Easy, smooth, great customer service and very helpful with any questions and fast.
11/1/2019
Mark B. VERIFIED CUSTOMER
Vehicle Make : Honda
good job!
10/29/2019
Roger K. VERIFIED CUSTOMER
Vehicle Make : Honda
Front desk representative was welcoming and friendly. James was informative and helpful. I really appreciated the wonderful customer service.
10/29/2019
Jessica S. VERIFIED CUSTOMER
Vehicle Make : Toyota
No issues
10/27/2019
Rebecca S. VERIFIED CUSTOMER
Vehicle Make : Lexus
The service was great. The only suggestion I would make is I was told it wouldn’t be ready until November 5th. Then got an update two days later that you had started on my car and would be ready in 12 days which still went with the November 5th estimate?! Then I got a text the very next day that my car was ready?! Totally glad my car was fixed so quickly BUT the work time estimate was way way off! I even drove to the airport on Thursday to exchange my rental car with a better one since it was going to be SO long before I got my car back! So work time estimate needs to be a lot more accurate. But work was great and everyone I interacted with was very nice and accommodating! So thank you but thought you should know estimated work time frame needs to be more accurate.
10/26/2019
Daryl G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Service King is always great. I always recommend Service King
10/26/2019
Alisa B. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was advised you all opened at 730am...I come to pick up my vehicle after dropping my son off at school and heading to work...only to get there and be advised I had a $500 deductible, which I’d gotten straightened out with both your company and Geico the day before. The young lady tells me she has to contact Geico again...even after I advised I had texts and voicemails from the young lady the day before who spoke with Geico. She then found a piece of paper saying it was waived...better procedures and communication goes a long way.
10/26/2019
Cary G. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent
10/25/2019
Kimberly F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Brian Locke was extremely helpful and the transition very easy. Thanks
10/25/2019
Leonard P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
1st time visit. Quality of paint job is decent. But understandable because of the paint scheme and the need to blend the paint
Customer Service outstanding. I intentionally pushed, and they responded with quality service. One note. Customer Service should provide customers with a copy of the contract upon signing the contract and not the end of the service request
10/25/2019
Marco R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer support. Reliable notes on step-by-step process for the recovery of your vehicle. Just great overall
10/24/2019
Tameka D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Yes I was very satisfied! The job was completed very timely
10/24/2019
Frank R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Had an extremely pleasant experience. Lindsay (I think? Short hair and tattoos) was so caring and even tried to go into the paint booth to retrieve items I’d left in the trunk. And my car was ready 4 days early too! Would definitely use service king again.
10/23/2019
Danielle M. VERIFIED CUSTOMER
Vehicle Make : Ford
Lindsey was great and very informative through out the entire process.
10/23/2019
Rose C. VERIFIED CUSTOMER
Vehicle Make : Nissan
My van looks good!
Thanks,
Rose E. Carroll
10/22/2019
Robert B. VERIFIED CUSTOMER
Vehicle Make : Jeep
They did a great job
10/22/2019
Deadrick D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Lindsey was great! Good looks good...
10/20/2019
Connie R. VERIFIED CUSTOMER
Vehicle Make : Ford
I love this body shop. I waited 3 weeks to get into your specific shop. Amber kept me informed daily and I really appreciated her very very much. I hated the rental car and and she listened to me whine, which is not her job. Tha car looks wonderful. Thank you Amber and the entire staff. And many many thanks to the lady who found my debit car and called me because I was so excited to get my Stang back and didn't even know it was gone.
10/18/2019
Alexandra J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Super helpful, respectful, amazing people here :) hassle free & informative!
10/18/2019
Wanda G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Service was very good, staff on point very pleased with work.....