Kenneth B.
Vehicle Make : Ford
I purchased a new Ford pickup so that I would have no problems. It was unfortunate that The truck was keyed by vandals, however I was told by my Brother that these people were the best. I looked at his 2008 truck he had repaired last year by Bonney lake collision and it looked GREAT! I scheduled my new 2023 truck for repair and am not satisfied with end result. Paint match is not perfect, they painted
fender to cover whole side (fender was not scratched originally) to try to disguise mismatch, texture is different than factory, Bug deflector melted from baking process, I asked gentleman if paint could be fixed when I picked it up, he told me no. I drove truck home and parked it under canopy and have not driven it since. If it cannot be fixed I do not want truck any more and will have to take a loss and trade it in for another truck. Truck has less than 5000 miles and was only driven to Nevada twice.
I went to Fugate Ford in Enumclaw and spoke to Shane who has a 4 year old Mustang the same color that had a damaged fender and he took it to a shop who replaced and painted just a fender and the paint matched perfect. This tells me that the color and texture should be correct on my new truck, since it is new enough that it should not have faded.
Curtis O.
Vehicle Make : Ram
Quality of work was excellent, the time was less than expected.
William E.
Vehicle Make : Lexus
Work was done when it was said to be done.
Frank J.
Vehicle Make : Subaru
Thank You All
Ken B.
Vehicle Make : Toyota
Great shop to work for
Adelaine S.
Vehicle Make : Toyota
Amazing work and they even deep clean my car!
Bruce V.
Vehicle Make : Kia
AC did a great job on the repairs. They were friendly and helpful and knowledgeable.
Steve L.
Vehicle Make : Toyota
High quality work done on time!
**** H.
Vehicle Make : Subaru
The whole experience with Collision **** in Auburn was fantastic. They went over and above in every way. The ladies at the front desk treat you like you're an old friend and the repairs done on my car took a little longer than expected because the parts they were waiting for from the manufacturer are back order. So they searched and found some that were at a dealership on the east coast. They bought them (the whole set of 4 because they wouldn't sell them in pairs) and communicated everything with me the whole way through. The other pair of flares that weren't needed from the set of 4 they gave to me. If I need body repairs for my car in the future (any car) I will definitely use them. They are AWESOME!!
Salvador G.
Vehicle Make : Infiniti
Completed the repair earlier than the due date. Brian Moos provided both good service ethics and customer service satisfaction. We’ve always bring our car to Collision1 due to previous experience with them for satisfaction guarantee and work done in a timely manner.
Prince V.
Vehicle Make : Honda
Great job
Gary P.
Vehicle Make : Ford
Best repair shop there is!
Number **** for our family!
Tam P.
Vehicle Make : Lexus
Thanks to Ryan he very nice to us.
Shannon H.
Vehicle Make : Ram
Great team to work with. Fast, responsive, friendly and great work!
Rebecca B.
Vehicle Make : Ford
I so appreciate the efforts made by Auburn Collision **** to save our Classic Lightning! They tried everything the could to acquire parts. They were very responsive and truly cared about us and our vehicle! I would recommend them to anyone.
Lutfullah Q.
Vehicle Make : Toyota
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Estella T.
Vehicle Make : Honda
They were great! Friendly and helpful staff all around.
Harry &.
Vehicle Make : Nissan
Very happy, everyone is so nice, professional, and friendly. Very happy with my car repairs
Kimberly O.
Vehicle Make : Dodge
Your crew is very nice and also very professional. Will use your comapny every time.
Rosalynda P.
Vehicle Make : Lincoln
Great job and good service.
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