Tammy was amazing ! ... if i could i would hire her away from y'all ... her customer service skills were fantastic
10/24/2021
Michael L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Not only does the bed panel that was repaired have a bigger gap and doesn’t match the other side ,the techs got greasy finger marks and hand marks all over the brand new grey interior and then the manager tried to down play the situation like it wasn’t a big deal . Very dissapointing!!!!
10/24/2021
Cornell H. VERIFIED CUSTOMER
Vehicle Make : Subaru
The actual work was done well, as always. The communication between Lithia and Liberty Mutual, as well as between Lithia and me, was very disappointing. I think your staff assumed that things were being done and I wasn’t kept up on the status. I was upset only because I had to pay for 4 days of a rental car while my car sat in your shop waiting for authorization that I had been told repeatedly by Liberty and by your staff had been given. I had to push to get the communication cleared up so that the work could actually begin. Thankfully you pushed my car to the head of the list so I got it back when promised, in 2 days but obviously you didn’t need a week to get the work done.
10/15/2021
Alvin T. VERIFIED CUSTOMER
Vehicle Make : Honda
Red light on dash for air bags
10/14/2021
Carol M. VERIFIED CUSTOMER
Vehicle Make : Kia
All good ????
10/13/2021
Patricia K. VERIFIED CUSTOMER
Vehicle Make : Toyota
There was something on the paint of the driver's side door that wasn't there before I took my car in. Also some thumbprints inside the care - these things should never be on someone's car from the body shop!
10/2/2021
Michelle M. VERIFIED CUSTOMER
Vehicle Make : Nissan
They're awesome! I would definitely recommend.
9/26/2021
Dawn E. VERIFIED CUSTOMER
Vehicle Make : Ford
Definitely looks like nothing happened! Thanks for the great work.
9/6/2021
Ashley A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Always happy when I come to lithia auto body and paint
9/5/2021
Sandra B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I dropped my car off on a Monday and it was returned on Wednesday, the office has very nice service. My car looks so much better appreciate all work that was done. Thank you
9/3/2021
Regina P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jeff’s & Jacob’s team is FANTASTIC!!
8/29/2021
Kim S. VERIFIED CUSTOMER
Vehicle Make : Jeep
The whole experience was great from beginning to end
8/22/2021
Milton D. VERIFIED CUSTOMER
Vehicle Make : Toyota
You do outstanding work
7/30/2021
Alan G. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent work. Done ahead of schedule
Thanks
7/24/2021
Lynn B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Service with a smile!
7/15/2021
Kymberlee D. VERIFIED CUSTOMER
Vehicle Make : Ford
My car was perfect when it was returned to me! The color of the door matched the rest of my car and the job was completed ahead of schedule!
7/1/2021
****G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service, thank you!
6/13/2021
Elise D. VERIFIED CUSTOMER
Vehicle Make : Honda
Fixed my car and communicated with me through the whole process. Were very kind and helpful anytime I had questions.
6/11/2021
Theresa O. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
The staff was friendly and helpful. My car was fixed faster than I thought. I would use Lithia again.
6/10/2021
Anthony P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jeff was was on time and did exactly what he said he was gonna do. He was very professional through the entire process. The guys in the shop did a above satisfactory job. I will always recommend these guys.