like this I would for sure come back to you guys purely based off the customer service i particularly want to mention the receptionist who was very kind and explained things very clearly her name escapes me but she was great.
Customer service was excellent! Nice to meet genuine people in the workforce! Car also looks brand new. Thank you!
My ford is beautiful. I am super happy.????
Got in and out really fast. Was willing to work in the rain so I didn't have to stay with my baby to blow into the stupid breathalyzer. Thanks!!!!!
Found many issues with the car/work after leaving the shop. Hope Able resolves them quickly. Besides the issues, the people at Able have been very nice.
Everyone was friendly starting from the inspection to check out. You have a good team.
You finished a day ahead of time and the work is spotless. 14 years old and I've received 3 comments already about how great it looks.
I had my oil changed right after I picked it up and the machanic was complementing the work.
I'll be sure to tell anyone looking for quality repair work to go right to you.
Thank you, a huge fan!
Detailing could have been better but you guys did not get it dirty.
They did a great job! Thank you!!!!
Friendly service. Completed repairs ahead of schedule. Update text messages appreciated. Thank you for cleaning my car!
I was impressed with the professionalism at Able Body Shop and the timely manner in which they got the repair work done. I got a daily update on their work progress which is great to know. I will definitely recommend them to anyone who needs body work on their vehicle.
My car looks great. It came back early, on budget and clean! Every one was very helpful. I have had work done here several times???? And I will recommend them and return if needed.
Good job. Fair price. Good customer service.
Customer service is great???????????? overall
Thank you! My vehicle looks as good as new.
Also thank you vacuuming my car & leaving a bottle of water for me.
Great service everyone was very courteous with out being nauseatingly sweet & very professional. Will recommend to friends. Thank you again!
Ryan and his staff did a super job!!
Eric Kirman did an outstanding job on our vehicle. He is excellent at his job, is great with his follow through and is extremely professional. You are fortunate to have him on your team. Diane B
The car looks great when I picked it up! I also love the text messages. Thank you!
Repair looks awesome, and I loved the added perk of having a clean car inside and out. Thanks for the great job and great customer service!
Excellent customer service! The text updates were helpful. What a bonus that my car was clean inside and out! Thank you for doing a great job! I'll recommend you to others.
Thanks for making my car pretty again
Thanks for completing the repair on time. I wish I'd had just a littler more time to pick up my vehicle before you closed. (I was Called at 4:30)
Also, it was a pleasant suprise to have the inside cleaned, although I am chemically sensitive, so I'll have to air it out for a while..
Pete spence was Awsome!!!!!
Very professional was able to answer any questions that we had made the process very easy. I will recommend him to anybody that I know that needs bodywork done.
You guys did a great job keep me informed on the progress and making me feel like you cared. Thanks again. we love using you guys.
State Farm approved shop. You got me in earlier than first said and did the work quickly.
Very professional and fast! Love the text message updates.
You guys were done early and kept me updated throughout the process. The girls working the front were always kind, helpful, and well informed. My car was returned to me in beautiful condition and had been cleaned on the inside! Best service I've received at an auto body repair shop by far. I've been to Chaz Ltd when I was hit in a prior accident and they don't even hold a candle to my experience with Able Body! I'll be sure to refer anyone I know who needs auto body work done. Thank you so much!!
Awesome job! Took less time then expected. Loved that you guys cleaned my mats and cleaned the dashboard. Over all good experience and would do business with u guys again :)
The work completed was fantastic. Very impressed by the staffs friendliness throughout the entire process. Set a time frame and made sure it was completed after having to order more parts. Definitely a great place to work with and exceeding the expectations. The tracker and texts are great to have for any updates needed. Thanks for all your hard work and taking care our our vehicle.
You guys doing good job I really appreciate thank you so much
My bumper just doesn't look right the color seems diffrent than the other half of it
Friendly and true professionals. Thank you.
Very timely and seamless service!
I was not expecting the car to be wiped down since my car was there for bumper repair. However, I got it back cleaner than I left it! I'm extremely pleased with the service Able Body had provided. A++ to Able Body on Dowling!
I would recommend this shop anytime.
Vehicle Make : Volkswagen
Customer service was great on the phone. As far as waiting in the lobby, i didnt care to hear all the personal talk. Some of it was negative. Other than that my car looks great and i appreciated all the text updates and the friendly/professional phone calls, as well as face to face communication about my car.
From the girls at the deck to every employee we spoke with they were GREAT !!
The overall cost of the job was very close to the original quote. Once my truck got into the shop the repair was done quickly. And being a mechanic myself I inspected the truck after all the work was done and would say the guys who performed the repair did a much better job than I ever would've expected. I would definitely recommend able body to friends and family. Thank you very much!
Vehicle Make : Volkswagen
Thank you for a nice job. We are a bit concerned that the trunk seems to close very close and will verify it is not rubbing the paint.
I loved all the updates on the truck! It came back like its a brand new vehicle. even vacuumed the inside! Only thing was my bumper chip protection film had a small bubble and will be getting a call to fix that! Thank you! I will recommend any friends and family Able!
I appreciate how Able Body Shop were so accommodating. Thank you!
We we told that the repair would take 4-5 days not 5 days in the first week and 4 days of the second week for a total of 9 business days. Time estimate was pretty bad. Lady at the front desk was very nice.
I just picked up my car, but it looks great and was delivered before the expected delivery date.
It's nice to be updated but don't have to email so often.
Very satisfied with work on my vehicle.
Vehicle Make : Mitsubishi
Thank you for a job well done Able Body Shop!!:)
It was completed in HALF the predicted time. I was thrilled. Also, so nice that they washed AND vacuumed my car too.
Plus, I think Gary's pretty cute!
I really appreciated the kindness and professionalism of your staff. I was very pleased with the way I was treated and will definitely recommend your services to others. Thank you.
Great experience all the way through and my vehicle looks great!
Very satisfied with the way car was repaired and the paint matches perfectly. Can't even tell there has been damage. I was especially surprised (and grateful) with the final detailing job. Bonus! The car felt brand new again. Would highly recommend Able Body to anyone needing your services. It was nice to have texts sent on the progress of repair. Thank you for a job well done!
Really appreciated the constant communication! The texts were great. I appreciated that you stuck word. Jeff was supper professional and helpful- great customer additude! You exceeded my expectations by cleaning the inside and outside of my car (was super excited about that!). Will recommend. Thank you!
You doing a good job I very happy for the work you guy did able boby shop you are the best.
It was nice to receive the texts updates ever day and the fact that they took the time to clean out my car even though the repair had nothing to do with that area was a pleasant suprise
Thank you for the professionalism and the high quality of work done on my 300.
Good job making some cosmetic repairs on my 2008 Silverado - Jeff ( estimator ) and front desk staff were great!
The customer service and time management was good, and I really like the cleaning service that was provided. The two free water bottles was a great compliment from your service.
You guys did an outstanding job.
two things....1 is that the rear bumper is not adjusted well, or is an aftermarket item. the driver side sticks out about an inch more than the passenger side. 2 is my fault for not looking at the quote. I was under the impression that the tailgate was to be refinished as well.
Great customer service.... Working with Allstate insurance company made it a smooth process!!! Thank you
Vehicle Make : Mini Cooper
Waiting to get my windshield replaced after a crack that happened while there. Parole were very pleasant - just bad news handled as best they could.
New dent in right front fender.
Great service! Thank you!
Wished we could have had a container of touch up paint
Everyone was really nice but the car was not detailed and the hood was misaligned. They are offering to fix it so that is also a plus
Everyone was very friendly & it was obvious to me that the tech who gave me the estimate knew what he was talking about.
Pete is Awesome! I picked my car up at the end of the day today, got some distance down the road and realized my blinker in the new light was not working. Long story short, I called and Pete answered the phone. He said come right back and we will fix it now. When things go right it is pretty much expected, but when there are issues/problems this is an opportunity to win or to lose a customer for life. I was surprised on the upside as I knew you were closed being that it was after 5. Great service on Pete's behalf. And what a great example for others to follow on your team. Thank you Pete. I would recommend your services to others.
The staff were very friendly and helpful.
The estimate print out was overly detailed.
Job was done on time and the truck looks great! Employees were very nice and helpful!
I am so happy with the service I received through Able Body shop. My truck looks amazing! The staff was wonderful. I really enjoyed the updates that I received via text. It was a nice convenient way to know how repairs were going and what the status was for completion. I must also add how happy I was when I pulled up to the shop and saw that my truck was washed and the inside looked amazing. I am extremely pleased and will be letting my friends and family know how great you guys are! Thank you!!
When I got my vehicle home it was completely empty of antifreeze. When I looked under the hood the radiator hose has not been connected. This leaving without a vehicle until the next business day.
Happy that I got to bring home my truck looking like it was brand new
I am impressed with how clean my car is, inside and out!
Thank you for being amazing. You have the best customer service and thank you for fixing my baby.
Your team always does a great job and are wonderful to work with. I'm just glad I don't need your services very often. But when I do, you are there.
Great job! My truck looks amazing! Superb
Costumer service and communication!!
I absolutly loved being informed by text and calls. I run a business and didnt have time to follow up and because of the update I had more trust in the company. Thanks a million!
Excellent communication throughout the process.
Went to drop off the car, as sked, before heading to the airport for a 10 day trip; only to find out a part was unavailable. My daughter took the car back home. I called to complain about the lack of communication and left a msg. Then I called again and spoke to someone that said they found the part in town. Had my daughter bring it back in. Before she got back there someone else, returned my original call. He said not to bring it in as he didn't show the availability of the part and asked for an hour or two to figure it out. I told him no the car was already on the way back and we didn't have time to spare. The car did get done and looked good, but the fog light that was replaced should have been free of wax or whatever I had to clean off of it.
I loved my experience there. The service was wonderfull my car looks better than it has in years! The staff were also very professional and helpful. Thank you guys for taking such great care of my car!!!
Great work. Took longer than I expected
I noticed that your workers were VERY professional. Everything went great and I am 100% satisfied with the work you did on my car. Thank you so much!!
The job was slated to take 9.2 hours when in fact it took 5 days. Very disappointing since I had had such excellent timely work done a couple of years ago.
Everyone was very friendly and you guys did a great job on the car. If I ever need any work done on my car I will definitely come back and refer you guys. Thank you!
So far very satisfied but car is snowy right now,can not check out paint completely.
There is a small gap in which you can see the under side of fender we will see when we can resolve this issue. Michael Conner ****-****-xxxx.
Excellent work that was completed earlier than promised.
I didn't get the survey to rate how awesome of an experience Able Body shop was. I'm pretty sure the lady...Bridget? Brittany? Her name started with a "B"...didn't like me. I would be more than happy to fill one out if emailed to me at or call me at 444 2687 thank you
The only issue was that a brand new tail light was removed and discarded and replaced with another brand new tail light.
Very pleased with everything.
Liked the detailed list of work done received upon pick up. Answered all the questions I had.
Great job. Great folks to work with!
Professional service. Completely satisfied with body work preformed on my car.
I especially liked the updated messages we received often. Thank you all for an excellent professional, knowledgeable, & friendly service you provided.
A well run, efficiently run company. Very friendly staff and job was done under estimate and done earlier than projected. Would highly recommend
Fire Jeff ????????????????????
Thank you for a wonderful job...AGAIN. my car was done sooner than I expected, clean and shiny. Great work, communication and customer service. You guys rock, all of you
Great customer service. Always happy with the work done.
Excellent customer service. Repair looks great!
Thanks for the car wash! Its greatly appreciated. The truck was just purchased weeks prior to the incident
Had sat up for awhile and was long over due. Sweet! Crew nice too!
Good communication. Appreciated the effort.
Our BMW looks fantastic! You did a super job.
Brienne, the receptionist, was a delight each time I spoke with her. Our adjuster was very polite, friendly and professional. All the special customer care was really appreciated: pulling car up front and warming when I picked it up; arranging pick up and drop off of rental car; the frequent status texts that were sent eased my mind about our car being in the shop; and in general your whole team's first class treatment of me as a customer was excellent!! Thank you!!
I had a not so pleasant experience at the gamble shop but the dowling one was great. Got me in and out in a few days even brought my car to me at work vacuumed and washed. Thank you!
Everyone gave good customer service. Updates on repairs by phone and email. Finished ahead of time and looked just like knew.
Thanked me for letting you serve me
I would like to thank you for having such good customer care.
Everything turned out great and everyone was very helpful. But my rear windshield wiper fluid is still not coming out, which I did bring up when I dropped off my car and it was on the final bill to be looked at but not repaired.
You guys did an excellent job and I am very happy with the results. I would highly recommend you to anyone. Thanks for a job well done.
I dont like able body anymore
Able Body Shop is first rate!!! Excellent work and done ahead of schedule. Will recommend them to friends when I get the chance.
Wow! That was painless. I love it that the car was so clean when I picked it up...early. Thanks!
Text updates were a nice touch. Work was fast and high quality.
Many estimates that are off by fairly large amounts. This time 600 difference on an originally 1710 quote. Someone else's insurance company paying so no skin off my back, but this isn't the first time I've seen this. And I get if its a complicated job and cans of worms are uncovered... this job seemed pretty superficial to me.
Secondly, an obvious piece of the job was overlooked and now I need to be inconvenienced again. Not a huge deal cause I'm pretty laid back but it shouldn't have been missed... too obvious even to the lay person.
Otherwise, love your alls services. Pleasant as always.
Able made it Very easy to take care of a bad situation .you have my business if ever in need .Thank you for your help.
When I checked in for scheduled repair, I wasn't on the schedule, but was added without any concerns or hesitations. Admin support was professional and effecient in researching my file etc. before reaching out to rep. The repair looks great and I really appreciated the automated text updates , they were informative and the courteous appreciation was nice! Thank you for a pain free experience.
Friendly people and good customer service
Quality work what's done promised vehicle time was completed but my power locks stopped working after the repair may have just quit because it was old
Everyone was very caring and professional. I appreciated all the updates as well. I really felt like I was in great hands.
Car came out better than before the accident! Awesome work from everyone on the Able Team.
Question about running boards being so expensive and 92 plus to change a tire.
Extremely fast and reliable
Very professional service, friendly and thorough. Job was well done an would definitely refer people to this GREAT SHOP. Thank you!
This is the second time that we have brought a vehicle to Able that it was not ready when we were told it would be. I was frustrated because I was told they would try and get it to us in the third day. The owner was unapologetic and abrasive. When I tried to explain that I was not a dumbass and I fully understand scheduling and complications he came unhinged and started screaming at me. My family has gone to Able for 30 years. I will not be going back. I called and told State Farm about our experience and will no longer be sending friends and family your way.
I was stunned to enjoy the complete detailing you did to the interior of the car--I expected you might wash the car, but it was beautiful! Coordination with Enterprise Car Rental was seamless. Text messages made me feel like you were focused on my repair. It was a very pleasant and professional experience. I would recomment your service to anyone needing auto body repairs.
The repair was timely and done before expected
I'm very happy with the friendly customer service and the updates. I have recommended your shop multiple times, even before my truck was finished, as I had an estimate done for a small paint buff done many years ago at the Gamble location. I never got it done, but I was so impressed with the service there, that I knew I wanted to stick with this company if I ever needed any work done. If my truck were to ever need body work again, I will most definitely return to your location to have it done. Thank you for a job well done!!
Excellent job on the repair of our Subaru. Greatly surprised to have the vehicle detailed inside and out- looked like a new car! We will definitely refer our friends and family to you in the future! Jim and Shelli L
Was so nice to find our car fixed but also clean on the inside. We were also very happy with the emails sent about the progress of the car. We used. Able several years ago and were not completely satisfied, however we were very pleased with the service this time.
The body work on the frontal collision of my 2014 New Kia Sedona was superb. Not having been involved in collision in many years I was impressed with the updates via text messages.
I will recommend this shop to those I know who have unfortunate motor vehicle accidents.
I will recommend you to everyone I know. Beyond impressed with the service and the work. Now if you can rescue my casserole and dish that I locked in the rental car at your shop parking lot I will really become your biggest fan. Thanks. Catherine H
My car looked absolutely amazing inside and out. Thank you so much for taking such good care of me and my car.
I think they did a good job.i am grateful.
Done in a very timely manner. Liked the frequent updates. Car looks great both from body work and cleaning!
The text updates were a new experience and most welcome. You have impressed me most completely. If you were any better, I would be afraid people would be crashing on purpose. Many thanks!
The staff is great!! But my trunk is still leaking...
Great customer service and great repair job!
Thank you for making my truck look amazing. Appreciate everything you did.
Appreciated all the text msg updates about when the car would be finished????????
I need to bring it back in to readjust the bumper, it is not even
I liked the text updates and the quick service. I didn't realize my jeep would also get a basic detailing while it was there as well. I appreciated that little extra work especially since I have 2 kids and my back seat was a mess. When I dropped off my jeep I was a bit embarrassed by its condition. Thank you for a great experience.
Thank you for fixing it so great! And washing our Prius! And I really appreciated the receptionist - she was patient, friendly, & very helpful! Thank you for everything!!
My car looks just as pretty as the day I bought her, thank you for repairing her.
Everyone was very friendly, helpful, and flexible. I will definitely recommend this shop to everyone I know
Everyone I had contact with was friendly and knowledgeable. Special thanks to Hap and Brianna for keeping me informed of every process and hiccup.
The appointment time was kept, the vehicle was done when promised. I didn't expect it to be washed when it was finished. I'm satisfied with the service. Thanks for a good job.
Very professional company. Great communication with giving you updates on the status of your car !
Amazing work. Communications were better than I've experienced. Detailing my truck made my day. Your front desk folks are great. Should've asked her to Toby Kieth concert. Thank you!
I want to thank everybody for being positive and upbeat. Your sense of urgency to fix my vehicle was much appreciated.
The bonus was picking up my car and it was so clean I thought it was detailed!!!! I missed my car and I felt like I was getting in a brand new car!
Very happy with service. They were done 3 days earlier then expected. Thank you
Thanks for taking pride in your work
Very polite service and excellent work done on the car. Can't tell that their was any damage done. Clay
Absolute great team! Breanne (hope I spelled that right) was absolutely amazingly helpful and courteous. The truck looks as good as new and it was even delivered to my home!!! The drivers were very nice and helpful.
I was, frankly, blown away by the customer service I received at Able Body. From the care I was given over the phone, to the attention and explanation of the estimate, to the excellent communication throughout the process. Able Body Shop is a place I would highly recommend to anyone.
All staff were very friendly and responsive to my needs. The text messages kept me updated on the status. Repairs were completed in just two days. The car was clean when I picked it up and two bottles of water left for me. Nice touch!
You all have been great every step of the way. Not only was the work done fast and with excellence, you have me back my vehicle washed and vaccumed!!!
Nice touch! Thank you very much. I will highly recommend your services to anyone who needs them, including myself. Thanks, Don K
Disappointed that my final bill was more than my quote without being notified of the additional charge.
The whole process was quick and easy. Everyone I interacted with was friendly and helpful. I would definitely recommend able body shop to friends and family
Just picked it up. To early to tell yet I'll let you know
Vehicle Make : Volkswagen
Great customer service and my car looks great! Thanks!
Looks better than new. Job very quickly accomplished.
The body work turned out great but the engine when the air is on at a full stop
This is not how it ran before the repair.
Please call me 227-1129
Your customer service and body shop personnel did a fantastic job!
Excellent job. Shirley looks beautiful again and debugged from her long trip from Virginia thru Canada. Loved updates as parts/repairs progressed. I'll pass along on social media but hope I don't have reason to come back anytime soon other than just to visit (happy face). Regards, Diane W
The vehicle was done in 3 days like the estimator originally told me it would be.
Fast, professional, car was done a day early.
Able Body Shop went the extra mile to satisfy our needs and repair our car in a timely manner
Thanks from Ray and Karen
Lauren's steady and friendly customer service skills really helped make this a smooth and pleasant experience. Jeff's work on the front end of this project (not the front end of the car) helped set us up for success. He was thorough and thoughtful and I appreciated his and Lauren's help guiding me through the process. The help with the rental car company and overall ability to help me feel like you knew what you were doing but weren't using it against me was great. Plus my car came back cleaner and with waters! Thanks for everything. If I HAD to get rear ended and be in pain and inconvenienced it might as well be with you.
From start to finish everything was great! I was extremely impressed with Lauren's follow up and professionalism. I arrived after regular business hours and was pulling into your parking lot as Lauren was pulling out. She took additional time to back up into the parking lot, get out of her vehicle, get my keys and made sure I was happy with everything. I will be sure to recommend Able Body Shop! Nothing but five star service all around.