Job well done, great service, car was finished sooner than expected
9/29/2017
Shea L. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Excellent friendly customer service. I was so surprised how quick it was
9/27/2017
Yergalem W. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Car looks good as new and job was done earlier than expected. I was happy to hear the progress along the way via text and pick up was very quick and smooth. The fact that enterprise rental is right there is also such a convenient way for customers to drop off and pick up without any transportation hassle. Both enterprise and coons personnel were very friendly and professional. I would definitely recommend this facility. Thanks for making things easy. Job well done!!
9/26/2017
Byron S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Solid work as usual. Thank you for cleaning the car. Mike Wilson is the best at customer service.
9/24/2017
Leyda T. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car looks brand new. I got it back 3 days early. Explain in detail work warranty. It was washed when I picked it up. Oscar I believe his name was, was very nice
9/23/2017
Hwang B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent works. Very much appreciated. Especially, Mr. Kevin Velasquez Pena, Adjuster was kind and most cooperative. Many thanks.
9/22/2017
Julie Y. VERIFIED CUSTOMER
Vehicle Make : Jeep
I will try to keep it short!
Koons was recommended to me by a close and very respected friend to me.
The repair was very, very cheap through Geico. I didn't get my Jeep back the way it was before the accident; the accident that 100% wasn't my fault as the police stated in their report.
I believe that Koons have nothing to do the way the repair have been done.
9/17/2017
John H. VERIFIED CUSTOMER
Vehicle Make : BMW
Although it took a week I was totally pleased with the service and consideration I received Thanks
9/15/2017
Paul M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I picked up my car thursday morning Sept 7 around 7:45am. Im cleaning my car now and found some spot that they missed and others that were not on the car before like a clump of some kind of clear paint. I can send pictures if you would like.
9/10/2017
Patrick N. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service- seamless repairs and coordination with my insurance company and rental car.co while car being fixed
Could not ask for better outcome.
9/7/2017
Betty M. VERIFIED CUSTOMER
Vehicle Make : Lexus
I would like to thank the young lady who took care of me when I was running late to pick up the car. She was so nice and accommodating when I was really having a bad day. One of the best things about the experience is the outstanding customer service.
9/5/2017
**** R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent service. Thank you!
9/5/2017
Eyoel B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm really pleased for ur patient and to get my car fixed
9/2/2017
Bernadette W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The employees are extremely professional and delightful. It is a pleasure to do business with Koons.
9/1/2017
Jonathan C. VERIFIED CUSTOMER
Vehicle Make : Jeep
I can't even tell the car was damaged. Additionally, your staff was kind and courteous throughout the process and kept me up to date on my repairs.
8/29/2017
Dolores Q. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done my car was clened and shine in and out.Thank you to the Koons staff, enterprise staff,I will recommend it to my friends.
8/27/2017
Elizabeth P. VERIFIED CUSTOMER
Vehicle Make : Kia
Thanks for your careful, thorough work. I understand it can be frustrating when a part isn't available for a long time, but your priorities were in the right place. Quality parts and labor were worth waiting for. This may be the first time a new car came back in better condition than when I bought it!
8/24/2017
Ingrid H. VERIFIED CUSTOMER
Vehicle Make : Toyota
You took your time and did the work right.
8/19/2017
Hirut L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am extremely happy the way I was well informedth roughout the maintenance process.
The profcalzem of the staff superb.
Thank you .
8/17/2017
Dorretha S. VERIFIED CUSTOMER
Vehicle Make : Dodge
One word - perfecto! Kept me informed throughout the process. No gotchas. No hidden fees. Very pleasant, professional, and attentive staff from arrival - front desk, Geico auto claims representative to Enterprise Rental representative, selection of the vehicle, to Oscar, collision repair representative and return of rental. Perfect!