The customer service was exceptional. Brian was communicative, providing updates and photos throughout the process. The repairs were completed promptly and the outcome is impeccable, with no evidence of the previous damage. A heartfelt thank you to everyone involved for their assistance.
Rolo Igno
3/23/2024
Donna S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great work!
3/23/2024
Gary N. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Great customer experience from start to end.
3/22/2024
Richard L. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Very helpful, easy to work with, well organized office, communicated well, did great work on the car, I would go there again for auto body work and I would refer a family member of a friend
2/22/2024
Daniel L. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Excellent work done in a timely manner.
2/21/2024
Brian Z. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Friendly and professional staff that communicated well. Quality work done in a timely manner.
2/18/2024
Andromeda S. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys were awesome. Thank you!
2/14/2024
Lee W. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for going the extra distance, with the cleaning and polishing of my sisterinlaws car. Looks great and it makes her feel good.
2/12/2024
Kevin C. VERIFIED CUSTOMER
Vehicle Make : Vehicle
You all are the BEST!!!
2/11/2024
Liz B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was great! Quality of work, timely and communication. I would absolutely return and tell friends about the positive experience.
2/4/2024
Dave L. VERIFIED CUSTOMER
Vehicle Make : Ram
Fantastic! My truck looks good as new.
2/4/2024
John H. VERIFIED CUSTOMER
Vehicle Make : Honda
Considering time and cost, yes! Thanks!
Thanks Ruben!
1/18/2024
Jonathan K. VERIFIED CUSTOMER
Vehicle Make : Honda
Very pleased with the repairs.
1/12/2024
Andrew B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service and communication about proposed repairs were excellent. I appreciate that Kraft’s worked with Nationwide, the insurance carrier of the driver who damaged my car, to get the full cost of repairs approved.
12/29/2023
Maryam S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
This was the second time I had to bring this car in and I was communicated with for each step. Any delays were explained to me and in the end the car got back to me a few days early. The staff are helpful and I’m happy to support a business that has been in Santa Cruz for a substantial amount of time.
12/24/2023
Lidia A. VERIFIED CUSTOMER
Vehicle Make : Fiat
I’m very satisfied with the service I Received from Ruben & the staff @ Krafts !
Thank you !
Happy Holidays ????
12/19/2023
Debra F. VERIFIED CUSTOMER
Vehicle Make : Honda
Both Chris and Dave were above and beyond!
12/7/2023
Julie F. VERIFIED CUSTOMER
Vehicle Make : BMW
Brian and the rest of the Kraft crew were great to work with!
12/4/2023
Sherry R. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks so much
12/3/2023
Linda S. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate you all so much. Always on time, always do a great job! My car looks brand new. Yes, just a scratch on the accessory, but, now like new! Thank you all so much!