The inside and outside of the car was clean and very very nicely, And the crew was quick to respond to some low tire pressure that happened while the car was sitting around in the cold. They filled up my tires to the correct pressure.
12/11/2020
Linda M. VERIFIED CUSTOMER
Vehicle Make : Toyota
None
12/10/2020
Brandon R. VERIFIED CUSTOMER
Vehicle Make : Honda
I just want the plastic door trim replaced. It was splatter on it. Everything else was great. My door looks great and Jen Marple has been very kind. Just need the door trim fixed and I’ll be on my very way.
11/16/2020
Vickie C. VERIFIED CUSTOMER
Vehicle Make : Ford
Top rate customer service. Thank you.
11/10/2020
David H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always have someone check the quality of the work before calling the customer and saying work is complete. A 40K vehicle should be repaired properly without leaving a mess in the vehicle and the damage repaired correctly. And never tell a customer it doesn't look that bad when taking about the repair the dealership did. It should look good as new.
11/7/2020
Dorothea W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Other than dealing with John Joseph it was perfect
10/27/2020
Catherine F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Beautiful job. No evidence whatsoever that there was an accident involving my car.
10/26/2020
Barbara L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Let me start that they kept me informed in every step of the repair. They got the job done on time just like they said they would.
Your customer service is outstanding! Not too many companies care like that anymore.
My car door looks great you would never know that it was replaced.
Thank you for all your wonderful caring people.
10/22/2020
Sonia L. VERIFIED CUSTOMER
Vehicle Make : Ford
My insurance company referred me to First team for car repairs. There was a issue with a repair but was solved promptly and efficiently.
Thanks
10/15/2020
Raymond B. VERIFIED CUSTOMER
Vehicle Make : Toyota
thank you for a great job with the repairs.
10/14/2020
Amber W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Wonderful repair, great customer service
10/1/2020
Edna H. VERIFIED CUSTOMER
Vehicle Make : Kia
Did a beautiful job and kept me informed
9/8/2020
Carolyn D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job. Expeditious handling and excellent repair work.
9/4/2020
Catherine N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Although the repairs took longer than I expected Stacy kept me up to date twice a week so I never felt lost in the system. Several neighbors have commented on what a nice job you all did. Thanks.
8/29/2020
Ericka C. VERIFIED CUSTOMER
Vehicle Make : Lexus
I have additional scratches on my vehicle. I called my contact person at First Team but I haven't received a call back.
8/27/2020
Teresa T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job
8/26/2020
Jonathan J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I'd like to say from the young ladies at the desk getting my paperwork in order to the team repairing my vehicle I was pleased with the professionalism. Hopefully in the future there are no accidents or such but I felt whole when I received my vehicle and they didn't take alot of time to return my vehicle Thanks
8/7/2020
Robert C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Customer service on this repair was outstanding. The team kept me informed throughout the process, explaining status each step of the way.
7/30/2020
Patricia M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good work and good customer serbice
7/29/2020
PAUL S. VERIFIED CUSTOMER
Vehicle Make : KIA
Stacy kept me notified throughout the process. Everyone was very nice and made me feel welcome