There were some issues after receiving the car. Rear bumper not flesh with the body of the car, headlights not setup properly, DLRs are not active, and whining noise from the accident is not resolved. I will he contacting marissa tomorrow.
12/10/2019
Stephen M. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Service was fine but it too much longer than expected.
12/10/2019
SHAHAB K. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
I have a very rare, and last of the Handmade E55 AMG cars. After it was involved in an accident through no fault of my own, I was advised by Loudoun County Exotics ( who have worked on the car in the past) that if I wanted it to be repaired properly, I should have D&V carry out the repair. I could not be happier with the resulting work. You are true professionals, artisans, and take pride in your work. Well done to the entire team. I would have no hesitation in recommending your work to other friends who have exotic and rare cars.
12/9/2019
HARJINBERD S. VERIFIED CUSTOMER
Vehicle Make : SUBARU
All of you are very professional. My son had recommended me to use your service. He was right. Thanks again. Wish you all happy holidays.
12/7/2019
BARBARA H. VERIFIED CUSTOMER
Vehicle Make : FORD
Knowledgeable and customer focused employees.
12/7/2019
FREDRIC S. VERIFIED CUSTOMER
Vehicle Make : SCION
I couldn’t be happier with my experience. An excellent atmosphere with the quality of service that starts at the top.
11/22/2019
William S. VERIFIED CUSTOMER
Vehicle Make : ACURA
Marisa did a great job keeping me updated with the status of my vehicle.
11/21/2019
JAIME G. VERIFIED CUSTOMER
Vehicle Make : HONDA
Even do my car was totaled the team at D&V was very professional,friendly and helful that is why I recommend them to friends and family.
Keep up the good work team D&V
11/9/2019
Troy D. VERIFIED CUSTOMER
Vehicle Make : ACURA
The single best customer experience I have EVER had- well done!
11/8/2019
JAMES P. VERIFIED CUSTOMER
Vehicle Make : MAZDA
The body repair and paint job were GREAT!!!; however, I know the aforementioned results would not have been achieved were it not for the D&V staff--the estimator, the body shop techs, the painters, and the front desk are truly outstanding. I would personally like to thank Eddie Montero for his professionalism and caring attitude. What a joy to encounter an individual who truly is knowledgeable, enjoys his job, and strives to ensure the best customer experience. Thank you D&V for a job well done.
11/7/2019
John M. VERIFIED CUSTOMER
Vehicle Make : FORD
This is my second time in the shop and I’m very satisfied with the job they did
11/7/2019
CLAUDIA B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Marisa was not the greatest. She has to improve her customers service. She told me she will send me an email and she did not I had to call her more than twice. However when I went to pick up my car everybody was so nice and professionals.
11/5/2019
William B. VERIFIED CUSTOMER
Vehicle Make : FORD
It’s simple, will never trust, use or recommend a company who turns tail and runs when doing the right thing becomes costly, due to repeated internal mistakes. Warranties and guarantees are only as good as the word of those offering them. Unfortunately, company leadership chose to render both as empty advertising ploys.
11/2/2019
KYLE V. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
D & V is the best Autobody Shop around hands down! They are timely and keep you updated throughout the whole process. Marisa handled my vehicle’s repairs and she was excellent in keeping me updated every step of the way. Kudos to the shop workers as well because the vehicle looks exactly the same as it did before the accident. I would recommend D & V and their team to anyone in need of Autobody work. Thank you for a job well done!
10/31/2019
JEFFREY O. VERIFIED CUSTOMER
Vehicle Make : FORD
Fantastic experience. Truck looks good as new. The periodic status updates are very helpful.
10/30/2019
PATRICIA N. VERIFIED CUSTOMER
Vehicle Make : FORD
They do a fantastic job every time. I have used them for so many years from back in the day when they were on Herndon Rd!!!
10/28/2019
MELANIE R. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Every employee was so respectful and helpful. My car was done early. I really appreciated Eduardo's patience, efficiency, and communication from the moment I arrived until the moment I left.
10/27/2019
Lori P. VERIFIED CUSTOMER
Vehicle Make : HONDA
Customer service is very very important to me. The customer service there was amazing. As soon as I walk in someone always greeted me with a smile and asked how they could help. Andrew was so friendly and kept me updated on my vehicle which I appreciated very much. I will recommend D&V definitely!!