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Real Reviews from VERIFIED CUSTOMERS
BEVERLY H. VERIFIED CUSTOMER
Vehicle Make : CHRYSLER
You all are Very professional and you gave me confidence my car would be as good as before. It looks fantastic! I did not expect it to be detailed which was the cherry on top, over the top happy. Thank you so much and I will recommend you to everyone I meet, that I promise you.
8/22/2019
WILLIAM G. VERIFIED CUSTOMER
Vehicle Make : VOLVO
I have never experienced a significant repair of body damage to a vehicle corrected to a degree that only dedicated and caring craftspeople can do. That is my D&V experience. These folks are the VERY best of their craft! A real jewel of a company to work with. Incredible people.
8/19/2019
JOHN R. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Excellent work, extremely friendly and competent staff. Would highly recommend.
8/17/2019
Nyaka J. VERIFIED CUSTOMER
Vehicle Make : NISSAN
From customer service to timely completion of my vehicle’s repairs, the everything here was outstanding. I appreciate the consistent emails as well as the friendly, efficient service from the staff, I’m grateful to have been referred here.
8/16/2019
JASON S. VERIFIED CUSTOMER
Vehicle Make : RAM
Absolutely phenomenal job by the folks at D&V. Eddie was professional, prompt and extremely helpful.
8/10/2019
STEPHANIE S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The business is clearly customer focused! Marisa was very attentive and communicated regularly and promptly. I recommended the business to others.
8/9/2019
FRANK I. VERIFIED CUSTOMER
Vehicle Make : FORD
I brought my car in 2 years ago for some very expensive repairs and Eduardo was great to work with. He was continually following up via email and letting me know what was going on with my car. I did NOT have a good experience working with Andrew this time around. There were almost no updates - I brought my car in for an estimate and 3 days had passed with no word as to what was going on. I called Andrew and he said they were waiting on my insurance. I called MetLife and they told me they had already sent the check out and we should have been ready to move forward. Again - no word from Andrew that this was the case, and he didn't even remember who I was when I called. After speaking with MetLife, I went in to drop my car off the next day. Andrew told me I couldn't yet and they had to pre-order the parts. My question is - why wasn't I notified of this? After complaining, I was told I could leave my car. I also asked Andrew if I could get some help with the deductible. I was rear ended where the other person took off before I could get any information, and had to pay a $200 deductible. Having been to D&V before, I was hoping I could get some assistance. Andrew said he would check with his boss and I never heard another word on it. I asked again the next time I came in to drop off my car, and he told me the same thing - that he would check with his boss. I still never heard a word on if he checked or not. When I signed the paperwork upon dropping off my car, I checked that box that I would prefer to be updated via email and never received an email from Andrew. He called me once throughout the entire process (2 week period). Every other time I had to reach out to him including the very day my car was supposed to be completed. 8/5/19 in the late afternoon I called to get the status on my vehicle. I was forwarded to Andrew to tell me that it was being cleaned and will be ready for pickup tomorrow. I came in to pick up my car and of course there was nothing about if there would be any assistance with my deductible. If it is not something that could be done, then I would have at least appreciated to know that there was an attempt made. Inspecting my car, I found scratches on the rear plastic molding so Andrew took pictures and said he will call me in a few days and he will order the part. I am skeptical on if I will ever hear back.
8/8/2019
JOHANA M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I’m completely satisfied thank you for everything!!! Your service is AMAZING.
8/7/2019
Marie M. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
The customer service at D&V is amazing! EVERYONE I encountered was pleasant, patient and extremely helpful. Everyone seemed to be focused on making this experience a very positive experience. Darnell was absolutely wonderful and provided all the information and reassurance to make this experience as painless as possible. Thanks to all!
8/6/2019
DENNY B. VERIFIED CUSTOMER
Vehicle Make : FORD
Great job all around. Utmost professionalism. Great communication throughout the process.
8/6/2019
Maria L. VERIFIED CUSTOMER
Vehicle Make : NISSAN
I am yet again very satisfied with the repair of my vehicle. Thank you for returning my vehicle before the date that was given to me.
8/2/2019
MEADE P. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
The best service I have ever had pertaining to an automobile accident. I couldn’t be happier with the outcome. Marisa handled everything.
8/1/2019
JEFF AND. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Great work! Great communication!
8/1/2019
Bill W. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Truck looked great. Nice touch to clean the interior as well. Would definitely use D&V again.
7/31/2019
SHARON N. VERIFIED CUSTOMER
Vehicle Make : ACURA
Having my car repaired at D&V auto body was a great experience. The staff was helpful and they kept me apprised I’d progress. Discussed the repairs in details and reviewed any additional charges with me quickly. I will definitely recommend d&v and use them again if I need Autobody work.
7/26/2019
RUTH N. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
You are super nice people!!
7/25/2019
CHRISTOPHER M. VERIFIED CUSTOMER
Vehicle Make : BMW
D&V is far and away the best auto repair shop I have ever used--and I am not a young guy! Work is superb and they stand by their results.
7/22/2019
Ronald D. VERIFIED CUSTOMER
Vehicle Make : JEEP
Marisa, did an excellent job ensuring everything was completed in high standards and worked, before releasing to car back to us. Donna and I are very pleased with the work completed. Thanks Again! Thanks Again
7/20/2019
KATHLEEN F. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Everyone kept us up to date on progress. Justin was very helpful in helping me w an a.c. problem. Thank you for making my car look great.
7/18/2019
MICHAEL D. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Everything went smooth and the car looked great.
7/18/2019