Having been serviced by B&B previously, we were surprised to find that the work done this time was not up to their usual standard. Robert took our concerns to heart, and they took the car back immediately and made it right. Yes, we are satisfied by their workmanship and commitment to excellence! Thanks!
5/23/2020
Joleen O. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone I dealt with were very positive, professional, & took the time to listen & discuss my many questions. Communication throughout the process was exceptional & my vehicle looks great! Thank you for your assistance dealing with the insurance company.
5/8/2020
Linda S. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
I’m picky when it comes to my car. I am very satisfied not only with the work done on the car, but also with the professionalism and courtesy of all the employees I met. Nobody wants a smashed car but the team at R&B helped get me back on the road with a smile on my face. Thanks again....L. ****
4/18/2020
Sandra F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Easy and stress free experience.
4/11/2020
John W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair work was good, however the cost was double what the quote was without updating me about the projected increase. I am very disappointed that any business can increase a proposal to that degree without advising the customer!
Who do I call to discuss?
3/26/2020
Matthew A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job done well and on time
3/24/2020
Derrick V. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
The paint match was great. It looks and drives like new. Thanks, to everyone at B&B Collision in San Luis Obispo, CA.
3/21/2020
CRISSA P. VERIFIED CUSTOMER
Vehicle Make : FORD
You all did a wonderful job on my car. Everyone was polite and knew what needed to be done. Also my neighbor, Carolyn Baxter, had her car repaired by B&B after it was hit in the school parking lot and it looked great! Like it was never damaged. I was impressed and knew that my car would look equally good. And it does. Thank you, CRISSA P
12/13/2019
JOSEPH L. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Repair looks great and was finished before quoted date.
12/4/2019
MAUREEN D. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
All the people I encountered at B &B were always polite & able to answer any questions I had. My car LOOKED BRAND NEW after repairs. THANK YOU ALL MAUREEN D
10/12/2019
PETER H. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Excellent job by B & B Collision Repair.
No complaints whatsoever from me.
Sincerely,
PETER H
10/9/2019
MICHELLE P. VERIFIED CUSTOMER
Vehicle Make : HONDA
The updates that are sent by email are coming after the due time of when the automobile will be ready (promise time). A bit confusing.
Bart did a great job of communicating with us by phone with the updates on our automobile.
10/7/2019
Kathleen B. VERIFIED CUSTOMER
Vehicle Make : DODGE
E-mail updates are great. Your shop is very efficient, with excellent customer service. Thank you!
10/1/2019
CORY K. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Incredible experience. Most professional auto repair experience I’ve ever had. Customer for life. Thank you!
9/28/2019
JAMES B. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Another quality repair by some very talented craftsmen.
9/20/2019
ELSA M. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great job on my car ! Fast and very professional
9/17/2019
JOYCE K. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Those of you at B & B Collision Repair have been so pleasant to deal with, you did a great job restoring my Nissan Leaf as she was prior to the collision; she is beautiful and pristine again.
Thank you so much!
9/12/2019
PANTEA P. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Theres already enough to be said about there being no issues with the whole repair process. I dropped my car off, received updates via email (definitely appreciated that bit), and got my car back. Above all else though, the best part was getting my car back 4 days before scheduled, it was a very pleasant surprise.
8/24/2019
KEVIN B. VERIFIED CUSTOMER
Vehicle Make : JEEP
Wish we could have communicated an exact completion time and date so I could have arranged alternate transportation easier with rental car company. I asked for a completion time date from B&B after they had the vehicle for 5 business days. They could not give me an exact time or date. Cost me more $ with rental car company.