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Real Reviews from VERIFIED CUSTOMERS
Victor V. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was extremely pleased and satisfied with all aspects of north side collision I was kept informed every step of the way and my repair was timely and done so professionally I will recommend north side collision highly to anyone that asks A job well done by all especially the front desk personnel and Andrea Thanks so much Thalia Collis
7/20/2018
Andrea B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Justin and Alma were great! My car was ready earlier than anticipated. Will definitely recommend.
7/19/2018
Erica C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Amazing service. Very friendly. Customer service is a priority for them! Work was impeccable and done ahead of schedule. Very satisfied
7/19/2018
William A. VERIFIED CUSTOMER
Vehicle Make : Dodge
you di a fantastic job repairing my auto. thaks for the quick service,
7/18/2018
Paul M. VERIFIED CUSTOMER
Vehicle Make : Saturn
You did a great job on the tailgate. The only thing was I was some disappointed how I was told it would bbn be completed the weekend before, and I never got a call to pick it NJ up. It was sitting outside the whole weekend. That is my only disappointment. The loaner was a nice vehicle, and I appreciated I had a way to get around. Overall I was happy with your service, and would use you again if need be. Thankyou
7/17/2018
Lynne B. VERIFIED CUSTOMER
Vehicle Make : Ford
Very nice people to do business with. Very helpful with all of our questions.
7/16/2018
James J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thanks for cleaning my car inside and out.
7/13/2018
Katherine L. VERIFIED CUSTOMER
Vehicle Make : Honda
Job well done. Very thorough. Just wished it didn't always take so long to do repairs.
7/11/2018
Paul K. VERIFIED CUSTOMER
Vehicle Make : Audi
The car looked great. Communication during the process was very much appreciated
6/12/2018
Denisa M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I was very happy to find out that the repairs would be done in 2 weeks the day I was suppose to pick the vehicle the extended it for an other week. I certainly understand the hood came in demaged and we needed to get a new order in. So my new pick up date was May 17. The day I received a text said it was pushed back to May 18. May 18 I have not received a call or notification nothing. I called on Saturday Morning and was told they are waiting for an additional part. I was called by a rep and she left a message that it’s probably Tuesday or Wednesday it was finally Wednesday almost a month. When I brought my car home there is brush stains on the hood that my husband found not happy on the paint job done on the hood at all. Would never come back to North Side Collison for an other repair in the future. In addition, one of my lights on the vehicle was replaced now I have a light that is new and one that is old. I know that there was nothing wrong with the right light. I had someone straight toward by the license plate and bumper which made my hood get curved as well. I really like the text updates and knowing how far it came along only if they were updated in a timely fashion my car was in the shop from April 27 to May 23 almost a full month.
5/25/2018
Donnaline R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Car immaculate when picked up. Much appreciated
5/24/2018
Paul T. VERIFIED CUSTOMER
Vehicle Make : Mazda
The car looks brand new. And thank you for working with Gallagher Basset, as I was originally told I would have to. The inside of the car was cleaner than when I brought it in.. Thank you for that.
5/17/2018
John S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Took to long for the repairs and I think I was charged for work that should have been done under your life time warranty
5/8/2018
Linda G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciated the communication regarding the progress. The entire staff was excellent and vey customer oriented, pleasant and prompt in their interactions
5/4/2018
Steven K. VERIFIED CUSTOMER
Vehicle Make : Toyota
We have used Northside Collision several times and have always been impressed by there quality of work.
4/29/2018
Jennifer D. VERIFIED CUSTOMER
Vehicle Make : Jeep
The staff was friendly and very helpful throughout this process. Highly recommend Northside.
4/27/2018
Jessica M. VERIFIED CUSTOMER
Vehicle Make : Ford
I was shocked at how fast my truck was finished and ready for pick up. The text messages were nice so I knew what to expect. Everyone was so nice, helpful, and made the experience so easy I didn't have to do much of anything! Thank you so much. Its always so frustrating getting into an accident, even a tiny fender bender, but this was the best easiest experience I ever had I almost forgot it even happened. I can't thank all of you enough.
4/17/2018
Kevin C. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did a great job with the repair and also with updates on how the car was progressing
4/15/2018
James N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
As usual I'm extremely satisfied with the work on my car. Also car was ready way ahead of schedule. All employees were very friendly and courteous.
4/14/2018
John R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone was very professional and easy to work with. They kept me informed throughout the process. They handled everything from start to finish. Great customer service, and I would recommend them to anyone.
4/13/2018