Thanks again everyone for impressive customer service and repairs!
2/22/2023
****C. VERIFIED CUSTOMER
Vehicle Make : Kia
I was quite impressed with the communication level and assurances of the process. The team seemed very knowledgeable and professional. Even when aaa wasn’t responding Noah and Patrick did all they could to assist.
2/18/2023
Sharon R. VERIFIED CUSTOMER
Vehicle Make : Honda
I turned in my survey. You did a great job and made it easy for me. Everything went as you said it would.
2/3/2023
Michael C. VERIFIED CUSTOMER
Vehicle Make : Toyota
B&B made the whole process easy.
1/31/2023
William B. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
All the work was excellent and it looks brand new.
12/25/2022
Jason S. VERIFIED CUSTOMER
Vehicle Make : Toyota
My truck was totalled
12/18/2022
Jacilyn D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated the communication/updates from Noah all through the process. The car looks great. Thank you!
12/9/2022
Michael P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The paint job looked amazing, everything was fixed and so fast!
11/26/2022
Julie C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate a business like B& B that genuinely takes care of its customers- the free vehicle loaner was a reassuring and amazingly kind service they provided during a very stressful time when my car was damaged and inoperable from a MVA. I highly recommend B&B!
10/20/2022
Dean G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fantastic customer service.
Quality of work surpassed my expectations.
9/11/2022
Nancy S. VERIFIED CUSTOMER
Vehicle Make : Ford
Noah called frequently to report progress and my car was finished on the day he had told me it would be. All the people I spoke with were friendly and helpful.
9/5/2022
Dorothy P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated the willingness to detail the estimate process. I have talked to other body shops who clearly had no concern for focusing on economy. I am aware that most bids come straight out of what the books say we can get for this work, but I prefer thinking that the professional will adjust how the work is done by what he knows is the best and most economical in terms of money and time-- and that requires knowing his workers as well as the nature of the repairs.
As I told you at the time, I had been trained as an adjuster, and worked with collision repair shops in the 70's. Some were dismissive of a woman adjuster, and others made a point of teaching me what the art of the estimate is, which included knowing the market for parts and the range of tools and skills within their shops. California was different even then, but I felt confidence in the estimate , and a little concern at the difference in the end-- which was explained adequately.
8/27/2022
Elliott F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job following up and quality work. Tom was really helpful and has a great personality. I am happy with B ad B.
8/14/2022
Alex M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great end to end customer service. Noah was very professional and best in class!
7/29/2022
Marlene D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Marlene mailed in the comment sheet, complete with kudos to your team.
7/2/2022
Joe L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly staff
7/1/2022
Deborah A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
There is still trim on the panel over the left rear wheel that is sticking out. I can see that it's not connected on the top.
6/21/2022
Phillip R. VERIFIED CUSTOMER
Vehicle Make : Ram
Vehicle looks good and everyone I talked to was very friendly! Thank you!