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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 252 reviews 83%
4 star 16 reviews 5%
3 star 17 reviews 6%
2 star 7 reviews 2%
1 star 13 reviews 4%
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(All Vehicle Makes)
Lucas P.
Vehicle Make : Subaru
2 out of 5
4/20/2024
Not Richie’s fault, but my vehicle was never repaired and was totaled while it was in their possession. I was without a vehicle for two months before the decision was made to total my car.
Joyce S.
Vehicle Make : Toyota
5 out of 5
4/6/2024
Ya'll done a excellent job ????
**** G.
Vehicle Make : Chevrolet
4 out of 5
3/30/2024
Everything was great. Once I handed off the truck I was updated a couple of times about how the process was going and I received my truck back on time. The repairs were perfect and actually looked better after than before the incident. Thanks! -Tommy Gales
Jonathan W.
Vehicle Make : Lexus
4 out of 5
3/29/2024
It was a good experience with patient people. My mistake was became apparent as they worked with me.
Lindsay R.
Vehicle Make : Honda
4 out of 5
3/28/2024
I’m thankful for the hard work of the body shop. I have had 2 repairs completed. The results it’s perfect! The car looks brand new! Marge is so sweet and helpful! Heather helped me understand some Billing and insurance stuff. Found me the best prices on some out of pocket cost. Wonderful! Perfect! Completely satisfied!
Miranda A.
Vehicle Make : Cadillac
5 out of 5
3/25/2024
Great Customer Service and excellent quality.
Susan F.
Vehicle Make : Buick
5 out of 5
3/24/2024
Excellent job!!! Everyone was very courteous and understanding , especially Margie. I called a lot !!! I haven’t had many accidents but this was the most organized and right on time as expected.
Paula H.
Vehicle Make : Hyundai
5 out of 5
3/12/2024
The job was done to perfection! My vehicle was repaired, clean, and ready to roll!! From start to finish, I was kept "in the know" and was incredibly happy. Thank you for your integrity!
Djuna H.
Vehicle Make : Nissan
5 out of 5
3/3/2024
Excellent work and customer service!
George M.
Vehicle Make : Chevrolet
5 out of 5
2/23/2024
I'm Very pleased, Thanks for everything
Severne B.
Vehicle Make : Toyota
5 out of 5
2/19/2024
Richie’s did an awesome job in the repair of my bumper. They were very professional in keeping me updated on the progress of the repairs and the time when I could expect to get my car back.
Charles G.
Vehicle Make : Toyota
5 out of 5
2/8/2024
Always happy with their work. Overall the best around
Lamar W.
Vehicle Make : Ford
5 out of 5
2/5/2024
Everything was great
Ronda B.
Vehicle Make : Toyota
5 out of 5
1/24/2024
Great communication through out the process.
Richard Y.
Vehicle Make : Ram
5 out of 5
1/18/2024
Quality of work is great. Staff was very friendly and professional.
Craig H.
Vehicle Make : Hyundai
4 out of 5
12/29/2023
Excelsior Service!!
Amber C.
Vehicle Make : Toyota
5 out of 5
12/27/2023
Car looks brand new again! Great job communicating as well. Highly recommend.
Veronica S.
Vehicle Make : Nissan
5 out of 5
12/22/2023
Richies Body Shop did a awesome job on my car ???? Thank you guys so much
George D.
Vehicle Make : Nissan
2 out of 5
12/17/2023
It took to long. I understand that there can be problems like with parts but y’all had my car for **** month. I told y’all that I had to have my car inspected so I could get my sticker but I didn’t get it back till Dec 1st so since it wasn’t done in Nov. I had to pay extra to get my sticker. Not happy about that ???? I know how it works especially since my insurance is paying, that’s why my repairs took so long. My car stayed in the fence behind your building for a long time.It was $2200 estimated damage but cost over $3000 when it was done. Well it doesn’t matter now, I finally have my car back & that’s what matters.
Bridget B.
Vehicle Make : Subaru
5 out of 5
12/13/2023
Happy to have my car back. Everything looks great. All staff I met were friendly and kind

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