The car was in the shop for three months. Not fair to blame Krafts for a supply chain problem. But it is impossible to say that I was satisfied because of the long time to complete the job.
12/18/2022
Susan B. VERIFIED CUSTOMER
Vehicle Make : Lexus
There was a need to replace another part so the headlights would work properly. The part was ordered and received so the job could be done in a timely manner. Dave was warm and courteous. Other staff were helpful and friendly as well. My experience with Kraft was excellent.
12/9/2022
Carrie P. VERIFIED CUSTOMER
Vehicle Make : Porsche
Appreciate being treated like we were the on and only customer !!
11/21/2022
Kristin E. VERIFIED CUSTOMER
Vehicle Make : Honda
Great place to take my car!!
Excellent service! Nice people especially David!!
Thank you.
11/8/2022
Steven W. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Rubine is very professional and thorough.
10/19/2022
Kim J. VERIFIED CUSTOMER
Vehicle Make : BMW
The job was executed exactly the way as quoted during my estimate. There were no surprises, cost overruns or delays in delivery time. The work done to my car was excellent! You guys are real professionals; I will continue to be a repeat customer! Thank you Krafts!
Kim J
9/18/2022
Eric V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Dave was easy to work with especially in dealing with the insurance company.
9/6/2022
Mark C. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Another stellar job done- Kraft’s alway has an eye on excellence and customer satisfaction. Thank you!!!
9/4/2022
Jonathan W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Many thanks to Rueben and his team for helping with this. I will use Kraft’s Body Shop for anything needed in the future!
9/3/2022
Roy Lee. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Love your skilled technicians and tghe entire staff. Always a quality job. Thanks!
Roy
8/27/2022
Mary M. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service
8/27/2022
John W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I thought your entire operation was excellent, beginning with your well-appointed reception area, the detailed care that I received from your representative Dave and ending with the repair itself. There was evidence of quality and concern at every step, down to the final cleaning of my car before it was returned to me. I am now a customer of Kraft Autobody for life, and will recommend you to anyone who asks me for a referral (in the same way that I was referred to you by a friend). Thank you so much.
8/27/2022
Darla O. VERIFIED CUSTOMER
Vehicle Make : Honda
Ruben has always given above and beyond complete attention to the repair of my car. Excellence is Krafts motto .
7/10/2022
Jay W. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything went smoothly. Everyone treated me well. The work was done just like they said it would be.
Thank You, Jay
7/1/2022
Robert W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you Chris and the Kraft Team for professional, on-time and courteous service. I had a very positive experience with Kraft body shop. And thanks for cleaning my car so well, too.
6/26/2022
Judy P. VERIFIED CUSTOMER
Vehicle Make : Honda
Pleasant Staff
Job well done!
6/24/2022
Tab H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We will always use and recommend Crafts Body Shop
Reliable, Professional, and friendly,
Always Top Notch Service
And Ask For Ruben!
6/21/2022
Carmon M. VERIFIED CUSTOMER
Vehicle Make : Scion
I could not be more satisfied with the Customer Service and the quality of work provided by Chris and the other staffers. I received an estimate of repairs and a time frame for the work. Both were met. My car looks brand-new. They did a beautiful job. They even gave me a ride to the facility because I did not have a ride to pick up my car. My car was very nicely washed and cleaned inside as well. I look forward to recommending Kraft to my friends without reservation.
6/12/2022
Peter C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job
6/2/2022
Robert N. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Body panel alignment and body gaps are not the best. Paint color match is really close, but definitely noticeable in the right light. I wouldn't leave the parking lot with the entire driver's side front light cluster (which was replaced) not working. Turned out to be the wiring harness wasn't fully plugged in. There should have been better QC.