The dent in the hatch of my Yukon was not repaired. A message was left on the recorder on this date when I was able to look at the repairs. I'm hoping for a call ASAP. Stacie M
I cannot say enough how great your whole team is there! Informative and nice over every stop of the process. Text updates are also a plus. Only issue and why I marked unsatisfactory was my left rear tire was almost flat when I left. It was damaged in the accident and plugged by me just to get it to the shop but it was not replaced and/or unnoticed. Not sure since this was not on the list I given upon my check it if it fixable through you guys or I have to donit
Everyone I encountered was very friendly. I like the text messaging service and the ability to track everything.
I really enjoyed how fast my car taken car of. I also like the how the staff was helpful and friendly, as well as the contest updates.
Your entire staff went above and beyond. I will be recommending Able Auto Body every chance I get.
I appreciated all the communication throughout the process. The text messages were helpful. Pete was also very easy to work with and was extremely responsive. Thank you!
Everyone I spoke with was friendly and professional, the receptionist even going so far as to stay late so I could pick up my vehicle.
The work done on my truck was very well done and I couldn't be any happier.
I loved receiving updates on the progress as well. It made logistics of having transportation flow much more smoothly than if I were just crossing my fingers and praying that the estimated completion date was still in effect.
Completed repairs ahead of schedule!
We appreciate the service provided. As you know we have garnered the assistance of my employer Mike Post to drop off our car and arranged to have it picked while we are in Bogota Colombia. However there is a glitch in the billing that we would like you to look into if you will please. Our insurance assured me that our policy covered not only the cost of repairs but it also covered our deductible. However Mr. Post said that we had a charge of 400.00 that was needed to be paid when the work was completed. He of course paid for this. This came as a surprise to us as before mentioned Hartford Insurance stated that all costs including our deductible was covered. Please advise after looking into this matter? Respectfully Susan Senner.
Scheduling was a mess. Finally when parts got there I wasn't getting updates about the process or progress as I was told I would. Due dates were delayed twice and my front bumper doesn't match the paint. All around I was shocked how unorganized it was. Now I question if I should take my truck back so the bumper can be repainted because I don't want the same run around.
I appreciated the calls for updates and texts.. and the triple check we did after I got my truck back. Thank you!
Able did an anazing job, communication
On progress was perfect. Thank you!
I will be happy to tell all about the wonderful service and professional ethics of Able. A very pleasant atmosphere and very professional staff. I would recommend Able gladly. Have a beautiful and blessed Christmas and a very happy New Year !
Nice folks, competent, repair completed ahead of time. Really appreciated getting a ride to the shop to pick up my car. Only negative was my doors were frozen shut when I picked up the car. Still can't open any but driver's side. Overall very satisfied. Will come back but hopefully not too soon!
I don't think customers need to be told a survey will be coming via email. That just takes more time on the way out the door. The customer is reviewing what was being done & a survey is last on their mind. For me, as the summary of having a survey was explained, I forgot to get my Credit Card and so did the clerk. That may not have happened.
I was estimated a week and half for my repairs to be finished and they had my SUV done in 3.5 days! Very happy.
Upon looking at my car in the light (it was dark when I picked up my vechicle) I noticed that the hood still had paint transferred from the other vechilr. I gave abl a call right away and am required to take my car back in to have them look at the missed damage.
EXcellent service and great communication! Special thanks to Brianna for all of her hard work.
Kept us informed, delivered what they said, excellent.
Thank you for taking care of my vehicle! Excellent customer service, completed on time, wonderful to have text updates throughout the process, and my car was even cleaner looking and smelling when I picked it up! Couldn't have asked for better service or outcome.
Thanks for getting it done early it looks beautiful although I was surprised the bill was larger than I expected OK. everyone was really helpful and professional. Oh, and did I say my truck looks beautiful?
I appreciated that my car was very clean when I got it back, and it was actually done in less time than I was originally told which was nice. It was also really helpful that I got text message updates while my car was in the shop.
Able always kept us up to date and gave us excellent repair work; as always!
Everyone was so courteous and kept me updated and my car was finished a day early. Thank you!
Good people. Excellent jod. I love to recommend you to my relatives and friends. Thank you so much for fixing my honda crv.
People are very friendly and helpful.
Very pleased kept me up to date and the car looks great.
Very good experience ????????
I just picked it up. I will check for problems over the next few days.
awesome customer service, love how my car was vacuumed & wiped down. will recommend Able body shop to my friends & family. thank You!
loved the mini waters also.
I really appreciated the text updates. Also,my car looks great and was clean and done on time.
Hornest, friendly services. I enjoyed my "new car.
Very happy with my car repair. Looks and smells brand new! Plus you were able to get it done fast! I'll be recommending your shop!
Office kept us up to date with status of repairs using text messages.
Very pleased with results of repair.
My car was kept at your shop for 3 weeks! Wish the part ordering had been done more effectively. The car looks great now.
I liked that your personal jumped in
And fixed a loose trim piece after the fact, thanks
Professional personnel, good communication, excellent body work.
I wish they didn't send so many texts
I appreciated the text message updates to keep us informed of the status of our car. I also like how you washed the car and vacuumed the interior! Brianna was very friendly, pleasant and helpful too. I'm also pleased that the car repairs were completed on time, in fact a little earlier than the scheduled pick up time.
Did a great job, can't even tell it was hit. Nice job matching the paint. Very happy with the way the car turned out.
Excellent customer service!!!! Gerianne Thorsness
I have some questions about the parts replaced on my vehicle. I noticed that both of the corners of my front bumper had either black marks on them or looked as if they had been chipped. I plan to investigate a little further tomorrow with a qtip, it was a tough area to reach with my finger. Other than this I am satisfied with the work and time put into fixing my baby!
Outstanding service. Looks great. Timeliness was very appreciated. Updates on text also. Very congenial employees. And even interior was detailed. Very surprised and happy. #1 place to be recommended!
Vehicle Make : Mini Cooper
As a former body repairman I am very satisfied with your work although I have a very pronounced squeak in the right front wheel that is emphasized during a left turn. I thought it may have been a brake pad but after driving home to Chugiak it's still there. I will return for my other car and re-assess the squeak.
Thank you John M
You guys are fantastic thank you! Truck looks amazing... better than ever
Repairs were made on time as promised, staff is friendly and the quality of work is better than any place I have been.
Super job in record time. Thx
Thank you so much, I will refer able to anyone that asks. Everyone was very polite and I'm very pleased with my car. Thank you
There was a long wait, but it was the fault of the dealership, not Able.
My vehicle was returned to me better than I left it!
The work was done very quickly and looks great! Thanks so much
Excellent customer service and excellent repair of our BMW
All communications were that car would be ready on Friday. Went in on Friday to pick up and was told wouldn't be ready until Monday. I had to make arrangements for ride to get there to pick up, would have appreciated a call that the car wasn't ready. I understand that the paint wasn't dry, and wouldn't want to rush job, but should have been notified of delay.
I just picked up car, looked very good and repairs seem fine, very pleased with how clean it was inside and out as well. No problems on drive home.
Greatest service ever. I really want to thank everyone.
I think you guys did a great job fixing our car and keeping us updated but we got our car much later than told which isn't able body's fault rather it was the dealership you ordered parts from but I think you could have stayed on top of them to get the parts needed ordered on time. I'm not completely aatisified because of that however I loved the customer service from you guys and if I ever needed any more services like this I would for sure come back to you guys purely based off the customer service i particularly want to mention the receptionist who was very kind and explained things very clearly her name escapes me but she was great.
Customer service was excellent! Nice to meet genuine people in the workforce! Car also looks brand new. Thank you!
My ford is beautiful. I am super happy.????
Got in and out really fast. Was willing to work in the rain so I didn't have to stay with my baby to blow into the stupid breathalyzer. Thanks!!!!!
Found many issues with the car/work after leaving the shop. Hope Able resolves them quickly. Besides the issues, the people at Able have been very nice.
Everyone was friendly starting from the inspection to check out. You have a good team.
You finished a day ahead of time and the work is spotless. 14 years old and I've received 3 comments already about how great it looks.
I had my oil changed right after I picked it up and the machanic was complementing the work.
I'll be sure to tell anyone looking for quality repair work to go right to you.
Thank you, a huge fan!
Detailing could have been better but you guys did not get it dirty.
They did a great job! Thank you!!!!
Friendly service. Completed repairs ahead of schedule. Update text messages appreciated. Thank you for cleaning my car!
I was impressed with the professionalism at Able Body Shop and the timely manner in which they got the repair work done. I got a daily update on their work progress which is great to know. I will definitely recommend them to anyone who needs body work on their vehicle.
My car looks great. It came back early, on budget and clean! Every one was very helpful. I have had work done here several times???? And I will recommend them and return if needed.
Good job. Fair price. Good customer service.
Customer service is great???????????? overall
Thank you! My vehicle looks as good as new.
Also thank you vacuuming my car & leaving a bottle of water for me.
Great service everyone was very courteous with out being nauseatingly sweet & very professional. Will recommend to friends. Thank you again!
Ryan and his staff did a super job!!
Eric Kirman did an outstanding job on our vehicle. He is excellent at his job, is great with his follow through and is extremely professional. You are fortunate to have him on your team. Diane B
The car looks great when I picked it up! I also love the text messages. Thank you!
Repair looks awesome, and I loved the added perk of having a clean car inside and out. Thanks for the great job and great customer service!
Excellent customer service! The text updates were helpful. What a bonus that my car was clean inside and out! Thank you for doing a great job! I'll recommend you to others.
Thanks for making my car pretty again
Thanks for completing the repair on time. I wish I'd had just a littler more time to pick up my vehicle before you closed. (I was Called at 4:30)
Also, it was a pleasant suprise to have the inside cleaned, although I am chemically sensitive, so I'll have to air it out for a while..
Pete spence was Awsome!!!!!
Very professional was able to answer any questions that we had made the process very easy. I will recommend him to anybody that I know that needs bodywork done.
You guys did a great job keep me informed on the progress and making me feel like you cared. Thanks again. we love using you guys.
State Farm approved shop. You got me in earlier than first said and did the work quickly.
Very professional and fast! Love the text message updates.
You guys were done early and kept me updated throughout the process. The girls working the front were always kind, helpful, and well informed. My car was returned to me in beautiful condition and had been cleaned on the inside! Best service I've received at an auto body repair shop by far. I've been to Chaz Ltd when I was hit in a prior accident and they don't even hold a candle to my experience with Able Body! I'll be sure to refer anyone I know who needs auto body work done. Thank you so much!!
Awesome job! Took less time then expected. Loved that you guys cleaned my mats and cleaned the dashboard. Over all good experience and would do business with u guys again :)
The work completed was fantastic. Very impressed by the staffs friendliness throughout the entire process. Set a time frame and made sure it was completed after having to order more parts. Definitely a great place to work with and exceeding the expectations. The tracker and texts are great to have for any updates needed. Thanks for all your hard work and taking care our our vehicle.
You guys doing good job I really appreciate thank you so much
My bumper just doesn't look right the color seems diffrent than the other half of it
Friendly and true professionals. Thank you.
Very timely and seamless service!
I was not expecting the car to be wiped down since my car was there for bumper repair. However, I got it back cleaner than I left it! I'm extremely pleased with the service Able Body had provided. A++ to Able Body on Dowling!
I would recommend this shop anytime.
Vehicle Make : Volkswagen
Customer service was great on the phone. As far as waiting in the lobby, i didnt care to hear all the personal talk. Some of it was negative. Other than that my car looks great and i appreciated all the text updates and the friendly/professional phone calls, as well as face to face communication about my car.
From the girls at the deck to every employee we spoke with they were GREAT !!
The overall cost of the job was very close to the original quote. Once my truck got into the shop the repair was done quickly. And being a mechanic myself I inspected the truck after all the work was done and would say the guys who performed the repair did a much better job than I ever would've expected. I would definitely recommend able body to friends and family. Thank you very much!
Vehicle Make : Volkswagen
Thank you for a nice job. We are a bit concerned that the trunk seems to close very close and will verify it is not rubbing the paint.
I loved all the updates on the truck! It came back like its a brand new vehicle. even vacuumed the inside! Only thing was my bumper chip protection film had a small bubble and will be getting a call to fix that! Thank you! I will recommend any friends and family Able!
I appreciate how Able Body Shop were so accommodating. Thank you!
We we told that the repair would take 4-5 days not 5 days in the first week and 4 days of the second week for a total of 9 business days. Time estimate was pretty bad. Lady at the front desk was very nice.
I just picked up my car, but it looks great and was delivered before the expected delivery date.
It's nice to be updated but don't have to email so often.
Very satisfied with work on my vehicle.
Vehicle Make : Mitsubishi
Thank you for a job well done Able Body Shop!!:)
It was completed in HALF the predicted time. I was thrilled. Also, so nice that they washed AND vacuumed my car too.
Plus, I think Gary's pretty cute!
I really appreciated the kindness and professionalism of your staff. I was very pleased with the way I was treated and will definitely recommend your services to others. Thank you.
Great experience all the way through and my vehicle looks great!
Very satisfied with the way car was repaired and the paint matches perfectly. Can't even tell there has been damage. I was especially surprised (and grateful) with the final detailing job. Bonus! The car felt brand new again. Would highly recommend Able Body to anyone needing your services. It was nice to have texts sent on the progress of repair. Thank you for a job well done!
Really appreciated the constant communication! The texts were great. I appreciated that you stuck word. Jeff was supper professional and helpful- great customer additude! You exceeded my expectations by cleaning the inside and outside of my car (was super excited about that!). Will recommend. Thank you!
You doing a good job I very happy for the work you guy did able boby shop you are the best.
It was nice to receive the texts updates ever day and the fact that they took the time to clean out my car even though the repair had nothing to do with that area was a pleasant suprise
Thank you for the professionalism and the high quality of work done on my 300.
Good job making some cosmetic repairs on my 2008 Silverado - Jeff ( estimator ) and front desk staff were great!
The customer service and time management was good, and I really like the cleaning service that was provided. The two free water bottles was a great compliment from your service.
You guys did an outstanding job.
two things....1 is that the rear bumper is not adjusted well, or is an aftermarket item. the driver side sticks out about an inch more than the passenger side. 2 is my fault for not looking at the quote. I was under the impression that the tailgate was to be refinished as well.
Great customer service.... Working with Allstate insurance company made it a smooth process!!! Thank you
Vehicle Make : Mini Cooper
Waiting to get my windshield replaced after a crack that happened while there. Parole were very pleasant - just bad news handled as best they could.
New dent in right front fender.
Great service! Thank you!
Wished we could have had a container of touch up paint
Everyone was really nice but the car was not detailed and the hood was misaligned. They are offering to fix it so that is also a plus
Everyone was very friendly & it was obvious to me that the tech who gave me the estimate knew what he was talking about.
Pete is Awesome! I picked my car up at the end of the day today, got some distance down the road and realized my blinker in the new light was not working. Long story short, I called and Pete answered the phone. He said come right back and we will fix it now. When things go right it is pretty much expected, but when there are issues/problems this is an opportunity to win or to lose a customer for life. I was surprised on the upside as I knew you were closed being that it was after 5. Great service on Pete's behalf. And what a great example for others to follow on your team. Thank you Pete. I would recommend your services to others.
The staff were very friendly and helpful.
The estimate print out was overly detailed.
Job was done on time and the truck looks great! Employees were very nice and helpful!
I am so happy with the service I received through Able Body shop. My truck looks amazing! The staff was wonderful. I really enjoyed the updates that I received via text. It was a nice convenient way to know how repairs were going and what the status was for completion. I must also add how happy I was when I pulled up to the shop and saw that my truck was washed and the inside looked amazing. I am extremely pleased and will be letting my friends and family know how great you guys are! Thank you!!
When I got my vehicle home it was completely empty of antifreeze. When I looked under the hood the radiator hose has not been connected. This leaving without a vehicle until the next business day.
Happy that I got to bring home my truck looking like it was brand new
I am impressed with how clean my car is, inside and out!
Thank you for being amazing. You have the best customer service and thank you for fixing my baby.
Your team always does a great job and are wonderful to work with. I'm just glad I don't need your services very often. But when I do, you are there.
Great job! My truck looks amazing! Superb
Costumer service and communication!!
I absolutly loved being informed by text and calls. I run a business and didnt have time to follow up and because of the update I had more trust in the company. Thanks a million!
Excellent communication throughout the process.
Went to drop off the car, as sked, before heading to the airport for a 10 day trip; only to find out a part was unavailable. My daughter took the car back home. I called to complain about the lack of communication and left a msg. Then I called again and spoke to someone that said they found the part in town. Had my daughter bring it back in. Before she got back there someone else, returned my original call. He said not to bring it in as he didn't show the availability of the part and asked for an hour or two to figure it out. I told him no the car was already on the way back and we didn't have time to spare. The car did get done and looked good, but the fog light that was replaced should have been free of wax or whatever I had to clean off of it.
I loved my experience there. The service was wonderfull my car looks better than it has in years! The staff were also very professional and helpful. Thank you guys for taking such great care of my car!!!
Great work. Took longer than I expected
I noticed that your workers were VERY professional. Everything went great and I am 100% satisfied with the work you did on my car. Thank you so much!!
The job was slated to take 9.2 hours when in fact it took 5 days. Very disappointing since I had had such excellent timely work done a couple of years ago.
Everyone was very friendly and you guys did a great job on the car. If I ever need any work done on my car I will definitely come back and refer you guys. Thank you!
So far very satisfied but car is snowy right now,can not check out paint completely.
There is a small gap in which you can see the under side of fender we will see when we can resolve this issue. Michael Conner ****-****-xxxx.
Excellent work that was completed earlier than promised.
I didn't get the survey to rate how awesome of an experience Able Body shop was. I'm pretty sure the lady...Bridget? Brittany? Her name started with a "B"...didn't like me. I would be more than happy to fill one out if emailed to me at or call me at 444 2687 thank you
The only issue was that a brand new tail light was removed and discarded and replaced with another brand new tail light.
Very pleased with everything.
Liked the detailed list of work done received upon pick up. Answered all the questions I had.
Great job. Great folks to work with!
Professional service. Completely satisfied with body work preformed on my car.
I especially liked the updated messages we received often. Thank you all for an excellent professional, knowledgeable, & friendly service you provided.
A well run, efficiently run company. Very friendly staff and job was done under estimate and done earlier than projected. Would highly recommend
Fire Jeff ????????????????????
Thank you for a wonderful job...AGAIN. my car was done sooner than I expected, clean and shiny. Great work, communication and customer service. You guys rock, all of you
Great customer service. Always happy with the work done.
Excellent customer service. Repair looks great!
Thanks for the car wash! Its greatly appreciated. The truck was just purchased weeks prior to the incident
Had sat up for awhile and was long over due. Sweet! Crew nice too!
Good communication. Appreciated the effort.
Our BMW looks fantastic! You did a super job.
Brienne, the receptionist, was a delight each time I spoke with her. Our adjuster was very polite, friendly and professional. All the special customer care was really appreciated: pulling car up front and warming when I picked it up; arranging pick up and drop off of rental car; the frequent status texts that were sent eased my mind about our car being in the shop; and in general your whole team's first class treatment of me as a customer was excellent!! Thank you!!
I had a not so pleasant experience at the gamble shop but the dowling one was great. Got me in and out in a few days even brought my car to me at work vacuumed and washed. Thank you!
Everyone gave good customer service. Updates on repairs by phone and email. Finished ahead of time and looked just like knew.
Thanked me for letting you serve me
I would like to thank you for having such good customer care.
Everything turned out great and everyone was very helpful. But my rear windshield wiper fluid is still not coming out, which I did bring up when I dropped off my car and it was on the final bill to be looked at but not repaired.
You guys did an excellent job and I am very happy with the results. I would highly recommend you to anyone. Thanks for a job well done.
I dont like able body anymore
Able Body Shop is first rate!!! Excellent work and done ahead of schedule. Will recommend them to friends when I get the chance.
Wow! That was painless. I love it that the car was so clean when I picked it up...early. Thanks!
Text updates were a nice touch. Work was fast and high quality.
Many estimates that are off by fairly large amounts. This time 600 difference on an originally 1710 quote. Someone else's insurance company paying so no skin off my back, but this isn't the first time I've seen this. And I get if its a complicated job and cans of worms are uncovered... this job seemed pretty superficial to me.
Secondly, an obvious piece of the job was overlooked and now I need to be inconvenienced again. Not a huge deal cause I'm pretty laid back but it shouldn't have been missed... too obvious even to the lay person.
Otherwise, love your alls services. Pleasant as always.
Able made it Very easy to take care of a bad situation .you have my business if ever in need .Thank you for your help.
When I checked in for scheduled repair, I wasn't on the schedule, but was added without any concerns or hesitations. Admin support was professional and effecient in researching my file etc. before reaching out to rep. The repair looks great and I really appreciated the automated text updates , they were informative and the courteous appreciation was nice! Thank you for a pain free experience.
Friendly people and good customer service
Quality work what's done promised vehicle time was completed but my power locks stopped working after the repair may have just quit because it was old
Everyone was very caring and professional. I appreciated all the updates as well. I really felt like I was in great hands.
Car came out better than before the accident! Awesome work from everyone on the Able Team.
Question about running boards being so expensive and 92 plus to change a tire.
Extremely fast and reliable
Very professional service, friendly and thorough. Job was well done an would definitely refer people to this GREAT SHOP. Thank you!
This is the second time that we have brought a vehicle to Able that it was not ready when we were told it would be. I was frustrated because I was told they would try and get it to us in the third day. The owner was unapologetic and abrasive. When I tried to explain that I was not a dumbass and I fully understand scheduling and complications he came unhinged and started screaming at me. My family has gone to Able for 30 years. I will not be going back. I called and told State Farm about our experience and will no longer be sending friends and family your way.
I was stunned to enjoy the complete detailing you did to the interior of the car--I expected you might wash the car, but it was beautiful! Coordination with Enterprise Car Rental was seamless. Text messages made me feel like you were focused on my repair. It was a very pleasant and professional experience. I would recomment your service to anyone needing auto body repairs.
The repair was timely and done before expected
I'm very happy with the friendly customer service and the updates. I have recommended your shop multiple times, even before my truck was finished, as I had an estimate done for a small paint buff done many years ago at the Gamble location. I never got it done, but I was so impressed with the service there, that I knew I wanted to stick with this company if I ever needed any work done. If my truck were to ever need body work again, I will most definitely return to your location to have it done. Thank you for a job well done!!
Excellent job on the repair of our Subaru. Greatly surprised to have the vehicle detailed inside and out- looked like a new car! We will definitely refer our friends and family to you in the future! Jim and Shelli L
Was so nice to find our car fixed but also clean on the inside. We were also very happy with the emails sent about the progress of the car. We used. Able several years ago and were not completely satisfied, however we were very pleased with the service this time.
The body work on the frontal collision of my 2014 New Kia Sedona was superb. Not having been involved in collision in many years I was impressed with the updates via text messages.
I will recommend this shop to those I know who have unfortunate motor vehicle accidents.
I will recommend you to everyone I know. Beyond impressed with the service and the work. Now if you can rescue my casserole and dish that I locked in the rental car at your shop parking lot I will really become your biggest fan. Thanks. Catherine H
My car looked absolutely amazing inside and out. Thank you so much for taking such good care of me and my car.
I think they did a good job.i am grateful.