A gentleman, named Tom (not sure of last name, I think Nolen)did my estimate & was my contact through out the repair process. have had the opportunity to work with him for other car repairs. Your company is very fortunate to have such a kind, caring and knowledgeable young man on your staff, he represents your company well.
The repair work was completed when promised & the repairs done were of a very high quality. I would recommend Schoonover's without reservations. The front desk lady was very kind & helpful too.
sincerely,
Darlene Hayden
12/5/2022
Linda N. VERIFIED CUSTOMER
Vehicle Make : Mazda
It wasn't a repair--it was a total detail--and it was great! Looked like it just came off the showroom floor when I got it back!
12/3/2022
Mark A. VERIFIED CUSTOMER
Vehicle Make : Honda
I really appreciated the detail cleaning of my car after the repair. Thanks very much.
11/21/2022
Steve L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Friendly & Fair.
11/21/2022
Lorraine H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Quality work and as always all persons were so personable. Great customer service!
11/14/2022
Sandy/mike D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the excellent work on the car, and for working with the insurance company to receive the funds needed to make the repair.
11/13/2022
Anthony G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Even though my Avalon was totaled. The experience overall was awesome! From beginning to the regretful end finding out my car was totaled. I'm getting a replacement car soon it has some flaws and the ONLY place I would consider taking it to is Schoonover! Awrsome staff, awesome work! They did work on my other vehicles. No one wants to have to take their car to a body shop. No one wants to get in an accident, but if you need to take your vehicle somewhere take it to them! I can't recommend them highly enough!
10/26/2022
Linda/dave K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice job, as usual. Thanks!
10/26/2022
Doug H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Cathy's 4Runner was brought up to the office, she got in it and drove home. Cathy and our daughter ran some errands last night and at the first stop were unable to lock it. She couldn't find the key but knew it was inside somewhere. I helped look when they got home, we were not able to find the key inside the vechicle. I walked around the front and found the key fob next to the bottom of the left wiper arm on the outside of the vehicle. How did it get there? It was in the rain for a while and I'm hoping it continues to work.
10/25/2022
Larry/margie R. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was friendly and helpful. The work done on our Accord was top quality.
10/13/2022
Ameeta K. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair job on the Honda Accord was professionally done. However, we were less pleased about the timeliness. We were informed at the start that the job would take 5-7 days, which is why we went with Schoonover in the first place. However, once they had the car on the premises we were informed that it would take 17 days. We did call and protest about this and were later given a much shorter time frame. So we're happy about that, but we shouldn't have had to go through the extra effort to get the car back in a reasonable amount of time.
10/9/2022
Steve K. VERIFIED CUSTOMER
Vehicle Make : Lincoln
all the team were kind and understanding of this senior citizen.They did not push any
'extra" repairs or services on me
9/19/2022
Jason K. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work, easy to set up appointments, great follow-up!
9/18/2022
Kim/joe W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Car was ready before estimated date, excellent communication throughout the process and it was cleaner when I picked it up than how I left it. I would recommend Schoonover to anyone
9/12/2022
Collin E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great staff and excellent work!
9/8/2022
Daniel F. VERIFIED CUSTOMER
Vehicle Make : Nissan
the repairs were delayed a week due to miscommunication between the adjustor and my insurance company. There was also tie rod damage that Schoonover missed and had to be corrected by my regular mechanic a week after I got my car back.
9/7/2022
Carole G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Tom kept me up to date on repairs and insurance. Car is back to looking like new. Thanks to Schoonover for a great experience.
9/1/2022
Jesse H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Please do not call
8/31/2022
Mary W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you for getting it back on the road
8/29/2022
Dianne W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly, courteous staff. My vehicle was finished earlier than estimated.