The quality of the work looks good so far. My dissatisfaction relates solely to the frequent, inaccurate estimated completion dates. The first one was around 11/26. The actual completion date was 12/11. There was one understandable delay for a bad part. Other than that, the changes and delays are puzzling. I try to live by the mantra of under promise and over deliver. It seems to keep clients happy. Just a friendly suggestion.
I was in and out within **** week for my repair. They were on top of my insurance claim and arranged an easy car rental. Thank you.
Joshua Satterewhite, my service advisor was very helpful and friendly.
Probably the best I ever had anywhere. Kept me informed and should be proud to have him as an employee!!
Best customer service experience.
Excellent service!! My vehicle now looks like a new car. Their staff members are positive in reception, efficient, thorough, communicative... absolutely the “Best. I will continue using their services.
Great service. Car was ready when they said it would be done, actually about **** day earlier.
Love the nice clean car that was returned
I highly recommend Service King. Service Advisor Derrell Mangus and the entire office staff were courteous, efficient, and professional.
Our dates changed 5 times. We kept putting off our vacation because the date kept being pushed back and I had to call every time for details. On the last day I was promised it changed AGAIN and even though they had changed the date to 11/16 we went ahead and drive up there and our vehicle was ready on the 15th although we weren’t advised.
Joshua was great at answering all my questions and keeping the service completed in a timely matter. The car was clean and ready to go! I loved it! Best service ever!!!!
Joshua was great to work with!
Excellent customer service from Josh
Our experience with Service King was awesome! Thank you!
Your representative, Darrell Mangus, was professional, competent and helpful. He is a great ambassador for your organization.
Here was genuine interest and caring. I appreciated the kindness shown to me. Repairs were done when promised.
Vehicle Make : Volkswagen
Great service and great job.
Everything was good and easy
Sk18 has amazing customer service
Thank you. Excellent work Service King and Kudos to Randy!