Amber was very helpful and very communicative. I appreciate her keeping me informed every step of the way
6/12/2019
Christian R. VERIFIED CUSTOMER
Vehicle Make : Honda
Excelent service more than satisfied
6/11/2019
Reva G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My adjuster Ron was so helpful n patient I rate him n the 10 well done job
6/11/2019
Oscar P. VERIFIED CUSTOMER
Vehicle Make : Ford
Very pleased with everything
6/10/2019
John W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good service!
6/10/2019
Kira R. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
We think we need to bring the car back in - there is rattling as if the installation/replacement parts are not secure.
6/9/2019
Jason K. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciated the updates through texts and Lindsey was great when I picked my car up. The convenience of the car rental was great
6/9/2019
John E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Matt goes above and beyond. First time having to get repair and it was great. Thank you!!
6/8/2019
Kayla B. VERIFIED CUSTOMER
Vehicle Make : Toyota
They made it such an easy experience!
6/8/2019
Robert P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent customer service.
6/6/2019
Steven W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great customer service team. I was always kept informed by the customer service representative in a timely manner and with complete & details.
6/5/2019
Damalia B. VERIFIED CUSTOMER
Vehicle Make : Volvo
The customer service was great. Although having an accident is frustrating. This process was not stressful very simple. Communication was great!
6/5/2019
Tabitha M. VERIFIED CUSTOMER
Vehicle Make : Honda
Ron Bayer and the rest of the folks at Downtown Service King were awesome! They were professional and accurate with date they estimated to us. The car was ready on time and looked great, just like it had pre-accident!
6/4/2019
Michael S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I just asked for a quote on the repairs which I still have not gotten
6/2/2019
Rebecca R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Etta helped me get everything checked out and was great to communicate with me the whole time. Matt was there when I picked the car up and was also very attentive and helpful. Our car looks great and was done very quickly.
6/2/2019
Minnie C. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great service! Great communication! Wonderful to work with!