My vehcile parts that were supposed to be brand new were falling off and the workers either put more scratches on some parts or they didnt bother to use the new parts. Not at all satisfied and will be telling people to not go here. Very unprofessional. I wish I would have known my truck would be worse than before so that I could have gone somewhere else for my repairs.
I run a fleet of 100 plus trucks for 10 years and have dealt with lots of b.s.(body shops) and lots of b.s.(the other kind) and I have to say Christina and Jamie are AMAZING!!
Jeremy was a pleasure to work with! Also, since I live 2 hours away, I wasn’t able to pick my car up during office hours so the staff came in on a Saturday for me to pick my car up. I am extremely appreciative that they went out of their way to accommodate me!
The service was excellent with great updates constantly on progress and what was still needed. The finished work looked like brand new. Cant even tell the car was ever damaged. Highly recommend.
Job well done .
From the very beginning everyone on the team made me feel as though my vehicle were the only one they were working on. The dedication and respect for my feelings well my vehicle was being worked on was unparalleled in my experience. My gratitude and respect for the people that worked on it shows no bounds and I would hardly recommend this body shop to anyone that needs work done on their vehicle. Again my thanks and appreciation to all involved
The right rear tire is not the tire that was on my truck before it was stolen. It looks like it has been replaced with a used, worn tire. Could a supplemental claim be made to have my tire replaced with the same kind of tire that are on the other 3 wheels?
I do not need to be contacted by a Collision Works rep from the location my car was repaired at. They are fully aware I am not satisfied with them.
Completely satisfied with my experience
Great price for the job! Jamie actually listened and worked to get me the repair I wanted! The vehicle was done before the time quoted and the work was very good. Christine was super returning calls and really knew what was going on with the repair. I would use them again without a second thought! Pat from Hercules tires was right when he said I can’t go wrong using them.
I think my issues were more with Progressive than with your company. It took them several days to get someone out to inspect my vehicle, so a repair I thought would only take a week, took 2 weeks. The repairs themselves seem well done and it looks like new, though!
The constant updates were invaluable and the positive attitude of everyone helped offset the negative of the job at hand. Thanks Ya'll
The communication was awesome. Fast service friendly staff
Very professional work my car looks great.
Great people doing a great job. I have thing against surveys like this because they are one sided - no rewards for folks for doing 100's great job that can be offset by just one negative survey from that well known critic no one has ever pleased. Management & HR folks would do better job if it off its **** and got to know its own people instead relying on "surveys".
Everything was really nicely done, I liked the text message updates, my car looks very nice, Thanks for everything.
Excellent job. Car looks great. Would recommend you anytime. Thanks so much for the great job. Everyone was super nice.