Vehicle Make : VOLKSWAGEN
The team was so helpful and kind throughout the whole process. From the beginning, I was pleased with every interaction.
I do need to drop my car back off on Monday, though. The driver's side taillight is out and was working before it was repaired. I will call the shop on Monday and am confident they will take good car of me!
I was not looking forward to this process, but it turned out to a very good experience. All employees were very friendly and responsive. Very quick service at the shop and to the rental company. Keep up the good work. Hopefully, I wont need your service again, but who knows with a teenage daughter.
Easy. Seamless process. Polite and professional staff.
Nathan did a good job explaining the process and keeping me informed
Thank you to everyone for there hard / quality work. A true craftsmen of y’all’s trade.
Thanks for the fast and very well done work. I also appreciate the extra effort to provide me with touch-up paint.
Great job, kept me up to date on where they were at on the repairs.
Nate was always very accommodating and very courteous..really seemed to care about making sure I was happy with the car...
When i received me vehicle, it was filthy inside. Still had dust on the seat belts and throughout the car. I will never allow car struction to earn my business ever again, this lack of regard for the cleanliness of my vehicle mirrors the workmanship of my repairs. I can hear air flowing and what sounds lack creaking sounds that i never heard prior to the accident.
Your customer service was great I couldn’t have asked for more. The only thing I would have line was to be called about the other fog light. The one that was fixed due to the damage is of course brand new but the older one looks so out of place. I probably would have paid for the other to be replaced so they matched. But I didn’t get questioned about that.
Nate is a superb customer service representative. He kept me informed, ensured my vehicle was delivered on time, and provided such a positive experience that I will be back to Car Struction for any body/paint repairs. The repair work is top notch and the driver’s door, fender alignment are better than when the truck was brand new. The receptionists were friendly and very helpful.
Nathan made everything very seamless which is very important to my family. My husband is TDY and I had my 2 year old and I’m 7.5 months pregnant. Whenever I had questions Nathan always answered to the best of his ability and told me there was no dumb questions. He explained everything in ways that I would understand and if anything was delayed or finished ahead of time I knew I was sure to get a call! I hope to never be in an accident again but if I am I will definitely be coming back to car struction.
Nate was very professional and did a great job in insuring that my car was restored back to its original condition. Job well done!
Everyone was very professional
Vehicle Make : MERCEDES-BENZ
They did a great job and delivered on time. All staff were very friendly and helpful!
The front desk staff was very accommodating, as well as Nate. His customer service was great, very friendly and helpful. I dropped my car off on Tuesday and was expected to have it done in 4 days, the car was repaired within 2. I would recommend car struction inc to those who need their vehicle repaired.
Done early great communications very professional
Everyone was pleasant and helpful
Customer service was amazing. Everyone was very personable and friendly! The repairs were done in only 3 days! I'm very impressed. Nate took my job seriously and finished efficiently.
The progress report by text is keeps you informed.
For an impatient person like me that is awesome.