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Real Reviews from VERIFIED CUSTOMERS
Bill G. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Very pleased with the work and professional service.
7/12/2019
PATRICK W. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Marisa is great to work with and my car looks like new.
7/12/2019
Sandeep B. VERIFIED CUSTOMER
Vehicle Make : HONDA
First of all, I would like to thank everyone who worked on fixing my car. They did a fantastic job! The customer service was one of the best experiences I’ve ever had. Thanks to Toni who did a great job in explaining what the repair work entailed. She answered all my questions and was very prompt with the paperwork. Darnell, who was the point of contact for servicing my car, was absolutely amazing. He kept me updated throughout the process, and explained me everything of what was being done. After the repair, my car looked great and over exceeded my expectations. I cannot thank enough for such great work. Much appreciated!
7/12/2019
UGANDHAR M. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Car is delivered in time and washed and cleaned nicely.
7/2/2019
JAMES W. VERIFIED CUSTOMER
Vehicle Make : MAZDA
Great to work with as always.
7/1/2019
KEVIN D. VERIFIED CUSTOMER
Vehicle Make : FORD
I appreciate Ron and Marisa addressing the concern I had about the tire polish issue. they went above and beyond to fix this. I will reflect this great customer service in my reviews. thank you!
7/1/2019
Richard L. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Amazing job all around once again
6/28/2019
KEVIN D. VERIFIED CUSTOMER
Vehicle Make : FORD
When I rec'd my ford explorer back, I noticed there were black spots along the runner of the entire car. i thought it was water from a car wash and that it would dry. I came to find out that after it didnt go away, it was tire polish that was sprayed not only on the gray runner that goes around the car, but on the paint as well. this has left permanent stains on our car. I spent all weekend using WD-40 to try and get it off the best I could but there are still permanent stains. completely unacceptable and disappointed. The damage was so obvious that clearly someone at D&V knew what happened and didn't say anything to me. I will be leaving a Yelp and Google review to reflect this as well.
6/24/2019
John H. VERIFIED CUSTOMER
Vehicle Make : SUBARU
You guys ROOCCK !!! Very satisfied with the work and service.
6/21/2019
JANET H. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Marisa and all employees I interacted with were great, and my car looks great. Appreciative that the car also came back very clean inside ... not that it was dirty as only two months old but could see the detail with which it was cleaned.
6/21/2019
John R. VERIFIED CUSTOMER
Vehicle Make : KIA
We were pleased with how clean the car was inside and out - although the car’s interior smelled like a body shop.
6/19/2019
BRIAN V. VERIFIED CUSTOMER
Vehicle Make : SUBARU
They took me in immediatly when my parts arrived and had enterprise put me in a rental within 10 minutes. They finished the job a week ahead of schedule and Marisa was VERY knowledgeable and everything was explained to me in detail, the whole staff was great. The gentlemen I dropped the car off with came out and made sure to note my aftermarket "parking sensors" and where to disconnect them. The shop is immaculate and my vehicle was washed and detailed waiting for me to pick up...a week before it was promised! I will recommend D & V to everyone I know. The paint is like nothing happened perfect blending. Looks like glass!
6/16/2019
ROMMEL M. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Great customer service provider. The team is well knowledgeable and advocates for its client. I had peace of mind with my experience with them.
6/14/2019
LARA D. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Estimator Darnell Jackson went above and beyond to ensure the repairs on my car were done thoroughly and in a timely fashion. He patiently explained the repair process to me, engaged with my insurance company to obtain supplemental funding, and expedited the work on my car. Throughout the process he was courteous and professional. He proved to be very knowledgeable about automotive repairs and the insurance claims process.
6/14/2019
JAIME G. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
I am a repeat customer and happy to see the same quality work professionalism and welcoming associates is still in practice. Good work
6/12/2019
FREDRIC S. VERIFIED CUSTOMER
Vehicle Make : SCION
From the moment I called and spoke to Toni to the excellent service delivered by Ron and Justin, I couldn’t be happier with the process and the outcome. If I’m unlucky and have another incident, I’ll be back. Many thanks to all involved in the repair. My car is better than new.
6/10/2019
DARIUS S. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Looks like new!
6/6/2019
Joseph M. VERIFIED CUSTOMER
Vehicle Make : INFINITI
Andrew delivered the best customer service.
6/4/2019
KATHLEEN F. VERIFIED CUSTOMER
Vehicle Make : LEXUS
The repair experience at D & V was excellent. Please commend Toni, Eddie and Darnell for exceptional customer service. They are professional, efficient, knowledgeable, and very pleasant to work with. I don't know the names of your associates who did the work on my car, but it looks great. Also the car was beautifully clean and ready to go when I came to pick it up. Thank you!
6/2/2019
CRAIG T. VERIFIED CUSTOMER
Vehicle Make : HONDA
Marisa did an excellent job of not only walking me through the repairs when I brought in my car but also keeping me in the loop on progress. She was fantastic and you did a great job with the repair!
5/30/2019