Noah called frequently to report progress and my car was finished on the day he had told me it would be. All the people I spoke with were friendly and helpful.
9/5/2022
Dorothy P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated the willingness to detail the estimate process. I have talked to other body shops who clearly had no concern for focusing on economy. I am aware that most bids come straight out of what the books say we can get for this work, but I prefer thinking that the professional will adjust how the work is done by what he knows is the best and most economical in terms of money and time-- and that requires knowing his workers as well as the nature of the repairs.
As I told you at the time, I had been trained as an adjuster, and worked with collision repair shops in the 70's. Some were dismissive of a woman adjuster, and others made a point of teaching me what the art of the estimate is, which included knowing the market for parts and the range of tools and skills within their shops. California was different even then, but I felt confidence in the estimate , and a little concern at the difference in the end-- which was explained adequately.
8/27/2022
Elliott F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job following up and quality work. Tom was really helpful and has a great personality. I am happy with B ad B.
8/14/2022
Alex M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great end to end customer service. Noah was very professional and best in class!
7/29/2022
Marlene D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Marlene mailed in the comment sheet, complete with kudos to your team.
7/2/2022
Joe L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly staff
7/1/2022
Deborah A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
There is still trim on the panel over the left rear wheel that is sticking out. I can see that it's not connected on the top.
6/21/2022
Phillip R. VERIFIED CUSTOMER
Vehicle Make : Ram
Vehicle looks good and everyone I talked to was very friendly! Thank you!
6/15/2022
Karla V. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repairs and paint job were perfect. Thanks
6/12/2022
Karen C. VERIFIED CUSTOMER
Vehicle Make : Ford
Noah was wonderful keeping me informed. Thank for your help
5/23/2022
Mitch S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Noah went above and beyond to make my sure my truck was done right. The quality of work done was top notch as well. I would give them 5 stars all day!
5/22/2022
Joe T. VERIFIED CUSTOMER
Vehicle Make : Honda
Well done.
5/20/2022
Nancy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looks great. I was kept in the loop at all stages of ordering parts anf the repair. Friendly and knowledgeable staff.
5/13/2022
Michelle W. VERIFIED CUSTOMER
Vehicle Make : Honda
I had a fantastic experience with B and B. My car looks fabulous. You guys are very good at what you do.
4/29/2022
Susan E. VERIFIED CUSTOMER
Vehicle Make : Ford
Your team of real professionals are really good. My vehicle looks new again. I love all the updates I received during the repairs. Everything was on time and can't say enough how nice it is to have notifications along the way. Thanks again. Susan E
4/25/2022
Marisol S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff was prompt to answer my questions, and efficiently communicated with my insurance. Thank you also for your friendliness.
4/22/2022
Ruth K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We trust B& B and they have done a great job for us twice!
4/22/2022
Rick J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I’m only slightly disappointed in my last two repairs, but I would be fine with explaining why
4/2/2022
Laura K. VERIFIED CUSTOMER
Vehicle Make : Mazda
The front desk support and the actual work were flawless. We are completely satisfied. Thank you very much!
3/24/2022
Pamela S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I've used you twice now both times you are on time amazing this time even a day or two early I appreciate it really do your whole team is amazing