Very pleased with service and attitude of the employees I met!
8/19/2023
Michael S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone at Kraft's is helpful and knowledgeable. Work was done efficiently and had great results.
8/12/2023
Fern T. VERIFIED CUSTOMER
Vehicle Make : Mercury
Very friendly
7/22/2023
Melissa R. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional, excellent customer service
7/15/2023
Michael M. VERIFIED CUSTOMER
Vehicle Make : BMW
Looks like the paint repair on the rear bumper has a lot of “orange peel” finish in the overall paint condition. Compared to the rear quarter panel that the rear bumper shares a body line with, the quarter panel is much sleeker than the bumper. Everything considered, the people are great and the time to repair was fast. I would have traded the speed of repair however for a nicer finish in the paint work.
6/22/2023
Michael M. VERIFIED CUSTOMER
Vehicle Make : Honda
Took 3 weeks for what was estimated to be 8-10 days. No call giving me revised timeline. Drag. But did their best during the third week. Got me a rental for the delayed time.
Very professional on all other issues.
Thanks.
6/5/2023
Sandra R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything looked great…very professional job!
6/4/2023
Lawrence E. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
the actual work was outstanding -- the progress estimate time I needed to accommodate my needs - rentals etc was not
6/4/2023
Lester C. VERIFIED CUSTOMER
Vehicle Make : Smart
All good . Very good service
5/31/2023
Amy H. VERIFIED CUSTOMER
Vehicle Make : Vehicle
I would’ve appreciated if I could’ve had the whole thing done at your shop but insurance and you were not cooperating
5/24/2023
Carey W. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
The service is top notch. Thanks
5/18/2023
Arline A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Always the best service, friendly and knowledgeable. Wouldn't go anywhere else. :)
4/3/2023
Penny D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am very satisfied with the work done on my Toyota.
I will always take any of my cars needing body repair to Kraft’s.
Thanks so much for the excellent service.
Penny D
3/22/2023
Tim W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Dave P. did a great job keeping us informed and the crew did a great job.
3/16/2023
Peter D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service. Always a pleasure to do business with Kraft.
3/13/2023
Mary H. VERIFIED CUSTOMER
Vehicle Make : Honda
This is my second repair at Kraft. People are just drawn to crashing into my car lol. But I had such excellent service the first time that I wasn't going anywhere else. The hookup with Enterprise, leaving the rental there when picking up the car, the excellent quality of repairs, fixing a little doo-dad on my hood that I had held together with a flex cuff. All wonderful! Thanks!
2/23/2023
Alex S. VERIFIED CUSTOMER
Vehicle Make : BMW
Appreciate the quick turnaround! Thanks!
2/16/2023
Brett M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Still waiting for parts to come in to complete the repair
1/16/2023
Lynda H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I think that all of your staff went out of their was to assure that I had a positive experience. Thank you.
1/15/2023
Jonathan P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car was in the shop for three months. Not fair to blame Krafts for a supply chain problem. But it is impossible to say that I was satisfied because of the long time to complete the job.