High quality work, detail at pick-up excellent, and timely updates. Thanks.
2/25/2024
Sang L. VERIFIED CUSTOMER
Vehicle Make : Mazda
We appreciate the attention and detailed workmanship that went into repairing the body and mechanics of our Mazda. We are happy that we trusted Schoonover Bodyworks and Autocare for the repairs. We sincerely thank you for the wonderful workmanship.
2/24/2024
Gary S. VERIFIED CUSTOMER
Vehicle Make : Ford
Service is excellent and the work is done quickly and correctly.
2/23/2024
Barry J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car looked brand new!
2/20/2024
Sadman Sakib. VERIFIED CUSTOMER
Vehicle Make : Honda
- Some PDR jobs are so poor. You can literally see the dents. I will show you tomorrow when I visit.
- Seatbelt was not properly reassembled. I will show all these tomorrow.
- Huge interior trim gap left in the LT Quarter panel
- RT cargo light doesn’t work (it should be on upon opening the liftgate. The LT side one works.
- RT quarter panel exterior trim is misaligned
- Lots of scratches on the body but you said you’ll solve it so that’s fine
- 3 parts are still on backorder, which can happen, but communication should have been better. I had no clue about this until the pickup date whereas we talked a few times the past month.
- The dash has a lots of dust which may have been there because of the var sitting in the shop for too long. I can and will clean it and that’s okay.
At this point I just lost my hope. I am will end up spending more in Uber rides than my deductible sadly. I really hope and wish that you will try to address these issues. When I will show the car, you would see everything that I just said. You are a top company and after seeing your estimates and the attention to detail I was blown away and was really happy that you guys are meticulous. Now, I am really sad. Nothing else to say.
2/18/2024
Patricia J. VERIFIED CUSTOMER
Vehicle Make : Kia
The work on the car was good quality. I was not happy with the length of time it took to make the repair, over a month. It would help if you told customers upfront that the delays may be due to delays in receiving parts.
2/18/2024
Carole K. VERIFIED CUSTOMER
Vehicle Make : Subaru
When I got The Green Goddess (My name for Her). She was as beautiful as the Day I bought Her in 2017! I was very pleased ????
2/14/2024
Craig F. VERIFIED CUSTOMER
Vehicle Make : Toyota
My 4Runner looks brand new again! Though it longer than I thought it would, the end results are great! All my interactions with Schoonover were very professional and efficient.
2/12/2024
Dean M. VERIFIED CUSTOMER
Vehicle Make : Honda
As always, excellent service
2/10/2024
Helen/mike G. VERIFIED CUSTOMER
Vehicle Make : Toyota
We think they did an excellent job. It was even slightly less than the estimate.
2/9/2024
Brian Q. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great experience, thank you.
2/7/2024
Kim S. VERIFIED CUSTOMER
Vehicle Make : Dodge
My van ended up being totaled so no service was done on it. That aside, the customer service was wonderful.
2/7/2024
Bernie L. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Did such a great job replacing my windshield. It was like I got a new car back!
2/7/2024
Tim C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I just had the oil changed and tires rotated. My only complaint was with the recommendation to replace the cabin and engine intake filters. I do them annually myself but the estimate was way too costly for those two items, it was more than the cost of the oil change & tire rotation.
2/4/2024
Sue/rich H. VERIFIED CUSTOMER
Vehicle Make : Subaru
As always a job well done.
2/3/2024
Ken O. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Did a real nice job in front end repair
2/1/2024
Mark E. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you for your help!
1/30/2024
Robert S. VERIFIED CUSTOMER
Vehicle Make : Honda
well done
12/28/2023
Lisa N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
From the beginning to the end Schoonovers worked with our insurance company to get the repairs done right! We would recommend Schoonovers to others for their Autobody needs.